January 23, 2019

University of Birmingham Parkland Area Is Renovated

New spaces for students, staff and the local community have been opened at the University of Birmingham after the transformation work carried out at an area of parkland. The Green Heart project, located at the historic Edgbaston campus, was delivered by Willmott Dixon. “It has been fantastic to have been part

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Legal & General Acquires New Build to Rent Site

A new Build to Rent site has been acquired by Legal & General in Chelmsford City Centre. Contracts were exchanged for the site, which was purchased on behalf of the company’s UK Property Fund (‘The Fund’). The Built to Rent site is also known as Chelmer Waterside, forming part of

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Dickies Becomes Partners with Bristol College

City of Bristol College students and apprentices aged 16 to 18 will benefit from support from Dickies, as the two announce their partnership. With a focus on employability and personal development, the partnership will help those preparing for a career in a range of vocational and technical trades and profession

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SIGNIFICANT, £2.5 MILL EXPANSION TRANFORMS BEDFORDSHIRE SCHOOL

SIX NEW classrooms and a 690 m2 sports hall at Henlow Church of England Academy, Bedfordshire have now completed, completely reimagining the 600 pupil school’s teaching facilities and sports opportunities. PCMS Design designed the modern, new extension to the original school site, with Building Services Design (BSD) providing mechanical and

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MAKITA’S NEW FACTORY SERVICE CENTRE OPENS IN LONDON

Makita UK has opened a third regional Factory Service Centre (FSC) in the busy London borough of Hounslow.  This new FSC joins Makita’s HQ facility in Milton Keynes, which serves the whole of the country, as well as Glasgow, which supports the rapidly expanding market penetration of the brand in

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ROGUE ROOFERS IDENTIFIED AS BLIGHT ON ‘UNDER-APPRECIATED’ TRADE

A nationwide research survey of roofers revealed that ‘weeding out’ rogue roofers is the most pressing issue for those working in the roofing trade. Almost three quarters (72 percent) of all respondents, in a survey conducted by Chandlers Roofing Supplies say that work by unscrupulous roofers was the top issue

Read More »

Bringing Offline Experiences Online to Sell More Furniture

A lot of people have talked about how ecommerce is killing the world of physical retail. While the rise of online shopping has certainly triggered bankruptcies for certain companies, the true picture isn’t that simple. Ecommerce isn’t perfect in its current iteration. There are aspects to brick-and-mortar retail that are

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Latest Issue
Issue 324 : Jan 2025

January 23, 2019

University of Birmingham Parkland Area Is Renovated

New spaces for students, staff and the local community have been opened at the University of Birmingham after the transformation work carried out at an area of parkland. The Green Heart project, located at the historic Edgbaston campus, was delivered by Willmott Dixon. “It has been fantastic to have been part of the team creating this stunning parkland for the University of Birmingham and its local communities to use. University of Birmingham is exceedingly forward-thinking in terms of deliverable and sustainable technology and the implementation of the Pavegen system in particular is a real step forward. I’m excited for the Green Heart Festival later in the year, where we’ll celebrate our joint vision for the space coming to life, with students, staff and communities enjoying the space to its full potential,” said Nick Gibb, director of Willmott Dixon in the Midlands. The renovation works have delivered spaces for performances and events, markets, a café and bar, and dedicated areas for art and sculptures. Willmott Dixon has also installed a Pavegen walkway that generates data and off-grid electricity for USB charging point benches. This way, the Green Heart has comprehensive WiFi coverage and digital information totems. In addition, the project has also restored historic walkways as envisaged in the University’s original design from the early 1900s. “We are proud to play our part in this fantastic development, embracing design and the latest technology to provide a unique environment for the University of Birmingham community,” commented Pavegen CEO and founder, Laurence Kemball-Cook. “The Pavegen walkway provides a versatile platform that converts users’ footfall into off-grid energy to power local applications – we are monitoring it via a cloud-based platform.” The Green Heart was designed by Churchman Landscape Architects, with support from Associated Architects. A weekend-long event will be held in June 2019 to celebrate the official launch of the area.

