causeway technologies
‘Customisation culture’ holds back digital maturity in the construction industry

‘Customisation culture’ holds back digital maturity in the construction industry

Construction technology provider Causeway Technologies has revealed the key findings from its Causeway Insights 2023 survey of construction industry professionals.  Evidence from the survey suggests digital transformation remains high on the agenda, with the vast majority of those surveyed reporting that their organisation is currently implementing initiatives to digitalise aspects

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Former AVEVA CEO appointed as chairman of the Causeway board

Construction technology provider Causeway Technologies has appointed Richard Longdon as non-executive chairman. One of Britain’s most respected ‘Silicon Fen’ entrepreneurs, Richard Longdon was the chief executive and subsequently president of AVEVA plc for 17 years before stepping down at the end of 2017. Under his leadership, AVEVA grew into a

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Latest Issue
Issue 325 : Feb 2025

causeway technologies

‘Customisation culture’ holds back digital maturity in the construction industry

‘Customisation culture’ holds back digital maturity in the construction industry

Construction technology provider Causeway Technologies has revealed the key findings from its Causeway Insights 2023 survey of construction industry professionals.  Evidence from the survey suggests digital transformation remains high on the agenda, with the vast majority of those surveyed reporting that their organisation is currently implementing initiatives to digitalise aspects of their business process.  However, while 71% of C-suite executives believe their organisation to be digitally mature, feedback from those in less senior positions suggests that progress might not be advanced as bosses think.  Causeway found manual spreadsheets are still ubiquitous: 94% of organisations in the survey still use them, despite the adoption of technology designed to supersede them.   Meanwhile, 87% of respondents said that inconsistent processes and technologies pose a challenge to their organisation, and a third said administrative tasks remain among their businesses’ biggest productivity challenges.   As Rob Christie, head of finance at EKFB and one of the experts who reviewed this research for Causeway, says:  “The perception is that ‘it’s all digital’. But I’d argue that it’s only truly digital if all the inputs and processes behind the raw data and the collection of data are also digital.   “If your teams are manually inputting data from paper into an Excel file and uploading this file to create a power BI dashboard – in my opinion, this isn’t ‘digital’. It’s only when you understand the source of the data and its inputs that you can be confident that controls and processes are in place to allow the digital thread to flow through.”  Integration woes  Despite 95% of those surveyed agreeing that integrated or automated processes and technologies are key for driving success, no one reported that their organisation’s software solutions were fully integrated with one another at present.   On average businesses are using seven different industry-specific solutions, the majority (57%) of which are not integrated or talking to each other.   One of the most shocking results from the research was that respondents thought employees are spending an average of 48% of their time moving data between industry-specific software solutions.   Every organisation surveyed also said that they customise these software solutions to some degree to meet their needs – and 54% say the products are completely customised. This is even when customising solutions frequently leads to higher costs, compromised quality, and a lack of data cohesion.  Rob Ramsay, Product Director at Causeway said:  “The headlines from this research confirm that, although every business we spoke to considers itself somewhat or very digitally mature, the reality is less clear-cut, with common challenges across the sector when it comes to the consistent adoption and use of new technology.      “Industry-specific software solutions lack integration, with employees spending a shocking amount of time moving data between different systems, rather than making use of their time for more productive tasks.   “Meanwhile, the over-customisation of software and the lack of integration present big challenges to construction companies, including increased costs to maintain and update software, reduced data visibility and continuity, and security concerns.   “Customisation culture is holding us back. The UK construction industry urgently needs a more integrated, standardised approach that covers all aspects of an organisation’s processes.”    Sustainability goals  The survey also explored the relationship between digitalisation and sustainability targets.   A third of respondents reported that meeting sustainability and ESG goals are among their organisation’s greatest challenges and the survey results suggest many are looking to digital technologies to support this.  94% say that technical innovations are key to driving decarbonisation and 96% of respondents agree that their organisation would benefit from the use of digital tools to help drive decarbonisation and energy efficiency.  David Emery, a consultant at the Supply Chain Sustainability School, comments:  “People really struggle to calculate a return on investment for digital tools, particularly in terms of sustainability. And it’s really hard to make the business case sometimes. But what we often hear from our members is that, when they do invest in digital tools, they usually exceed the return on investment because things happen that you didn’t anticipate.”  To support this move towards digitalisation in sustainability reporting, Causeway is currently working on a collaborative venture with major contractors and suppliers to develop an automated, real-time solution for Scope 3 emissions reporting.  The Causeway Insights research was conducted in April 2023 among 175 respondents, all of whom authorised or influenced the purchase of software in their organisation. Companies ranged from SMEs to Tier 1 contractors, spanning construction, housebuilding, building services, infrastructure and civil engineering.  The research data was then reviewed by three experts, including Rob Christie at EKFB, David Emery at the Supply Chain Sustainability School, and Barry Desmond, finance director at John Craddock Ltd.  Full findings of the research have been published in a report called ‘Beyond the Basics – how UK construction is using digital solutions to achieve efficiency, integration and sustainability’.  The report unlocks a deeper understanding of the current state of play in terms of digitalisation in the construction industry. It features data and analysis, with feedback and commentary from industry experts, and looks at how principal contractors and large subcontractor companies are approaching the common challenges that come with digital transformation.  ‘Beyond the Basics’ is available to view and download at: https://campaign.causeway.com/beyond_the_basics_report_2023  Building, Design & Construction Magazine | The Choice of Industry Professionals 

