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Engie Rebrands FM Arm to Equans

Engie’s facilities management and technical services will fall under the new Equans brand. Equans will operate as an autonomous subsidiary of Engie, with 74,000 employees across 17 countries,managed by Jérôme Stubler and his management team. With annual revenue of over €12 billion, electrical, HVAC, cooling, mechanical, digital & IT and facilities management will

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NSS wins sole supply agreement with global FM group

Nationwide Specialist Services (NSS) has been awarded a long-term service contract by ISS, the leading workplace experience and facilities management company. As a strategic partner for almost 10 years, “NSS now delivers all aspects of window and technical cleaning across the UK for ISS”. The 5 year Framework Agreement was

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Waste Management Plans – Tips for Proactive Facilities Managers

When it comes to managing waste, proactive facilities managers can save their organisations a lot of money while also improving performance. As the saying goes, prevention is better than cure – and this is as true for facilities management as any other profession. The ability to anticipate and head off

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IWFM SURVEY: SUSTAINABILITY RANKS ‘VERY HIGH’ IN PROCUREMENT ACTIVITY

The importance of sustainability to facilities management organisations continues to be very high, according to the Institute of Workplace and Facilities Management’s (IWFM) 2018 Sustainability Survey. This year’s survey had 242 respondents. Four in 10 are at managing director and senior management level – the people who hold the most

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Facilities maintenance expert warns of serious health risks to the Scottish public from lax enforcement and lack of awareness of hygiene regulations

Lax enforcement and minimal awareness of vital hygiene regulations in both private and public buildings run huge risks with the health of people in Scotland, a leading Scottish facilities maintenance expert has warned. Colin Chambers, managing director of Hamilton-based Platinum Facilities Maintenance, believes that properties in Scotland are vulnerable due

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Hamilton’s Platinum Facilities Maintenance completes South Lanarkshire Council contract to clean kitchen canopies and extract ductwork of 68 council properties

Platinum Facilities Maintenance, a Hamilton-based business which employs twelve staff, has successfully completed a second South Lanarkshire Council (SLC) contract to clean the kitchen canopies and extract ductwork of 68 of its properties, including primary schools, leisure centres and nursing homes. Colin Chambers, managing director of Platinum Facilities Maintenance, said:

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FM Specialists Invited to Bid for DIO Contracts

The Defence Infrastructure Organisation (DIO) is inviting facilities management specialists to a bid for £2.9 billion worth of work. The Future Defence Infrastructure Services (FDIS) contracts will provide FM services across the UK defence estate. “DIO is not only one of the largest providers of housing in the UK, with

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Latest Issue

BDC 318 : Jul 2024

facilities management

Engie Rebrands FM Arm to Equans

Engie’s facilities management and technical services will fall under the new Equans brand. Equans will operate as an autonomous subsidiary of Engie, with 74,000 employees across 17 countries,managed by Jérôme Stubler and his management team. With annual revenue of over €12 billion, electrical, HVAC, cooling, mechanical, digital & IT and facilities management will all fall under the Equans brand. Catherine MacGregor, Engie CEO, said: “Today marks an important step forward in the implementation of our strategic roadmap. We are very proud to announce the creation of Equans, an autonomous entity within Engie, known in recent months under the project name “Bright”. We are on track to deliver on our simplification plan through the positioning of Equans as a leader in multi-technical services and reaffirming Engie as a leader in the energy transition, refocused on its growth markets and with a more industrial approach.” Jérôme Stubler, Equans CEO, added: “I would like to acknowledge the incredible work which has been accomplished during the last 6 months to create Equans. “Equans is made of state-of-the-art expertise which totally responds to the needs of our clients in delivering the Energy, Industrial and Digital transitions. This is a great moment for the 74,000 employees all over the world. I am very honoured and pleased to lead this fantastic team.”