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Legal & General Acquires New Build to Rent Site

A new Build to Rent site has been acquired by Legal & General in Chelmsford City Centre. Contracts were exchanged for the site, which was purchased on behalf of the company’s UK Property Fund (‘The Fund’). The Built to Rent site is also known as Chelmer Waterside, forming part of a major mixed-use development in Chelmsford. This development will provide a landmark urban regeneration scheme for the city, comprising 421 residential apartments, associated landscaping and local retail amenities. Taylor Wimpey will develop the Build to Rent homes, which will consist of 104 studio, one, two and three bedroom apartments in two adjoining Freehold blocks. This acquisition marks the first Build to Rent scheme for The Fund, and will sit alongside recent investments in hotels, healthcare and student accommodation. “This acquisition is in line with our strategy for the UK Property Fund to increase our exposure to alternative operational assets, whilst demonstrating the breadth of our wider fund management platform which has enabled us to collaborate with our well established Build to Rent team. As we continue to actively diversify our holdings into more alternative sectors, Build to Rent will remain a preferred subsector alongside operational hotels, self-storage and student accommodation, giving us real time access to occupational markets with a robust rental growth story,” said Matthew Jarvis, Senior Fund Manager, UK Property Fund, at LGIM Real Assets. “Chelmsford in particular has strong location dynamics, benefitting from a 40% increase in average prices over the last 10 years, according to the UK HPI. With excellent commuter links to London, it is also set to experience notable population growth, placing further demand on housing,” Matthew Jarvis concluded.

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Dickies Becomes Partners with Bristol College

City of Bristol College students and apprentices aged 16 to 18 will benefit from support from Dickies, as the two announce their partnership. With a focus on employability and personal development, the partnership will help those preparing for a career in a range of vocational and technical trades and profession with extended opportunities for learning. “We’re excited to be working with City of Bristol College as part of our commitment to instil pride in the next generation of tradespeople. Workwear can play a big part in feeling confident and ready to do a good job, but we know that’s just one aspect to starting a career on the right note. By supporting colleges like this to motivate and encourage students and apprentices, we hope we can make a difference to the careers of future tradespeople,” commented James Whitaker, Marketing Director for Dickies. The global workwear brand will also deliver talks by inspirational speakers and mentors and sponsorship of the College’s Student Awards, as well as provide items of specialist clothing and student induction packs to help students and apprentices with their studies and development. “A skilled, knowledgeable and motivated workforce is an essential ingredient for building a strong and sustainable economy. Our students were delighted with their Dickies induction packs containing essential items to help them make good progress in their studies and career development,” said Emma Jarman, Vice Principal – Curriculum and Quality. “Our partnership with Dickies will enable us to continue developing rich and stimulating learning experiences of our students and apprentices through co-design and co-delivery of our curriculum and engagement with current and highly respected industry practitioners,” Emma added.

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SIGNIFICANT, £2.5 MILL EXPANSION TRANFORMS BEDFORDSHIRE SCHOOL

SIX NEW classrooms and a 690 m2 sports hall at Henlow Church of England Academy, Bedfordshire have now completed, completely reimagining the 600 pupil school’s teaching facilities and sports opportunities. PCMS Design designed the modern, new extension to the original school site, with Building Services Design (BSD) providing mechanical and electrical (M&E) engineering support for the project. “The six classrooms and sports hall are a standalone block,” explained Adam Middleton, senior electrical engineer at the national M&E practice, BSD. Adam continued: “The new sports hall comprises four new Sport England compliant courts, which are to be used for both the school’s own netball, basketball and hockey teams as well as for community hire; making it an incredibly inclusive space – and one which will support not just the school but the wider Henlow population. “There are also attached changing rooms as well as a 88 m2 storage facility.” BSD provided technical support to PCMS Design to ensure that the delivery of the M&E engineering services for electricity, gas, water and the fire alarm system ran smoothly and to specification. “There were a couple of challenges on this project; time constraints meant that the scheme had to be completed for the beginning of term but, through working closely with the delivery team, we managed to complete the project on time and on budget. “The new building is a standalone building, separate to the main school. Services had to be provided to the new site and connected to existing services without impacting on the school’s day to day operations,” added Adam. The sports hall has a standing seam zinc roof, which is curved to the hall and pitched to the storage room, as well as architectural louvres which allows for air flow through the area. Alex Bond, PCMS design director and project manager said: “PCMS Design engaged BSD to advise on the performance specification for the mechanical and electrical installation on a large educational sports hall and classroom block project at Henlow Church of England Academy. “We found its services to be invaluable in the early planning stages, and throughout the specification process when specialised M&E skills and knowledge were needed.” Head teacher Caren Earp said: “Thanks to the incredible design team, we now have a fantastic new building which is going to be of huge benefit to our children, increasing the number and range of opportunities for sport that we can now offer.” The project was funded by Central Bedfordshire Council and the Education and Skills Funding Agency (ESFA).