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Joining the dots between construction, mental health and football at Digital Construction Week

Former England and World Cup footballer Trevor Steven is a special guest at this year’s Digital Construction Week event in May, talking about the role that sport and construction technology can play in improving mental health in the sector. Trevor is speaking at a presentation at 3pm on 18 May, hosted by Causeway Technologies, on ‘Joining the dots between construction, mental health and football’, and will be sharing an update on Causeway’s current research into mental health issues faced by site-based workers in particular. Trevor joined Causeway in November 2020 as Mental Health Ambassador to spearhead Causeway’s partnership with Everton in the Community. The aim of the partnership is to highlight and raise awareness of poor mental health in the construction industry and to campaign for positive change. He is a former England international professional football player with a sporting career spanning 17 years across various clubs including Burnley, Everton, Glasgow Rangers and Olympique de Marseille. Trevor also played for England as part of the 1986 and 1990 World Cup squads. Other topics being discussed by Causeway at Digital Construction Week include a talk by Dr Adam O’Rourke, Causeway’s Emerging Technologies Consultant, on the role of construction technology in helping the sector achieve its Net Zero targets. The session will cover how technology can be used to measure and manage carbon and waste data and how to achieve full transparency on environmental performance across the construction lifecycle. Rebecca Sperti, Customer Relationship Director at Causeway, will also present on the way that digital enablement of a fully interconnected construction ecosystem, not just individual companies, will radically change the sector. Causeway’s vision is to drive a digitally enabled construction industry and become the platform that connects solutions across all parts of the construction value chain. Causeway, which is a headline sponsor of Digital Construction Week, will have an expert team available on Stand DD40 to showcase the full range of Causeway’s software solutions that help companies digitise the entire construction lifecycle. Digital Construction Week is the UK’s only event dedicated to digital construction, engineering, design, manufacturing, and operation. It is running at ExCeL in London on 18-19 May 2022 and is free to attend. Register at: https://www.digitalconstructionweek.com Causeway Technologies was established in 1999. Headquartered in Buckinghamshire in the United Kingdom, it serves over 2,800 customers and has over 370 employees. Causeway provides enterprise and cloud software solutions to the construction and infrastructure maintenance industries and spans the full value and supply chain. www.causeway.com Building Design and Construction Magazine | The Home of Construction & Property News

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Tuning in to Construction Talk – new podcast launches for the construction industry