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IWFM CEO Linda Hausmanis’ comment on the draft Building Safety Bill

IWFM welcomes the draft Building Safety Bill and hopes this development will provide some comfort to those affected by the Grenfell Tower fire. We believe the new statutory role of Building Safety Manager (BSM) is key to avoiding any repeat of such a tragedy and we are pleased to continue to help with developing the competence framework for the role. The importance of the BSM in ensuring the safety of buildings and the people occupying them cannot be understated. Where previously there often was a lack of both clarity on who was responsible for building safety and competence to ensure that safety, a BSM with oversight should ensure that all of the updated safety requirements are met, residents have a clear point of contact, and lives are protected. We urge facilities managers to engage with the Bill and provide feedback to us via: policy@iwfm.org.uk. Professionals in FM will be at the front-line of this Bill’s implementation, being those most likely to be assigned or hired to the BSM role; it is therefore critical that our profession is knowledgeable of the contents and its implications for the future of building and people safety. We must never face a repeat of that tragic night and, while there is still work to do, we are much closer to that goal with this draft Bill. Further information: The BSM can be an individual or organisation whose principal role is to support the Accountable Person in the day-to-day management of fire and structural safety in the building. In either circumstance, the individual or a nominated individual must have the competence (or skills, knowledge, experience and behaviours) to carry out the statutory functions. The skills, knowledge, experience and behaviours are not detailed in the draft Building Safety Bill, which is a high level Bill; instead, the detail of the competences will be outlined in future statutory guidance and a Publicly Available Specification.

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NSS wins sole supply agreement with global FM group

Nationwide Specialist Services (NSS) has been awarded a long-term service contract by ISS, the leading workplace experience and facilities management company. As a strategic partner for almost 10 years, “NSS now delivers all aspects of window and technical cleaning across the UK for ISS”. The 5 year Framework Agreement was renewed following an in-depth negotiation process, significantly expanding on the existing relationship between the two companies. Over the period, the value of the new contract is anticipated to be in the region of £35m. NSS is made up of four divisions: cleaning; maintenance; testing and hire. The business operates from bases in Slough, Dartford, Manchester, Leeds and Falkirk to provide complete and responsive coverage to customers across the commercial property, retail, healthcare, and public sector markets. Commenting on the win, NSS group commercial director Eugene Boyle said: “As a business, we’re consistently striving to provide a best-in-class and reliable service. We understand the importance of a clean, well-maintained and fully operational building, and the impact any interruption to this can have on our customers’ own customers or employees. We’re delighted to be partnering with an industry-leader like ISS.” Derren Chamberlain, ISS procurement director for UK & Ireland added: “We were looking for a truly specialist partner with a genuine focus on safety and commitment to quality. NSS’ track record for delivering responsive and effective service combined with its ‘at-height’ expertise made the opportunity to work together a compelling one.”

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Parr Facilities Management Limited to Support Co-op via Maintenance Framework Agreement

Parr Facilities Management Limited has announced an exciting contract win to kick off 2020 after being named a trusted maintenance provider by Co-op across their Food and Funeralcare estate. The Maintenance Framework Agreement which will apply to Co-op sites across the UK and Northern Ireland will cover sites spanning across the North of England, Scotland and Northern Ireland. A significant new client for this company on the rise, the partnership between Parr FM Limited and Co-op will encompass facilities management works across a diverse range of disciplines including fabric, mechanical and electrical management services as well as specialist services where required. Speaking on behalf of Parr Facilities Management Limited, Ivan Morley, Facilities Management Director, said, “Parr Facilities Management boasts a wealth of experience providing electrical and mechanical management services to retail, healthcare and hospitality sectors throughout the UK and Ireland. Winning another contract with one of the UK’s most trusted brands was certainly a highlight of 2019 and reinforces our continued growth across mainland UK. We look forward to supporting the team at Co-op sites across the UK and Northern Ireland beginning this month to enable them to maintain their excellent standard of customer satisfaction and experience.” Parr Facilities management launched in Belfast in 2007 and chose Greater Manchester as its base for their UK-wide operation. Systematic of Parr Facilities Managements recent growth, the organisation has invested heavily in new offices located in Bolton, staff and infrastructure across the UK, with an estimated 60% increase in its workforce over the past year to support a number of big business wins within its FM division including contracts with Co-op, BUPA & Whitbread. These contracts have contributed to a quadrupled turnover within this period of growth. Parr Facilities Management Limited currently employs over 100 members of staff across its Belfast and Manchester operational bases.

