pagabo

LEVELLING UP WHITEPAPER: A WELCOME SIGHT – BUT IT MUST DELIVER

THE government’s long-awaited levelling up whitepaper has been unveiled in full at long last. The document outlines the government’s commitments to rebalancing the UK’s services and economies, which is segmented into 12 key mission statements. Gerard Toplass, executive chairman of The 55 Group, which heads a collective of businesses operating

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THE PAGABO AWARDS 2022: WINNERS ANNOUNCED

NATIONAL framework provider Pagabo has announced the winners of its annual celebration of industry excellence ahead of the Pagabo Awards 2022. Being hosted at Pagabo’s headquarters in Hull city centre, the second iteration of the awards ceremony will take place in-person with many of the firm’s ecosystem partners in attendance.

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689-HOME DEVELOPMENT NAMED AS FIRST THROUGH NEW PAGABO FRAMEWORK

A SIGNIFICANT housing project has been announced as the first large-scale project procured through national framework provider Pagabo’s Developer Led Framework. Southwark Council has selected Linkcity as developer for its Tustin Estate scheme, which will feature nearly 700 new homes. This includes 200 replacement council homes, around 50 shared equity

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CONSTRUCTION AND HEALTHCARE: HOW BUILDING ON RELATIONSHIPS IS KEY

DEALING with the pandemic has brought the relationship between the construction and healthcare industries into sharp focus, sparking new and innovative ways of working – and the future is looking bright. That was the key message from national framework provider Pagabo’s latest ‘Building Blocks’ podcast, hosted by executive chairman Gerard

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PAGABO AND SYPRO GAIN ISO 9001 AND ISO 27001 CERTIFICATION

FOLLOWING an assessment process that has taken just over 12 months, Hull-based companies Pagabo and Sypro have announced that the two organisations have successfully become ISO 9001 and ISO 27001 certified. ISO 9001 is the internationally recognised Quality Management System (QMS) standard that can be accredited to any size organisation.

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Latest Issue
Issue 325 : Feb 2025

pagabo

TRANSFORMATIONAL ARENA AND MULTI-USE DEVELOPMENT FOR STOKE-ON-TRENT CITY CENTRE TO BE PROCURED THROUGH PAGABO

PLANS have been revealed for a number of transformative development schemes in Stoke-on-Trent this week, including the mixed-used Etruscan Square development, which is set to procure both its development and construction through Pagabo’s national frameworks.   Etruscan Square, which is backed by £20 million of levelling up funding from the government, is set to transform the city centre with a 3,600-capacity arena, 82,000 sq ft of commercial space, 285 homes, a 138-bedroom 3-star hotel, and a 701-space multi-storey car park to support existing demand and new amenities alike. The announcement of the Etruscan Square development, which is already out for pre-planning consultation, was one of several levelling up initiatives announced by the leader of Stoke-on-Trent City Council at global real estate conference MIPIM. As part of the overall announcement, the procurement strategy for the scheme was revealed by council leader Abi Brown, who spoke to developers at MIPIM about how 7.12 acres of city centre land is shovel-ready, and how Meigh Street Car Park is already being cleared to make way for new development. Jonathan Parker, head of construction at Pagabo, said: “We’re incredibly pleased to be working with Stoke-on-Trent City Council on the procurement of such an exciting development, which will bring huge transformation and opportunity to the city. “The government’s levelling up plans and funding have been widely welcomed, and we’re very pleased to see Stoke-on-Trent City Council has been so quick to put that funding towards schemes that will benefit the wider city. Being able to support schemes like this with simple, yet efficient and compliant procurement processes is something that we’re really proud of and that allows us to help turn these plans into a reality.” The procurement strategy reveals the council’s commitment to the comprehensive delivery of the Etruscan Square masterplan, outlining the use of Pagabo’s Developer-Led Framework to ensure the successful delivery of high-quality, mixed-use development. Meanwhile, the Etruscan Square multi-storey car park will be delivered via a stand-alone two stage design and build contract between the council and a main contractor, which will be procured through Pagabo’s Major Works Framework. Councillor Abi Brown, leader of Stoke-on-Trent City Council, said: “Our Levelling Up projects already have huge momentum behind them and significant, tangible progress is being made to deliver them. We’re confident that we have the right opportunities, and the right mix of developments that can make the biggest difference to our city and are attractive schemes for development. “We’re backed by the biggest allocation in Levelling Up funding for a specific city in the country, we’ve tested out our proposals to major national investors in London, and now we’re telling global brands, major UK-based international companies and key national agencies what we are delivering in Stoke-on-Trent and how they can be a part of our success story.” The council has stated that the £20 million of levelling up funding for the development will be defrayed to de-risk and support the early delivery of the multi-storey car park, infrastructure and first phase residential proposals, which will act as the catalyst for the wider masterplan. Planning approval for the development is expected to be granted in the summer, shortly followed by the tender process to appoint the key parties through Pagabo’s frameworks to deliver the transformative scheme. For more information about Pagabo and its frameworks, please visit https://www.pagabo.co.uk/ 

