How to find the right security company for you


No matter what your company might be or where your residence is, there are very few people who don’t make use of a security company. It could be to stop shrinkage and shoplifting, it could be at a bank to keep robbers out, maybe it is bouncers at a club or perhaps it is an armed-response solution at your home. The sad reality of the age that we live in is that crime is rife and that there are plenty of opportunists out there who will act in nefarious ways if they are given half a chance. But while security plays a very important role in our lives, there are probably as many bad partners out there as there are good ones. So, how do you find the right company to service your security needs? Here are a few questions that you should ask and angles that you should investigate, before you commit to a solution from which you cannot escape.


Word of mouth

Start by just asking around amongst friends and family. If you are looking for a company to protect your valuables or your nearest and dearest, then you need to make sure that they come with an impeccable reputation. So, if your goal is to find security companies in Sydney, engage with people in Sydney who have made use of the services of these outfits. Ask the right questions: what are their strengths? Do you get value for money? What hassles have you had? What are their response times like? You will very quickly be able to form a picture of who is good and who isn’t.


Reviews online

The online space is a great place to source information. Look at review sites and social media to see what people are saying. It can be quite easy to spot trends on online platforms. If there are repeat complaints about tardy response times, then you know what to expect. The advantage with sourcing information online is that the pool from which you are collecting your data is more diverse than if you are just asking amongst friends. It will be hard to find a business that has no bad reviews, bad reviews are inevitable, so don’t discount everyone who is negatively reviewed. Look rather at positive comments and how the companies themselves react to negative comments.


Where are they based

You should always try to find a locally based company as they have more to lose if things go wrong. Not in my backyard is an adage that is well used. It goes without saying that a security company will want to ensure that crime and bad things don’t happen near where they are based, so the closer they are based to you, the better.


Meet their people

Security jobs are quite easy to come by. You don’t necessarily need a plethora of qualifications. As a result, it means that almost anyone can get a gig in a uniform. But you need to meet the people who are going to be responsible for your valuables and make sure that they are a type of person you feel you can trust. Are they likeable or user friendly? If they tick those boxes, then you are good to go with them.


Latest Issue

BDC 309 : Oct 2023