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J S WRIGHT LAUNCHES PROPERTY MAINTENANCE COMPANY

Building services provider J S Wright has launched a new maintenance company to serve homeowners and property managers in London. Wright Maintenance will service and repair heating, plumbing, ventilation and electrical systems for the entire life of any residential building, whether or not the equipment was installed by J S

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Platinum Facilities Maintenance gets seal of approval as it joins British Engineering Services Association

Hamilton-based Platinum Facilities Maintenance which employs twelve people in the Lanarkshire town and carries out work throughout the UK, has been accredited as a member of the British Engineering Services Association, (BESA). BESA is a leading trade organization for building engineering services contractors which represents the interest of firms active in

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Platinum Facilities Maintenance gets seal of approval as it joins British Engineering Services Association

Hamilton-based Platinum Facilities Maintenance which employs twelve people in the Lanarkshire town and carries out work throughout the UK, has been accredited as a member of the British Engineering Services Association, (BESA). BESA is a leading trade organization for building engineering services contractors which represents the interest of firms active in

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INTERSERVE THRASHES OUT A RESCUE DEAL WITH ITS CREDITORS

Interserve has reached a rescue deal with its creditors to prevent its collapse, according to a statement issued by the group.  Following its 21 December 2018 announcement, the board has provided further details on its deleveraging plan.  The key commercial terms of the deleveraging plan have been agreed in principle

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BIFM Scotland Chair Sandy McNaughton, Integral UK Business Development Director Mark Whittaker, NHS Grampian, Preston Gan confirmed to speak at Facilities Scotland 2018

Facilities Scotland, the only b2b exhibition dedicated to Scotland’s FM and workplace industry, has announced leading FM voices who will speak as part of the 2018 conference programme, when the show returns to the SEC, Glasgow on the 12 and 13 September 2018. Mark Whittaker, business development manager at Integral

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Importance of Outlining and Measuring Social Value in FM Projects

In a recent report, it has been stated that social goals must be outlined in a clear and concise manner before then being integrated into FM contracts. Nodding to clear best practice methods and encouraging a manageable approach to corporate social responsibility with respect to communities, the report, published by

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Latest Issue
Issue 326 : Mar 2025

fm

J S WRIGHT LAUNCHES PROPERTY MAINTENANCE COMPANY

Building services provider J S Wright has launched a new maintenance company to serve homeowners and property managers in London. Wright Maintenance will service and repair heating, plumbing, ventilation and electrical systems for the entire life of any residential building, whether or not the equipment was installed by J S Wright. Landlords, property management agents, housing associations, care providers, and homeowners will benefit from 24-hour repair service and preventative maintenance and service plans delivered by mobile engineers. The Wright Maintenance management team will be led by associate director Toby Guise, head of quality Ben Wright, and service team leader Steve Brown. Marcus Aniol, managing director of J S Wright, said: “We launched our new company to build on the success of our maintenance department in meeting the many requests we were receiving from landlords and occupiers of new-build apartments across London to service and maintain the equipment we had installed and for which they had become responsible.”

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Platinum Facilities Maintenance gets seal of approval as it joins British Engineering Services Association

Hamilton-based Platinum Facilities Maintenance which employs twelve people in the Lanarkshire town and carries out work throughout the UK, has been accredited as a member of the British Engineering Services Association, (BESA). BESA is a leading trade organization for building engineering services contractors which represents the interest of firms active in design, installation, commissioning, maintenance, control and management of engineering systems and services in buildings. “Membership of BESA is a recognized badge of quality within the industry and we are delighted to have been admitted to membership” said Colin Chambers, MD of Platinum whose business provides regular facilities maintenance programmes for a range of customers in both the public and private sectors. “BESA acts to gain agreement from a wide range of specifiers, clients and insurers to ensure that membership is a requirement in a high proportion of future tenders”, he said. Platinum deals with a range of building compliance issues from ventilation cleans, kitchen canopy and extract cleans, water hygiene and legionella testing and plant room maintenance for all types of buildings, including hotels, restaurants, leisure and shopping centres, nursing homes and housing associations. Its specialty lies in bringing water, heating and ventilating systems up to the legal standard. The company was presented with its BESA membership certificate at a Scottish Vent Hygiene Forum earlier this year by Rab Fletcher, BESA Scotland Chair, and Iain McCaskey, Head of BESA Scotland and Northern Ireland.