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LEVELLING UP WHITEPAPER: A WELCOME SIGHT – BUT IT MUST DELIVER

THE government’s long-awaited levelling up whitepaper has been unveiled in full at long last. The document outlines the government’s commitments to rebalancing the UK’s services and economies, which is segmented into 12 key mission statements. Gerard Toplass, executive chairman of The 55 Group, which heads a collective of businesses operating within the construction sector – including national framework provider Pagabo, along with risk, compliance and contract management software company Sypro, social value specialists Loop, and digital-first training platform Tequ – has a positive outlook on the whitepaper. He said: “The levelling up whitepaper has been long-awaited by us all, and it’s great to see it has finally been published in full. While generally speaking, the 12 missions outlined by the government cover pretty much every aspect of daily life, we’re especially pleased to see a number of aims that align with our values. “Our businesses operate nationally but are headquartered in central Hull, which is a city that understands the value that comes from investment – something that we have supported by investing in the transformation of 55 Whitefriargate to bring it back into use. “We are really encouraged by the approach to devolved administrations, decentralising the power from Whitehall and putting it in the hands of people in the areas it is needed. It’s really pleasing that our region is one of the first areas to be able to open negotiations on this topic and we look forward to seeing how this develops in time.” A number of mission statements within the whitepaper focus on improving infrastructure and huge regeneration projects, which will need to be led by local authorities and public sector bodies. Jason Stapley, managing director of national framework provider Pagabo, believes that construction professionals and their expertise will be the key in taking these schemes beyond promises and into reality. He said: “The whitepaper puts great emphasis on restoring local pride, detailing how the government will support 20 towns and city centres with the undertaking of ambitious regeneration projects. It’s a proven fact that positive environments and delivering the infrastructure communities need will elevate an area or region in terms of jobs, productivity and economic boost. “Such large-scale ambition for regeneration is met with the detail of dozens of local authorities set to be supported by the High Streets Task Force to transform town centres. For built environment specialists, our support of public sector bodies for the delivery of such schemes will be key – and ensuring the gold standard of procurement will make sure that true value can be delivered to communities in a way that creates maximum positive impact, while streamlining processes and budgets. “Equally, there is a focus on levelling up infrastructure and transport connections. With net zero carbon targets also set in place by government, it is these large-scale projects that provide huge opportunity for decarbonisation, along with an approach to refurbishment and retrofit to make sure existing building stock also minimises impact on our environment. “Our frameworks are placed to support with all of these aims, with the ability to track all-important KPIs around a scheme as required, such as social return on investment, carbon reduction and local impact. We are set to go live with our civils and infrastructure framework in the coming weeks, which has been designed with these kinds of schemes in mind – so we look forward to working with clients on their projects that will work towards the levelling up agenda.” Social value is a hot topic within the industry, and one that will extend into every reach of life. One of The 55 Group’s businesses is social value calculation specialist, Loop. With several of the mission statements outlined by the government focussing on social-led topics, making sure that organisations are able to identify the actual positive impact of their work on communities will become a big operation. Angus Townsend, group social value lead, said: “Some of the missions outlined within the whitepaper may appear to some as ‘softer elements’, such as improving life expectancy. However, these elements are all interlinked and very much tied to social value and the types of outcomes we help our clients demonstrate from their operations. “It’s likely that generating social value and delivering the levelling up agenda will become synonymous with each other – but the responsibility on doing both will be on all of us. It will be important to make sure we can examine the impact of everything we do and how that plays into the core mission statements from the whitepaper. As ‘the social value people’, we are primed and ready to work with our clients to help demonstrate both quantitative and qualitative evidence to show how they are helping to work towards these outcomes.” Gerard concluded: “There has been a mixed reaction to the whitepaper so far, but we are hopeful that it will mark a moment where direction changes towards making actionable change to rebalance the country. The key will be ensuring it delivers what it promises – and it will be up to us all to keep momentum and hold leadership accountable to making process. “Of course, a lot of our operations are within the construction industry so there are ample ways our work will be able to support the aims around regeneration and infrastructure. However, our work stretches far beyond this, working on key areas including social return on investment and seeking to modernise skills and training to make it fit for the modern world. “Seeing a focus on research and development and improving education standards is hopeful – but will largely rely on adequate funding. Part of levelling up is putting the power into the hands that need it, so making sure that we are working towards practises fit for the future will be a huge part of the journey. For example, in the construction sector there is an ongoing shortage of skills that training courses are simply not fit for purpose in tackling due to relevance, complexity or overall length.

