Property Maintenance Company Achieves ISO Certifications

Property Maintenance Company Achieves ISO Certifications

A property maintenance company has had its three ISO certificates reconfirmed after a recent audit. Platform Property Care – a subsidiary of Platform Housing Group – has passed a surveillance external audit for ISO 9001, ISO 14001 and ISO 45001 by Direct Assessment Services, a UKAS accredited certification body. 

The company was originally awarded the certifications in May 2019 (ISO 9001, 14001) and November 2019 (ISO 45001). This latest audit – which took place earlier this year – covered areas within Worcestershire. 

The ISO 9001 standard offers a quality management system – QMS – model for obtaining and meeting customer requirements and enhancing its satisfaction. The intent of an ISO 14001 environmental management system – EMS – is to develop a systematic management approach to the environmental concerns of the organisation. ISO 45001 is the world’s international standard for occupational health and safety, issued to protect employees and visitors from work related accidents and diseases. 

Mark Lane, QESH Manager at Platform Property Care said : “It’s a true measure of a great team effort to achieve these internationally recognised standards in areas of rapid growth and demonstrates an ongoing commitment to all stakeholders and external regulators in relation to health, safety, environmental and quality compliance. For our many customers, it also gives reassurance that all our work will be undertaken safely with attention to detail and that we will consider the environment at all times. It places the customer at the very heart of what we do. We are justifiably proud to have achieved this for the second year running.” 

The audit – which took place over a five day period – involved interviews with senior managers, lead engineers, service managers and trades people and nine site inspections to observe safety working practices and environmental compliance. 

Preparation for the audit began in November 2021 and involved compiling appropriate policies, procedures and systems as well as delivering a robust internal training programme surrounding these. 

Mark concluded : “These standards give assurance to the Board and the wider Platform Housing Group business, that Property Platform Care is a sector leading organisation. External audits give a completely impartial measure of a business and we are proud of our achievements. Our thanks and congratulations go to all those involved.” 

Platform Housing Group – which owns 46,000 homes in total – completed 1448 homes in 2019/20 (1,598 in 2018/19) at an investment of £258m (£228m in 2018/19). The Group also built more social rented homes – at a figure of 981 – during the past 2 years in England than any other provider, 523 in 2019/20, almost 33% of the total homes built. Platform Housing Group’s operating area is from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds in the South.

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