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Waste Management Plans – Tips for Proactive Facilities Managers

When it comes to managing waste, proactive facilities managers can save their organisations a lot of money while also improving performance. As the saying goes, prevention is better than cure – and this is as true for facilities management as any other profession. The ability to anticipate and head off problems before they develop into serious business issues is invaluable. Regardless of whether you are in charge of a construction site, an office block or a catering business, waste management is an area that has the potential to present significant challenges for facilities managers. But a proactive approach can make a real difference. A robust waste management plan, for example, will repay you amply in time and cost savings. Just think of the costs that organisations incur. Take the UK hospitality industry, for example. Figures from WRAP (Waste and Resources Action Programme) suggest that this sector faces a £2.5bn annual food-waste bill, with 18% of all food served in the sector wasted. According to WRAP, with more effective waste management policies, this figure could be cut to just 5%. Aside from the obvious bottom-line impact of overspending on supplies, this kind of waste also has significant consequences for the environment, with much of it ending up in landfill. From the perspective of an organisation’s corporate social responsibility, this is far from ideal – and with punishing rates of landfill tax, it can prove even more expensive. So, what are the hallmarks of an effective waste-management approach? Identify problems – and nip them in the bud Before you even hire a skip or container to handle your waste, the ideal solution would be to ensure that as little waste as possible is generated. This means that facilities managers need to understand and address the most significant causes of waste within the business. For example, is the equipment being procured by the company long-lasting and reliable? While it might appear cheaper to buy less durable equipment or materials, this could be a false economy once waste-disposal and replacement costs are taken into account. Look also at the way the business obtains its supplies – could over-ordering be avoided by making smaller but more frequent orders? Take a collaborative approach Facilities managers can also seek input from around the business to help identify potentially wasteful practices. Construction firm Carillion, for example, has expanded its Don’t Walk By programme – originally set up to encourage staff to highlight health and safety issues – to cover unnecessary waste generation. Carillion workers have an app they can use to report any instances of wastefulness or inefficient use of resources to senior management. Reuse and recycle When procuring resources, facilities managers should also give serious consideration to whether any excess materials could be used elsewhere in the organisation, for example on future projects. Facilities managers may need to work with procurement teams to make sure that purchasing decisions take into account full life-cycle costs rather than just the initial price. Work with suppliers to find the right solution The relationship between the organisation and its suppliers can also play a crucial role in managing waste. As mentioned above, it is important to strike the right balance between the size and frequency of orders. But consider also what kind of service your suppliers are offering. Will they take back unwanted stock, for example? And will they offer you the flexibility to change the size or timing of orders if necessary? Ultimately, facilities managers who want to successfully deal with waste must work proactively and anticipate problems before they have a significant impact on profitability and efficiency. If you find yourself reacting to waste issues as opposed to heading them off, much of the damage is likely to have been done already. Takeaways: A reactive approach to waste management can cost your business a considerable amount of money – and make it less efficient. Facilities managers should identify the most serious sources of waste and develop strategies to minimize them. The most successful approach will involve collaboration with other parts of the business as well as key suppliers. Source: Reconomy

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IWFM SURVEY: SUSTAINABILITY RANKS ‘VERY HIGH’ IN PROCUREMENT ACTIVITY