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THE PAGABO AWARDS 2022: WINNERS ANNOUNCED

NATIONAL framework provider Pagabo has announced the winners of its annual celebration of industry excellence ahead of the Pagabo Awards 2022. Being hosted at Pagabo’s headquarters in Hull city centre, the second iteration of the awards ceremony will take place in-person with many of the firm’s ecosystem partners in attendance. With twelve winners set to celebrate on the night, companies that will take home silverware include VINCI, Willmott Dixon and Faithful + Gould for their contributions to major UK development projects, as well as local projects importantly supporting local people, economies and environments. Jason Stapley, managing director at Pagabo, said: “The whole premise of the Pagabo Awards is to celebrate and recognise the projects being procured through our frameworks and carried out by our ecosystem. “There is such a wealth of amazing work being carried out across the UK through our range of frameworks it makes for a very difficult judging process. Thankfully our team of experts have an eagle eye for spotting businesses going above and beyond ordinary expectations.” While some of the projects are categorised by financial value, such as ‘Best Project Delivered Under £5m’, the awards also recognise the wider responsibility of UK industry through awards including ‘Mental Health Ambassador Award’ and ‘Best Project Delivering Social Value’. A number of projects for each of the ten categories were nominated by internal teams at Pagabo, with the overall winners being selected by the experienced senior management team. Jason continued: “It’s going to be fantastic celebrating the industry success stories that we have helped play a role in making happen through our procurement support – and to be able to do so in person. Ultimately, we help connect the most suitable businesses to each public sector project and this is testament to the internal standards that we are seeing challenged and consequently bettered in all areas of the private sector.” The full list of award winners includes: Mental Health Ambassador Award – Rob Hall, Morgan Sindall Construction Best DPS Small Works Project Under £1m – ME Construction, The Tabernacle Community Centre Best Project Delivered Under £5m – Lindum, The National Centre for Craft & Design Best Project Delivered Between £5m and £15m – R G Carter, Swallowtail Place Best Project Delivered Above £15m – VINCI, Festival Gardens Best Consultancy Project – Edge, Sherwood Forest Hospitals NHS Foundation Trust Best Framework Collaboration Project – Faithful + Gould, Sir Robert McAlpine and Manchester City Council, Co-op Academy Belle Vue Best Goods Project – Jigsaw24, Windsor Academy Trust Best Project Delivering Sustainability Outcomes – Willmott Dixon, Oaklands College Phase 2 Best Project Delivering Social Value – Overbury, Marches Centre of Excellence in Health and Social Care