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Platinum Facilities Maintenance gets seal of approval as it joins British Engineering Services Association

Hamilton-based Platinum Facilities Maintenance which employs twelve people in the Lanarkshire town and carries out work throughout the UK, has been accredited as a member of the British Engineering Services Association, (BESA). BESA is a leading trade organization for building engineering services contractors which represents the interest of firms active in design, installation, commissioning, maintenance, control and management of engineering systems and services in buildings. “Membership of BESA is a recognized badge of quality within the industry and we are delighted to have been admitted to membership” said Colin Chambers, MD of Platinum whose business provides regular facilities maintenance programmes for a range of customers in both the public and private sectors. “BESA acts to gain agreement from a wide range of specifiers, clients and insurers to ensure that membership is a requirement in a high proportion of future tenders”, he said. Platinum deals with a range of building compliance issues from ventilation cleans, kitchen canopy and extract cleans, water hygiene and legionella testing and plant room maintenance for all types of buildings, including hotels, restaurants, leisure and shopping centres, nursing homes and housing associations. Its specialty lies in bringing water, heating and ventilating systems up to the legal standard. The company was presented with its BESA membership certificate at a Scottish Vent Hygiene Forum earlier this year by Rab Fletcher, BESA Scotland Chair, and Iain McCaskey, Head of BESA Scotland and Northern Ireland.

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Key FM influencers to tackle biggest industry challenges head-on at The Facilities Event 2019

East Grinstead, 19 February 2019: The Facilities Event, the leading exhibition dedicated to the UK’s facilities and workplace industry, has announced top FM experts who will be tackling the industry’s biggest challenges during a packed seminar programme at this year’s event held at NEC, Birmingham on the 9-11 April 2019. The free-to-attend programme will be hosted from a central theatre, The Facilities Hub, and will consist of 18 sessions featuring 30 of the most knowledgeable professionals in the UK’s FM industry today.  All session content is CPD accredited and will be delivered across what the organisers are calling the ‘Five pillars of FM’. These five streams cover key elements within the FM profession and include cleaning services, security, catering, property management and support & technology services.  “Our aim has been to design a programme which appeals to all levels of FMs working in the UK today. We know that there are many time pressures on those who are keen to attend The Facilities Event. This year our focus has been to deliver valuable training sessions with very practical take-aways with content that attendees can use to improve working practices at their organisation.” says Rachel Godfrey, Event Manager, The Facilities Event. Those attending The Facilities Event 2019 will also get free access to its co-located events; The Fire Safety Event, The Health & Safety Event and the brand-new The Security Event. Each event features its own professional seminar programme and a host of global brands demonstrating their technology and services. From legislative trends in health & safety to essential fire safety and security updates, the four events provide the ultimate opportunity for FMs at every level to update themselves on vital business knowledge. Godfrey explains “By attending the sessions and meeting with this year’s exhibitors, FMs will have the opportunity to create a personalised event experience and find real solutions to the issues that facing their business. We guarantee that those who attend will learn skills, experience and touch innovative technology and meet new industry colleagues.” Free visitor registration is now open, visit www.facilitiesevents.com to claim your free badge. Interested in exhibiting? Contact Rachel Godfrey on 01342 333714 or email rgodfrey@western-be.co.uk.