The importance of sustainability to facilities management organisations continues to be very high, according to the Institute of Workplace and Facilities Management’s (IWFM) 2018 Sustainability Survey. This year’s survey had 242 respondents. Four in 10 are at managing director and senior management level – the people who hold the most authority to promote the sustainability agenda. Of those surveyed, 31 per cent of respondents said it was extremely important; 35 per cent said it was very important; and 23 per cent said it was important. In total, 89 per cent rated sustainability as at least important – and only 11 per cent as not or not very important. To further underline sustainability’s importance to FM organisations, 71 per cent commented that governance support of sustainability in procurement activities is viewed as either extremely important (13 per cent), very important (27 per cent), or important (31 cent). In the past year 20 per cent of FMs have noted a considerable increase in the number of tenders with sustainability criteria; 42 per cent noticed there’s been some increase; and 38 per cent said there has been no change. Environmental considerations dominate the sustainability criteria on tender forms, with 48 per cent of respondents reporting these as the most frequent criteria. Just over a quarter (26 per cent) of respondents claimed tenders embrace equally a range of sustainability aspects with none given precedence. These aspects are: local economic considerations (16 per cent); social value (8 per cent); and ‘others’, which includes a mixture of sustainability, diversity and pay equality and environmental and economic (2 per cent). The importance of finding new approaches to sustainability is underlined by the latest report from the United Nations Intergovernmental Panel on Climate Change, which highlights once again the need for businesses to take urgent action to combat rising global temperatures.

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Facilities maintenance expert warns of serious health risks to the Scottish public from lax enforcement and lack of awareness of hygiene regulations

Lax enforcement and minimal awareness of vital hygiene regulations in both private and public buildings run huge risks with the health of people in Scotland, a leading Scottish facilities maintenance expert has warned. Colin Chambers, managing director of Hamilton-based Platinum Facilities Maintenance, believes that properties in Scotland are vulnerable due to a lax enforcement regime and an almost universal ignorance of the legal requirements in both the private and public sectors. He said: “Regular inspection simply doesn’t happen, and the risks are unacceptable. I have been in this sector a while now, but I am still shocked, quite regularly, by the bacteria that is trapped in all too many, water tanks because regular mandatory checks do not take place.” His warning follows reports of a £27,000 fine imposed earlier this month on Tendring District Council in Essex following a Legionella incident in 2016 at a council-run leisure centre at Walton-on-the-Naze in which a man almost died. The court was told that after a Council decision to bring Legionella controls in-house, those responsible were not properly trained. And in a statement which is sure to focus the minds of owners of all privately-run sports and leisure facilities throughout the UK, District Judge John Woollard said Tendring District Council’s fine would have been ten times greater had it not been a public body. Every organization in the UK with over five employees is legally obliged to carry out annual risk assessments, monthly monitoring and regular checks to ensure that no stagnant water, the source of Legionella, is present in their buildings’ systems. The legal obligations on property owners, introduced by the Health and Safety Executive, (HSE) are aimed at making all non-domestic buildings in Scotland safe and clean environments. Mr Chambers said: “I worry about the reality of what we see every day in our built environment. Both Scottish and UK governments, as well as local authorities and the various agencies like the Health and Safety Executive need to beef-up substantially their inspection regimes for compliance with building regulations and hygiene standards in water tanks. “It surprises me that we have not seen more outbreaks of Legionella and other infections in Scotland because the bacteria involved in stagnant water tanks breeds wonderfully well in polluted environments, and if you have a neglected water tank, in a hotel, a leisure centre, a golf club or a nursing home, it will build up horribly”. Mr. Chambers, whose business provides regular facilities maintenance programmes for a range of customers in both the public and private sectors, is also warning non-domestic buildings owners that failure to undertake full inspections, cleaning and maintenance of ventilation systems can have severe financial consequences when disaster strikes. “I have seen instances of insurance claims for damage being pared down significantly from 100 per cent to just that which reflects the proportion of the inspection and maintenance work that has been carried out on the system, and that financial shortfall can be fatal for business continuity. “Non-domestic property owners have a duty of care towards the public and need to be aware of the cost and time implications non-compliance with the regulations could have for their companies.  “They need to monitor water temperatures closely, carry-out visual inspections and make sure that their water tanks are cleaned regularly. If in doubt they should seek expert guidance to help mitigate the more damaging potential threats.”