The first two episodes of a new podcast have already caught the attention of construction bosses this month, exploring urgent issues around the skills shortages in construction and the best ways to train the new generation. The new ‘Construction Talk’ podcast interviewed Alasdair Reisner, chief executive of the Civil Engineering Contractors Association (CECA), for its first episode, taking a hard look at the skills crisis in construction and the impact of the Construction Leadership Council (CLC) Skills Plan to support the recruitment and retention of talent in the industry in 2022. Alasdair Reisner talks on the podcast about how COVID-19 acted as a catalyst for a new collaborative approach to skills issues: “As an industry we’ve never been able to work collectively. But through the CLC, it’s been the first chance to say ‘look, we’re all facing a problem with talent’ – there’s not a single bit of industry saying no, we’ve got all the talent we need. Our whole industry really struggles to recruit the employees we need, to deliver what looks like a pretty good future,” he says. “It’s crazy that, until last year, there wasn’t a single plan for our industry about how we were going to do that. So I was delighted when we did publish the CLC’s Skills Plan. For the first time we’ve got a skills plan that covers the whole industry, including measures around the attractiveness and culture of the industry, the routes into the industry and the skills for the future.”    The interview goes on to talk about the new Government-backed Construction Talent Retention Scheme and Talentview Construction which gets young people into apprenticeships, traineeships and entry roles, as well as exploring the huge impact of major infrastructure projects like HS2, creating 20-year careers and cutting-edge skills that can be exported around the world. “2022 is the year of recruitment,” says Alasdair Reisner. “The skills shortages have got worse. We really have to go out there and sell this industry. People won’t just come to us because we want them to – we have to go out there and market the brilliant opportunities that are opening up to everyone.” Episode 2 of Construction Talk tells the story of Nicola Bird, director of groundworks contractors K W Bell Group and founder of AccXel, the UK’s first industry-led education centre and a multimillion-pound facility established to tackle industry skills shortages. Nicola describes how she set out initially to develop an apprenticeship scheme to help safeguard the future of the family business, but then became motivated to pursue a much bigger project, funded by government and her local enterprise partnership, to build AccXel – the aspirational and high-tech construction skills accelerator centre based near the Forest of Dene. Nicola Bird also talks eloquently on the podcast about the importance of digital skills in construction and the expectations of young people curious about the sector. “They expect that technology to be in our industry,” she says. “The only way we are going to start getting people inspired by our industry is by a quicker introduction into digitalisation, and it will make us more efficient in the long run anyway.” The bi-weekly Construction Talk podcast forms part of a new community that Causeway Technologies is creating for its customers and the wider industry, including a monthly newsletter with six question quick-fire interviews with guest contributors, and plans for community events like roundtables, dinners and other networking opportunities later in the year. The podcast is hosted by Peter Haddock, a well-known voice in construction, and is freely available via both iTunes and Spotify. Peter Haddock says: “It’s great to be working with Causeway Technologies on creating a community that can share ideas, experiences and views on key topics impacting the construction sector now and in the future. Our podcast guests share their passion for how we improve skills development and technology integration, showing us how we can do things differently, collaborate properly and embrace change.” The most recent episode of the podcast features Mathew Ayres, group managing director at the Bennie Group, talking on the theme of “Winning the competitive edge with early technology adoption.” To listen to the first three episodes of the Construction Talk podcast, go to: https://www.causeway.com/construction-talk-podcast Causeway Technologies was established in 1999. Headquartered in Buckinghamshire in the United Kingdom, it serves over 2,500 customers and has over 350 employees. Causeway provides enterprise and cloud software solutions to the construction and infrastructure maintenance industries and spans the full value and supply chain. www.causeway.com

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Former AVEVA CEO appointed as chairman of the Causeway board

Construction technology provider Causeway Technologies has appointed Richard Longdon as non-executive chairman. One of Britain’s most respected ‘Silicon Fen’ entrepreneurs, Richard Longdon was the chief executive and subsequently president of AVEVA plc for 17 years before stepping down at the end of 2017. Under his leadership, AVEVA grew into a FTSE 250 technology company with a market capitalisation of £1.4bn at the time of his retirement from the board of AVEVA. Richard’s prior positions include chairman at Ideagen plc and senior independent non-executive board positions at Alfa Financial plc and Fidessa plc before it was taken private in 2018.  He has also worked successfully with private equity-backed businesses, serving as a non-executive chairman at Process Systems Enterprise Ltd and non-executive director at Prometheus Inc.  Richard’s appointment at Causeway follows the recent announcement of a £120m investment in Causeway by Five Arrows Principal Investments, the European corporate private equity arm of Rothschild & Co, to fund strategic acquisitions and accelerate the company’s organic growth strategy to provide a seamless digital connection across the entire construction supply chain. Phil Brown, chief executive of Causeway, said: “Richard’s addition to our board brings complimentary expertise in software business management and financial performance.  This appointment is also indicative of the level of excitement about our market opportunity, and the strength of our ambitions as a business. Our core purpose at Causeway is to enable the digitisation of the construction industry to best-in-class standards, and Richard’s arrival will help us scale our capability so that we can enable our customers to best leverage technology to be distinctly impactful in their respective markets.”  Richard Longdon added: “This is a very important time for Causeway. I am thrilled to have this opportunity to work with Phil and his team as well as Five Arrows — together we will accelerate the extension of Causeway’s cloud platform across multiple sub-segments of the construction supply chain. It is clear that the construction industry urgently needs and wants good technology solutions. With its recent acquisitions and the investment from Five Arrows, I see Causeway as exceptionally well placed to play a leading role in this market, especially given Causeway’s fantastic product set and deep customer relationships.”  Causeway Technologies was established in 1999. Headquartered in Buckinghamshire in the United Kingdom, it serves over 2,500 customers and has over 350 employees. Causeway provides enterprise and cloud software solutions to the construction and infrastructure maintenance industries and spans the full value and supply chain. www.causeway.com

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