Four local authorities in Surrey have agreed a 10-year joint waste contract with Amey. The contract for Surrey Heath, Elmbridge, Mole Valley and Woking councils covers household waste collection, recycling, chargeable garden waste, recycling banks, clinical waste, replacement bins and provides an opportunity for a commercial waste service. It will
Manchester-based independent travel company Travel Counsellors is set to invest £21 million in business operations next year to support its network of agents and boost its digital infrastructure. The investment will support new developments including the launch of a rewards scheme for Travel Counsellors; an advanced personalised marketing system; an
Four local authorities in Surrey have agreed a 10-year joint waste contract with Amey. The contract for Surrey Heath, Elmbridge, Mole Valley and Woking councils covers household waste collection, recycling, chargeable garden waste, recycling banks, clinical waste, replacement bins and provides an opportunity for a commercial waste service. It will also include street cleaning and associated activities including street sweeping, bin emptying, graffiti removal, and fly-tipping and fly-posting clearance. The councils expect the contract to save taxpayers across the four authorities more than £2m a year. Existing fortnightly recycling and waste collections will be maintained, as will weekly food waste collections. The contract will introduce a weekly collection of clothes, home textiles and small electricals while other new schemes include: Surrey Waste Partnership part-funded the deal, which was supported by Surrey County Council as the waste disposal authority. Amey chief executive Andy Milner (pictured) said: “This announcement sees us build on our reputation as a trusted and innovative provider of high-quality local waste collection services. “We are committed to working closely with these councils to meet their sustainability and environmental objectives, while providing a first-rate service for local residents.” Waste officers from Surrey Heath and Woking councils put out identical statements saying the deal was a “great result.” “By working together, we’re able to deliver an improved waste and recycling collection service, while freeing up substantial sums of money to spend on the services which people value the most.” The contract will have a staggered start depending on when each council’s current contract ends. The earliest is Elmbridge in June 2017, followed by Woking in September 2017, Surrey Heath in February 2018 and Mole Valley in August 2018 for waste and recycling and April 2019 for street cleaning. Other district and borough councils in Surrey, there are 11 overall, will have the opportunity to join as the contract progresses.
Manchester-based independent travel company Travel Counsellors is set to invest £21 million in business operations next year to support its network of agents and boost its digital infrastructure. The investment will support new developments including the launch of a rewards scheme for Travel Counsellors; an advanced personalised marketing system; an updated, more user-friendly version of the in-house quote and booking system including a live chat feature; as well as bespoke training and development to support Travel Counsellors in becoming top performers. The multi-million pound investment plan was announced by Travel Counsellors’ CEO Steve Byrne at the company’s annual conference, held at Manchester Central. With guest speakers and performers including Vernon Kay, Jack Whitehall, Dame Kelly Holmes and Ronan Keating, the conference hosted 1,600 guests and over 220 suppliers including P&O Cruises and Cunard, Travelport, Royal Caribbean, Club Med and Celebrity Cruises. In addition, the company recently recorded its best sales year in history, with turnover rising by 22% to £166m for the year ending October 2015. Steve Byrne, CEO at Travel Counsellors, said: “We exist because we care. We have great people with special talents using smart technology to change lives for the better. “Customers buy based on the experiences they’ve had rather than on price, and we are committed to making people feel special during every interaction. “This has been a key factor behind our growth this year and I’m really proud to see that we’re being recognised by a number of prestigious awarding bodies on a national scale for our entrepreneurial success and focus on customer care. “Looking towards 2017, we’re committed to investing £21m to continue to scale up the business and develop our digital offering, whilst still keeping a very human touch.”