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INTERSERVE THRASHES OUT A RESCUE DEAL WITH ITS CREDITORS

Interserve has reached a rescue deal with its creditors to prevent its collapse, according to a statement issued by the group.  Following its 21 December 2018 announcement, the board has provided further details on its deleveraging plan.  The key commercial terms of the deleveraging plan have been agreed in principle with all of Interserve’s lenders, bonding providers and the Pension Trustee.  The board believes the deleveraging plan will provide Interserve with “a strong balance sheet and the platform to deliver on its strategy”.  Debbie White, CEO of Interserve, said: “Agreeing the key commercial terms of the deleveraging plan with our lenders, bonding providers and Pension Trustee is a significant step forward in our plans to strengthen the balance sheet. The board believes that this agreement will secure a strong future for Interserve.  “This proposal has been achieved following a long period of intensive negotiation and has the support of our financial stakeholders and the government. Its successful implementation is critical to the Interserve Group’s future and all of its stakeholders. The deleveraging plan will, alongside our ‘Fit for Growth’ transformation programme, place us in a strong position to deliver our strategy, be competitive in the marketplace and provide a secure future for the Interserve Group’s employees, customers and suppliers.”  The deleveraging plan is expected to result in Interserve Group’s “pro forma net debt reducing to circa £275 million achieved through issuing c.£480 million of new Interserve equity”.  Interserve expects to launch the finalised deleveraging plan in the next few weeks. The deleveraging plan will be “subject to approval by Interserve’s shareholders”.  The company’s statement added: “Whilst Interserve’s objective remains to implement a fully consensual transaction, Interserve is also actively preparing alternative plans to ensure the proposed transaction can be implemented in the event that shareholder approval is not forthcoming.”

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BIFM members have voted in favour of the ‘workplace’ name change and Martin Read explains what this means for FM.