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Hamilton’s Platinum Facilities Maintenance completes South Lanarkshire Council contract to clean kitchen canopies and extract ductwork of 68 council properties

Platinum Facilities Maintenance, a Hamilton-based business which employs twelve staff, has successfully completed a second South Lanarkshire Council (SLC) contract to clean the kitchen canopies and extract ductwork of 68 of its properties, including primary schools, leisure centres and nursing homes. Colin Chambers, managing director of Platinum Facilities Maintenance, said: “This is another council contract we have been awarded with in order to carry out the mandatory compliance works. We successfully undertook a cleaning operation on a similar number of SLC properties earlier this year. “We are delighted that the Council has acknowledged our ability to perform this work by giving us a further contract which we have completed in record time.” Every organization in the UK with commercial kitchens is legally obliged to carry out annual cleans of their canopies and ductwork to make them compliant with legislation. Mr. Chambers, whose business provides comprehensive solutions for all building compliance issues for a range of customers in both the public and private sectors, said: “All property owners have a duty of care towards the public and need to be aware of the cost and time implications non-compliance with the regulations could have for their companies. “Anyone who is uncertain about their situation should seek expert guidance to help mitigate the more damaging potential effects.”

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BIFM members have voted in favour of the ‘workplace’ name change and Martin Read explains what this means for FM.