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MAKITA’S NEW FACTORY SERVICE CENTRE OPENS IN LONDON

Makita UK has opened a third regional Factory Service Centre (FSC) in the busy London borough of Hounslow.  This new FSC joins Makita’s HQ facility in Milton Keynes, which serves the whole of the country, as well as Glasgow, which supports the rapidly expanding market penetration of the brand in Scotland and northern England.  The London FSC will primarily service the essential London and South East region.  In order to offer the best service levels in the industry Makita is committed to offering improved national coverage for the benefit of end user customers, as well as the network of Makita distributors, by building these dedicated FSC’s. While these facilities satisfy a vital role in providing technical repairs and maintenance services for all mains and cordless construction machines, and the rapidly expanding range of grounds care tools, including 2-stroke and 4-stroke petrol engine products, training remains the cornerstone of Makita’s marketing success.  It ensures that both authorised distributors and operators are fully conversant with the power tools they own, or may purchase in the future; how to obtain the best and safest performance from these machines, and how to maintain them for efficiency and productivity. The first FSC to be opened is based at South Street, Glasgow, which offers Makita product training across the complete range of products; product servicing courses, as well as accredited courses such as the successful and certificated City & Guilds Correct & Safe Use of Handheld Power Tools.  A user or instructor certificate is issued upon successful completion.  Courses are available to meet individual needs and bespoke power tool training can be designed to meet specific requirements. At each location the theory elements of courses are held in a lecture theatre, followed by essential hands-on practical work which is carried out in specially adapted and fully equipped training demonstration rooms.  Courses are of 1 or 2 day duration or tailored to specific needs.  The CITB certificated course, which can include a combination of in-house and on-site training, relates to abrasive wheel training, and both instructor or user courses are available.  Gas nailer user training, chainsaw cross cutting and service courses are also available. Tony Coleman, Technical Manager, Makita UK, says: “We are already receiving a very warm welcome from all sectors of the power tool industry in this heavily populated area of west London.  If demand becomes similar to that we’ve established in Glasgow and Milton Keynes we will be looking for additional training personnel.  Both employers and operators will benefit from this convenient location offering improved local services to all customers.” Makita has great experience in supporting worthwhile challenges as WorldSkills UK, APL Apprenticeships and Hire Association Europe Apprenticeship schemes to help support customers of the future with product and training support.  Employees and employers can benefit from Makita’s outstanding training courses, which compliment high quality power tools used by professional trades’ people, raising ambitions and abilities for many. The Makita range is supported with an equally comprehensive range of over 4,500 accessories and consumables products. For more news and product information about Makita UK please visit www.makitauk.com.  Follow us on Twitter @MakitaUK, Facebook.com/makitauk and google.com/+makitauk

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ROGUE ROOFERS IDENTIFIED AS BLIGHT ON ‘UNDER-APPRECIATED’ TRADE

A nationwide research survey of roofers revealed that ‘weeding out’ rogue roofers is the most pressing issue for those working in the roofing trade. Almost three quarters (72 percent) of all respondents, in a survey conducted by Chandlers Roofing Supplies say that work by unscrupulous roofers was the top issue facing the future of the roofing trade. A staggering 73 percent of roofers said they had been called upon to rectify ‘shoddy’ roofing work by a rogue roofer on at least one occasion in the last 12 months. The aging profile of the roofing trade was the second most pressing issue for the roofing trade with almost two thirds (58%) of respondents saying that the aging workforce was a critical issue for the trade. In addition, 95% of UK roofers feel they are the least appreciated among all trades people. According to a third of respondents, electricians attract the most appreciation from customers, followed by carpenters or chippys and in third place plumbers.  Brickies and roofers were identified as the least appreciated trades. This is despite the fact that almost half (46%) of roofers report working a seven-day week at least once a month, with 20% working a seven-day week ‘more often than not.’ 70% of roofers rating their physical health as ‘good’ or ‘excellent’, yet one fifth report being off work in the last two years due to an injury sustained on the job. Mental health also appears to be growing issue for roofers with 18% saying that they, or a work mate, had suffered from a mental health issue over the past 12 months. Notwithstanding the feelings of being ‘ambushed’ by rogue roofers and generally under-appreciated by customers, half of all roofers say they ‘always enjoy’ their job, 48% say they ‘sometimes enjoy’ their trade with only 2 percent saying they don’t enjoy being a roofer. 44% of roofers would even recommend roofing as a career to a friend or family member. When questioned about their earnings, almost half (47%) said they ‘are comfortable’, 22% say they are ‘doing well’ and a quarter say they ‘get by’. Sue McKinney, of Chandlers Roofing Supplies said: “Its not surprising that customers are somewhat unappreciative when subjected to the services of rogue roofers. Nevertheless, it needs to be highlighted that the vast majority of roofers work exceptionally hard and to a very high standard completing excellent projects for customers.” Asked how they became roofers, 35% of respondents said they ‘fell into’ the trade while in excess of a quarter reporting that the roofing trade has been in the family. Only 1 in 10 had been down the roofing apprenticeship route. Working at a height is reported as the biggest occupational risk according to 53% of roofers followed by 37 per cent saying that inclement weather is a high risk.  However, the development of new materials and tools was identified by half of respondents as the key factor that has made the roofer’s job easier and safer. A further quarter of respondents say that training in health and safety has benefited the trade. Sue McKinney of Chandlers Roofing Supplies, said: “It is very clear that roofers work hard, putting in a seven day week on a regular basis and in often challenging conditions, so we do need to show them some appreciation. We want to hear about fantastic roofing projects and wonderful roofers. You can share your stories of appreciation on Facebook @ChandlersbuildingSupplies.” Chandlers Roofing Supplies is opening two new roofing stores shortly in Tonbridge and Harrow to add to its existing 12-store network. Www.chandlersbs.co.uk –       ROOFERS MOST UNDER APPRECIATED TRADE, WORK 7-DAY WEEKS YET STILL ENJOY THE JOB –       ELECTRICIANS MOST APPRECIATED TRADE –       7 OUT OF 10 ROOFERS HAVE HAD TO RECTIFY A ROGUE ROOFERS SHODDY JOB IN THE LAST 12 MONTHS ALONG

