Homeowners keep choosing to take matter into their own hands and undertake their own home improvements, despite the difficulty of some of the projects, such as large kitchen renovations. This is partly due to the increased availability of ‘how to’ guides online and reduced consumer confidence causing people to tighten their purses.
This boom has been witnessed first-hand by Roofing Megastore, which has shipped in excess of 250,000 products to over 12,000 customers. The majority of these customers are homeowners who are taking on small roofing projects themselves, typically reroofing a shed or constructing a polycarbonate shelter.
Although, according to the Banbury-based supplier of roofing materials, a healthy portion of their customers still seek the advice of a tradesman, the company feels ready to provide one-to-one support to DIYers. This includes an award-winning Customer Care Team and steady flow of how-to guides to inspire homeowners.
“When buying high involvement products online customers are often overloaded with information we commit considerable resources into simplifying that information and providing a seamless user experience. When combined with our dedicated Customer Care Team, we believe this provides homeowners with the confidence they need to turn their DIY dreams into reality,” said Managing Director Gian Carlo-Grossi.
Having seen the DIY market’s continued growth, Roofing Megastore has decided to expand its offering to consumers. Not only will this involve welcoming leading brands, such as Redland and Britmet, onto its website, but continuing to remove the confusing lingo that often leaves homeowners bewildered.
The company also has hopes of going beyond roofing to expand their offering to both DIYers and tradesman. Having witnessed almost 300% growth over the past 12 months, there is little doubt that Roofing Megastore will inspire more homeowners to take on their projects throughout 2019.