The ballot of members on the BIFM’s proposed name change to the Institute of Workplace and Facilities Management has taken place, with those who voted deciding in favour of the proposal by a margin of three to one.The vote, which took place at the BIFM’s annual general meeting in Manchester’s Friends’ Meeting House, was taken as a special resolution; 75 per cent of those who voted opted to support the institute’s manifesto for change, comprising the name change and the move to pursue chartered status. BIFM has called the name change a “springboard” to help “reposition FM and raise the profile of the profession”. During the four-month campaign in support of the proposals, the institute made clear that it would continue to understand and share its members’ pride in their work and status as facilities managers – “and your unwillingness to throw away the history of professional endeavour which that evokes”. Taking advantage of the ‘workplace differentiator’ would, it said, help to “improve your status as a facilities manager”. The chairman of BIFM has responded to members voting at July’s AGM in favour of a special resolution to become the Institute of Workplace and Facilities Management. Stephen Roots told members that in voting for the new name, “you have also approved the direction we have set out for the next phase of our proud and progressive professional body”. The institute’s chief executive, Linda Hausmanis, (right) said that the IWFM “will be the professional body for the facilities and workplace profession – working to advance the profession representing those who contribute to workplace productivity and to operating and optimising our built environment”. During the campaign, BIFM had outlined its vision as being “the pioneering facilities and workplace management institution; the catalyst driving change for the future workforce; and the definitive voice enabling people to transform their organisations and their environments, inspiring and creating productivity and performance”. Commenting immediately after the vote at Manchester’s Friends Meeting House, Roots said: “This Special Resolution, quite rightly, required a high level of support to succeed. I want to say to everybody, whether you supported the name change proposal or not, that the board and I are absolutely committed to shaping an inclusive organisation that is fully committed to advancing the FM profession. “The Institute has a role in helping to reset expectations and forge ahead with making workplace and facilities management a career of choice for the coming generation. This mandate means we can really grasp the opportunity presented by the leading-edge associations of workplace to reposition what FMs do. “What we will now do, both in name and in deed, is to reframe expectations of the FM role, adding to it without taking anything away – and that includes our Britishness. “We are changing our name, not our geographical focus, but we do acknowledge that many of our members, including those overseas, have broader outlooks and we will continue to work closely with them as we have done for many years. “We have been preparing the ground for some time to strengthen our foundations and fit ourselves for a future of sustained development. “Our plans to refresh our brand and systems are already in progress and now that you have decided, we will adopt our new name and our new look before the end of the year.”It is expected that the new institute title will be adopted in November of this year. 1. How does all of this affect me? In summary, we aim to reposition FM as a workplace ‘interconnector’ enabling high-performing workplaces, and underlining the value, rather than the cost, of the function. By raising BIFM’s profile and the contribution of its members, we will start to produce information and tools to help members improve their personal status and skills and raise the profile of Workplace and FM more generally. During a period of transition, there will be no change to a member’s post-nominals: ABIFM, MBIFM, CBIFM or FBIFM will remain in use. We will communicate a timeline for the transition to IWFM and after that time a member’s post-nominals will change to e.g. AIWFM, MIWFM, CIWFM and FIWFM. We will communicate new post-nominals to each member at the appropriate time. In line with our pledge to minimise cost, we will send out new certificates as members renew their membership. For those working towards a BIFM qualification the title of their award will depend on the timing of their achievement in relation to the name change. The content and status of the qualification will not change, but once we become the Institute of Workplace and Facilities Management on 12 November, qualifications will be named and certificates presented in the new company livery.  For example, if you achieve your qualification before 12 November a BIFM Level 4 Diploma in Facilities Management certificate will be issued by BIFM; if you achieve after that date both the qualification and the certificate will be IWFM Level 4 Diploma in Facilities Management. Over time we’ll work to include essential workplace elements within the FM professional standards and they will become The Workplace and FM Professional Standards. Qualifications will be reviewed in 2019, which may result in a revised qualifications suite, but the structures and formats of the existing ones remain valid. Learners who complete their BIFM qualification before November will receive a BIFM-branded certificate. Learners who complete their qualification after November will receive an IWFM-branded certificate. We will announce a detailed timetable of any changes in due course. 2. When will the name actually change? We will become the Institute of Workplace and Facilities Management on 12 November 2018. 3. How else will the institute change because of this vote? Things have already changed; we’ve upped our game on policy and research, improved our governance structure and strengthened the team; we’ve process engineered our internal systems to become more customer-focused and are working to develop new member benefits. This is helping us create a framework for ever greater support for FM professionals, not only in terms

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FM Specialists Invited to Bid for DIO Contracts

The Defence Infrastructure Organisation (DIO) is inviting facilities management specialists to a bid for £2.9 billion worth of work. The Future Defence Infrastructure Services (FDIS) contracts will provide FM services across the UK defence estate. “DIO is not only one of the largest providers of housing in the UK, with a stock of nearly 50,000 homes, it is also responsible for managing land and buildings across hundreds of diverse MOD sites,” said DIO’s Commercial Director, Jacqui Rock. “We are pleased to be working with CCS to procure these contracts. We wants to make DIO easier to do business with and adopting this route to market is one of the ways that we hope to achieve this, while enabling us access to a wider, more diverse and increasingly resilient supply base,” he added. This phase of the FDIS programme includes the procurement of new Hard FM arrangements for four Regional Prime contracts and five contracts that will replace the current National Housing Prime. With a collective value of £2.9 billion, excluding additional works, a later stage of the process will procure a National Training Management contract to replace the current National Training Estate Prime. “This procurement is a part of the FM Marketplace, which is changing the way in which central government and the wider public sector procure their FM deals, delivering great value for the taxpayer. We are proud to be working in partnership with DIO and supporting delivery against their commercial strategy for common goods and services,” commented CCS Strategic Category Director – Buildings, Sam Ulyatt. The award of places to suppliers on each of the framework lots is expected to be completed by the end of February 2019, with call off competitions starting soon afterwards.

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