The ballot of members on the BIFM’s proposed name change to the Institute of Workplace and Facilities Management has taken place, with those who voted deciding in favour of the proposal by a margin of three to one.The vote, which took place at the BIFM’s annual general meeting in Manchester’s Friends’ Meeting House, was taken as a special resolution; 75 per cent of those who voted opted to support the institute’s manifesto for change, comprising the name change and the move to pursue chartered status. BIFM has called the name change a “springboard” to help “reposition FM and raise the profile of the profession”. During the four-month campaign in support of the proposals, the institute made clear that it would continue to understand and share its members’ pride in their work and status as facilities managers – “and your unwillingness to throw away the history of professional endeavour which that evokes”. Taking advantage of the ‘workplace differentiator’ would, it said, help to “improve your status as a facilities manager”. The chairman of BIFM has responded to members voting at July’s AGM in favour of a special resolution to become the Institute of Workplace and Facilities Management. Stephen Roots told members that in voting for the new name, “you have also approved the direction we have set out for the next phase of our proud and progressive professional body”. The institute’s chief executive, Linda Hausmanis, (right) said that the IWFM “will be the professional body for the facilities and workplace profession – working to advance the profession representing those who contribute to workplace productivity and to operating and optimising our built environment”. During the campaign, BIFM had outlined its vision as being “the pioneering facilities and workplace management institution; the catalyst driving change for the future workforce; and the definitive voice enabling people to transform their organisations and their environments, inspiring and creating productivity and performance”. Commenting immediately after the vote at Manchester’s Friends Meeting House, Roots said: “This Special Resolution, quite rightly, required a high level of support to succeed. I want to say to everybody, whether you supported the name change proposal or not, that the board and I are absolutely committed to shaping an inclusive organisation that is fully committed to advancing the FM profession. “The Institute has a role in helping to reset expectations and forge ahead with making workplace and facilities management a career of choice for the coming generation. This mandate means we can really grasp the opportunity presented by the leading-edge associations of workplace to reposition what FMs do. “What we will now do, both in name and in deed, is to reframe expectations of the FM role, adding to it without taking anything away – and that includes our Britishness. “We are changing our name, not our geographical focus, but we do acknowledge that many of our members, including those overseas, have broader outlooks and we will continue to work closely with them as we have done for many years. “We have been preparing the ground for some time to strengthen our foundations and fit ourselves for a future of sustained development. “Our plans to refresh our brand and systems are already in progress and now that you have decided, we will adopt our new name and our new look before the end of the year.”It is expected that the new institute title will be adopted in November of this year. 1. How does all of this affect me? In summary, we aim to reposition FM as a workplace ‘interconnector’ enabling high-performing workplaces, and underlining the value, rather than the cost, of the function. By raising BIFM’s profile and the contribution of its members, we will start to produce information and tools to help members improve their personal status and skills and raise the profile of Workplace and FM more generally. During a period of transition, there will be no change to a member’s post-nominals: ABIFM, MBIFM, CBIFM or FBIFM will remain in use. We will communicate a timeline for the transition to IWFM and after that time a member’s post-nominals will change to e.g. AIWFM, MIWFM, CIWFM and FIWFM. We will communicate new post-nominals to each member at the appropriate time. In line with our pledge to minimise cost, we will send out new certificates as members renew their membership. For those working towards a BIFM qualification the title of their award will depend on the timing of their achievement in relation to the name change. The content and status of the qualification will not change, but once we become the Institute of Workplace and Facilities Management on 12 November, qualifications will be named and certificates presented in the new company livery.  For example, if you achieve your qualification before 12 November a BIFM Level 4 Diploma in Facilities Management certificate will be issued by BIFM; if you achieve after that date both the qualification and the certificate will be IWFM Level 4 Diploma in Facilities Management. Over time we’ll work to include essential workplace elements within the FM professional standards and they will become The Workplace and FM Professional Standards. Qualifications will be reviewed in 2019, which may result in a revised qualifications suite, but the structures and formats of the existing ones remain valid. Learners who complete their BIFM qualification before November will receive a BIFM-branded certificate. Learners who complete their qualification after November will receive an IWFM-branded certificate. We will announce a detailed timetable of any changes in due course. 2. When will the name actually change? We will become the Institute of Workplace and Facilities Management on 12 November 2018. 3. How else will the institute change because of this vote? Things have already changed; we’ve upped our game on policy and research, improved our governance structure and strengthened the team; we’ve process engineered our internal systems to become more customer-focused and are working to develop new member benefits. This is helping us create a framework for ever greater support for FM professionals, not only in terms

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EXPERTS FROM BIFM, INTEGRAL UK, HERMAN MILLER, KEY FM, ATALIAN SERVEST FM, SODEXO AND MORE CONFIRMED TO SPEAK AT FACILITIES SCOTLAND

