Celebrating the release of their new customer portal app, Faraday Connect, leading property management and surveying agents Faraday are proud to continually evolve and improve their customers’ experience.

As the first of many developments and with over 4,000 app downloads, the launch of the Faraday Connect app marks a milestone for Faraday in transforming the way leaseholders and property owners engage and communicate with their property managers and surveyors. With enhanced access to the portal anytime and anywhere, Faraday understands the significance of convenience for their customers. By extending the portal’s availability with a user-friendly app, users can now access Faraday Connect from any mobile device. Following their recent launch, Faraday are already planning to introduce new features to ensure the platform continues to enhance their communications. Aimed at empowering users, Faraday Connect enables customers to conduct real-time financial monitoring, effortlessly engage with their community, and instantly raise and track requests, all at the touch of a few buttons.

Faraday’s Managing Director, Russell O’Connor, added: “In today’s digital world, it is increasingly important that information is easily accessible. With the development of Faraday Connect, we prioritise our customers’ ability to instantly connect with their property managers and retrieve important documents such as key building and leasehold documents. As ethical and transparent agents, we pride ourselves on making it easy for customers to find important information, which is why our portal acts as an easy-to-use hub for service charge details, fostering open lines of communication and tracking their request progress.”

Director’s Area

By extension, Faraday Connect grants Directors improved access to information through a secure and dedicated area. This exclusive Directors area also offers easier ways to communicate with their property management teams transparently and efficiently, further enhancing the platform’s functionality.

Faraday’s dedicated team brings years of specialised experience in building surveying and property management. Whether you have a historic or new build, using the latest technology, Faraday is equipped to support your property’s unique needs and enhance your property management experience.

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