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Bringing Offline Experiences Online to Sell More Furniture

A lot of people have talked about how ecommerce is killing the world of physical retail. While the rise of online shopping has certainly triggered bankruptcies for certain companies, the true picture isn’t that simple. Ecommerce isn’t perfect in its current iteration. There are aspects to brick-and-mortar retail that are preferable to many consumers. Here how you can go about bringing offline experience online to sell more furniture. Personalization Is Key to Building an Ecommerce Brand In the past, online sales channels have been sterile by necessity. The world of ecommerce is still in its infancy. Technology has only recently started allowing for more fluid and intuitive user experience design. Not many people feel a particularly strong connection to a webpage—even if it’s branded to perfection. This is why it’s crucial for ecommerce store owners to give consumers a personalized experience. Customers lose their sense of human interaction when sales happen online. Sometimes this can be a good thing. Most people would rather have a straightforward transaction than one that’s made worse due to poor customer service. Having someone right there to answer your specific questions is one reason why many individuals still prefer in-store to online shopping. Furthermore, over 50 percent of consumers find it important to develop a rapport with in-store employees. But personalization goes beyond interaction. For online-first retailers, there are many ways to incorporate this philosophy into routine interactions. Make Retargeting Meaningful Most ecommerce entrepreneurs agree that cart abandonment is one of the most important metrics to consider when running an e-store. With an overall cart abandonment rate of about 75 percent, it makes sense why this is such a crucial number for online store owners. There are several factors that play into cart abandonment—some more straightforward than others. Successful brands overcome this phenomenon by implementing a retargeting strategy. Retargeting is essentially marketing to people who are already somewhere in your sales funnel. Marketing expert Neil Patel notes that retargeting is far more effective when it’s done with specificity. Don’t just serve the same ads to everyone who visits your site. That’s a waste of money, and won’t generate a meaningful level of conversions. Give people ads directly related to products they’ve already spent time looking at on your site. The same theory should be applied when trying to attract new customers. If you want to open a furniture store via Shopify, don’t just broadly market to people who have looked for couches online. Greater specificity yields greater results. Offer AR and VR Compatibility There has been a lot of talk about how augmented reality and virtual reality are going to increasingly become a part of daily life. But most people are still only using these things for niche purposes. However, there are huge applications for AR and VR in the ecommerce world. One of the biggest potential benefits is allowing people to “try on” items before they buy them. This is currently one of the major advantages of offline shopping: You actually get to hold things or put them on before making a purchase. Virtual reality can allow consumers to have this sensation without leaving their homes. People who want to purchase furniture can particularly benefit from AR and VR, as it can show exactly how an item will fit within a space. Implementing VR for your ecommerce store isn’t just a cool gimmick. It can potentially increase your margins by a significant amount. Return rates are much higher for ecommerce vendors than brick-and-mortar stores due to the fact that people can’t try things before they buy them. Bringing this offline experience to your ecommerce store can do a lot to reducing your returns. Using Artificial Intelligence How can artificial intelligence make ecommerce more like an offline experience? By providing consumers with unprecedented levels of personalization. People want personal shopping advisors, and curated selections that actually coincide with desires. AI can help ecommerce retailers deliver on both of these fronts. Even though it sounds counterintuitive, AI is actually giving a more personal feel to online shopping experiences. There’s currently no perfect way to sell things to people. That doesn’t seem like it’s going to change soon, even with so many advances in technology and marketing practices. Bringing offline experiences to the online world will help people selling physical goods like furniture make more conversions.

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