Facilities Scotland, the only event dedicated to the Scottish FM and workplace industry, has today announced a host of senior leaders from the UK’s FM and workplace industry who will be taking part in the Facilities Scotland conference programme when the show returns to the SEC, Glasgow on the 12 – 13 September 2018. The programme will be delivered by leading voices and experts and feature a combination of panel discussions, keynote presentations and case study insights all curated under the theme ‘Building a Scottish FM Powerhouse’. The event comes at a time of great unrest in the UK’s FM industry and Western Business Exhibitions, organisers of Facilities Scotland, have promised sessions will showcase the very best of Scottish FM and give focus on the latest trends shaping the FM market in the region. In addition, these series of talks are specifically designed to give attendees vital information on the state of the FM industry today and help facilities managers enhance their CPD. Tim Else, Director, Western Business Exhibitions comments, “We wanted to design a programme that was pertinent for the FM community in 2018 and of real value to our attendees. The session topics will give members of the industry the opportunity to hear the views from the top and give FM’s visiting the show this opportunity to be part of the conversation. Never has there been a more urgent time for FM’s to get involved in their community and help shape the future of the industry.” SELECTED HIGHLIGHTS INCLUDE: Wednesday 12th September  (Opening keynote session) Can Scottish FM plot a new value-driven path for the sector? A panel discussion featuring Mark Whittaker, business development manager at Integral UK (part of JLL) and Sandy McNaughton, BIFM Scotland chair: Facilities management can often feel like a sector in the doldrums – much of which is down to the constant flurry of negative outsourcing stories in the national press which of course are sometimes justified. Carillion’s collapse, for example, shined a light on areas in need of real reform including public sector procurement and the ‘race to the bottom’ that now pervades the outsourcing of facilities services. But good FM practice does exist. In fact, there are thousands of FM businesses and practitioners across the UK who are doing fantastic work, delivering real value for customers. From FM to workplace: What does this change mean for FM practitioners? Presented by Chris Hood, director of consulting EMEA, Advanced Workplace Associates: A growing movement of individuals and organisations within the FM profession recognise the effective role that facilities managers can play in the design and management of the workplace. Most recently, BIFM members voted to change the name of the 25-year-old membership body to the Institute of Workplace and Facilities Management. This shift has huge implications for FM, as it evolves into a more strategic discipline. Chris Hood, director of consulting EMEA at Advanced Workplace Associates, discusses the growing significance of ‘workplace’ to the FM role and how practitioners should prepare for the changes ahead. Are existing FM service delivery models fit for purpose? A panel discussion featuring Sandy McNaughton, BIFM Scotland chair, Mike Floyd, managing director, Atalian Servest FM and Graham Box, managing director – Scotland, Sodexo: The FM market may soon need to develop new service delivery to meet a plethora of contemporary challenges. A panel of experts will discuss the merits of existing service delivery models, and what a new option could look like? Thursday 13th September How do international standards affect me? Presented by Stan Mitchell, CEO, Key FM and former chairman of BIFM: Developing international standards for FM is more important than ever. In an increasingly globalised world, it is now a must that the entire FM community uses the same language and terminology. Stan Mitchell, a past chairman of the BIFM and CEO of Key Facilities Management which is based in Scotland, will guide delegates through the new ISO 41001 Management Systems Standard (MSS). This benchmark standard will enable facilities managers and procurement professionals to assess whether an organisation is fit for purpose to deliver FM, and how that delivery should be structured. Learning & development in FM: What’s next? A panel discussion between Michael Kenny, soft services manager, FES FM, Fraser Talbot, head of professional development, BIFM and Jo Manifold, director of learning & development UK & Ireland, Sodexo The BIFM’s embrace of workplace management as a bona-fide discipline is just one of the factors switching the demands on facilities managers. These new challenges require up to date knowledge and skill sets. A panel of FM professionals and academics will debate the skills today’s facilities managers need to succeed and the steps necessary to become strategic leaders within their organisations.

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BIFM Scotland Chair Sandy McNaughton, Integral UK Business Development Director Mark Whittaker, NHS Grampian, Preston Gan confirmed to speak at Facilities Scotland 2018

Facilities Scotland, the only b2b exhibition dedicated to Scotland’s FM and workplace industry, has announced leading FM voices who will speak as part of the 2018 conference programme, when the show returns to the SEC, Glasgow on the 12 and 13 September 2018. Mark Whittaker, business development manager at Integral UK, and BIFM North Region chair joins Sandy McNaughton, BIFM Scotland chair and Lee James, business development director, Churchill Services in the opening keynote session titled Can Scottish FM plot a new value-driven path for the sector? In this session, the panel will draw on their extensive industry experience to discuss what lessons can be learnt from the recent failures in the FM sector, and the necessary steps the industry must take to reinvigorate FM. In his session Strategic FM and the importance of the informed client, Preston Gan, head of business services and strategy at NHS Grampian and winner of the 2017 BIFM Scotland FM Professional of the Year Award, considers how FM can support corporate strategy with the importance of the informed client function to help ‘fuel’ the FM strategy in optimising and adding value to the benefit the overall organisation. Under the theme, ‘Building the Scottish FM powerhouse’, the Facilities Scotland 2018 seminar programme promises to showcase the very best of Scottish FM, panel debates on the latest trends shaping the FM market in the region and beyond and a series of talks that will help facilities managers enhance their CPD. Tim Else, director of Facilities Scotland said: “There is a plethora of fantastic work in the FM sector which is over overshadowed by the extensive negative coverage in the national press.” “The Facilities Scotland 2018 free seminar programme, aims to provide Scottish facilities professionals with access to an extensive two-day programme of sessions featuring a wealth of both technical presentations to help FM’s in their personal development, and industry discussions to help the advancement of the sector in Scotland.” Free registration for the event is now open. Visit www.facilitiesevents.com/scotland for more information.

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RLB EXPANDS FACILITIES MANAGEMENT CONSULTANCY TEAM WITH TWO NEW SENIOR APPOINTMENTS

Leading independent construction, property and management consultant, Rider Levett Bucknall UK (RLB UK), has announced today the appointment of two new senior appointments further bolstering its Facilities Management (FM) Consultancy offer. Dr Rachel Dick, has been appointed as Associate Facilities Management consultant and joins RLB in London from the RICS where she was Senior Consultant, Data Services. Karl Redmond, also joins as Associate Facilities Management consultant and will be based at RLB in Manchester. Karl is a specialist in smart asset management and was most recently with the architectural and planning consultancy, Enable By Design. Chris Jeffers, Head of FM Consultancy and Partner at RLB, said: “I am delighted to welcome Rachel and Karl to RLB. Their combined knowledge and experience of digital construction and data services across the sectors will bring an extra dimension to our growing team. “Rachel and Karl are joining RLB at a very exciting time. Over the last twelve months we have continued to invest in our FM Consultancy service offering to provide the best solutions to clients. Earlier this year we were also joined by public sector specialist, Indu Wijayatunga, and the team has grown the service line significantly, particularly within the Healthcare, Defence and Education sectors.” Rachel has previously worked for a number of FM organisations including Mace Macro, GB Partnerships, EC Harris LLP and IBM Global Business Services. She has been a Fellow of the RICS since 2013. Karl has been a Fellow of the Leeds Sustainability Institute since 2013 and is a member of BIM4HEALTH. In addition to his consultancy positions he has held a number of senior roles within the Leeds Sustainability Institute, Anglo Irish Bank and HBoS.

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Importance of Outlining and Measuring Social Value in FM Projects

In a recent report, it has been stated that social goals must be outlined in a clear and concise manner before then being integrated into FM contracts. Nodding to clear best practice methods and encouraging a manageable approach to corporate social responsibility with respect to communities, the report, published by Acclaro Advisory, has been created from correspondence with twenty seven leading FM providers, local councils, literature review and survey undertaken online. Nodding to the importance of assessing the requirements for social value to be made unavoidably apparent in the contract itself, project commissioners highlight the way in which additional security can be provided as to the potential benefits and opportunities to be fostered over the course of the project. Yet, the report outlines a potential lack of understanding as to the potential social value which FM providers can actually offer during projects, with both such FM providers and clients acknowledging that fact. Aiming to adapt the communication between project commissioners and FM providers, the report also provides insight into how the two parties can better discuss the potential for social value and come to realistic, achievable goals for social benefit; this is highlighted trough the provision of best practice case studies and practical examples. In addition to stressing the importance of communication on social goals and the way in which contracts are arranged, the report also discusses the important requirement for having clearly defined measurement criteria for the social value. Recognising, however, that there are individual, unique, contributing factors towards how this much be measured in each contract, the report then nods to the construction sector as an example where criteria for such goals has already been put in place. Of course, the report, while something which organisations on both sides of the fence would need to take heed of, is, in effect for the benefit of all those involved and will support the culmination of greater social value on individual projects – a positive future to strive towards.

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