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689-HOME DEVELOPMENT NAMED AS FIRST THROUGH NEW PAGABO FRAMEWORK

A SIGNIFICANT housing project has been announced as the first large-scale project procured through national framework provider Pagabo’s Developer Led Framework. Southwark Council has selected Linkcity as developer for its Tustin Estate scheme, which will feature nearly 700 new homes. This includes 200 replacement council homes, around 50 shared equity properties, around 220 additional council homes including keyworker homes, and around 220 homes for sale. A Pre-Construction Services Agreement is set to be signed to kick off the process. The project also includes a central park, several refurbishments of existing council homes and at least 1,800 sqm of commercial floorspace. Linkcity, part of the Bouygues Construction group, will work with the authority over the coming months with a view to signing a full development agreement in summer 2022 with Bouygues UK as the main contractor for the scheme. Construction will begin late 2022 and is planned to complete in summer 2028. Pagabo’s £47bn Developer Led Framework was the first framework of its kind when it launched to the market in December 2020, with 29 companies appointed across nine lots to deliver projects across a huge variety of development sectors. Jonathan Parker, head of construction at Pagabo, said: “I am thrilled to have been involved with the procurement of a developer for the Tustin Estate low rise redevelopment programme, which will provide much needed improvement and expansion of Southwark Council’s existing social housing provision, as well as upgrading the facilities for people in the area. “The Developer Led Framework was launched as a unique market offering to help procure significant projects that make a huge social difference, and Tustin Estate is exactly that. Having been heavily involved from the outset, we’re really excited to see this project come to fruition over the coming years.” As part of the framework and procurement process, Pagabo assisted with the procurement advice, development’s business case, early engagement, expression of interest, formulating the invitation to tender, quality scoring and tender moderation, tender summary report, and notification letters. Cllr Stephanie Cryan, Cabinet Member for Council Homes and Homelessness, said: “We are delighted to welcome Linkcity to the Tustin Estate and look forward to working with them and our residents to build quality new council homes. Southwark has one of the most ambitious council house building programmes in the country and the work on Tustin Estate will not only help us reach our aim of providing new housing but also enhance the estate for current residents.” As part of the initial phase of development, Linkcity will create around 200 new homes to rehouse current tenants of the estate. In addition, the developer will deliver 440 homes across two further phases over the next three years, through its construction partner Bouygues UK, with at least half of these designated as affordable housing. Tom Jackson, development director at Linkcity said, “We’re delighted to be working in partnership with Southwark Council and the Tustin Estate residents to deliver the first project on Pagabo’s Developer Led Framework. It’s a great opportunity to provide social and economic value through local employment and education opportunities, as well as new homes for this thriving community.” For more information about Pagabo please visit https://www.pagabo.co.uk/.

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TACKLING CONSTRUCTION’S BIGGEST CRISIS: A WELLBEING PARTNERSHIP FOR THE FUTURE

THERE IS no secret that as an industry we need to do more to look after our employees. The sector does go the distance when caring for physical health as this is associated with safety, but as our wider understanding of mental wellbeing grows, we cannot ignore it. National framework provider Pagabo is pushing forward with key wellbeing initiatives, including its ongoing partnership with leading health tech brand Moodbeam. In September, the Office for National Statistics (ONS) published data for 2020, which shows that for every 100,000 construction workers, 30 took their own lives. The figures are horrendous when the rates in the industry are compared to other kinds of jobs. Glasgow Caledonian University professor Billy Hare has also carried out analysis of rates of suicide in different sectors, which found that construction workers are 3.4 times more likely to take their own life. Charley Wainwright of Pagabo said: “The latest ONS stats and the analysis carried out by Professor Billy Hare is striking – especially when we look at the past five years and across other industries. While the rate has remained fairly steady between 2015 and 2020 for other professions, the construction figure has gone up by five percentage points, from 25 in 100,000 in 2015, to 30 in 100,000 in 2020. “This ongoing issue clearly isn’t going away and instead is becoming even more prevalent, which is why as an industry we need to find new ways to manage this collective issue. We have been working in partnership with health tech brand Moodbeam to test its unique solution across the industry and have concluded a trial across 13 construction businesses. “Mental wellbeing is a complicated issue. Much like a hard hat will not stop you from cutting your hand, there needs to be a network of safety nets and personal protective equipment (PPE) to help protect workers – and Moodbeam can be seen as PPE for mental wellbeing.” The trials saw more than 380 volunteers* from 13 businesses – including Kajima Partnerships, Pick Everard, and Faithful+Gould – across the industry using Moodbeam’s wearable wellbeing solution. The wristband featured two buttons – a yellow one for the user to press when feeling good, and a blue one for when they were feeling not so good. Organisations were able to visualise this data and see how their teams and individuals were feeling, with a view to being able to identify where changes could be made, or additional support provided to improve more positive wellbeing at work. Feedback from volunteers following the three-month trial has shown that more than half of the participants believe Moodbeam’s initiative should be introduced across the industry. The trials have concluded at a time that Moodbeam has adapted its service offering post-pandemic, launching a more accessible and discrete option of a direct-entry mobile app. The new app features yellow and blue buttons to mirror the original wristband hardware used in the trials, with the revamped dashboard giving organisations even more insight into how their people are feeling across teams, departments and locations. One of the companies that took part in the trials was built environment developer Kajima Partnerships, which had 20 volunteers take part. Talking about their experience in the trials, project director Richard Coe said: “Looking after our staff is something at the heart of our business. However, as the pandemic started to take hold, we were really concerned about staff mental health and wellbeing as they had to start working from home and to juggle personal and professional lives and stresses against the backdrop of Covid-19. “The concept and simplicity of Moodbeam really appealed to us, along with the ability to stay in touch with how staff were feeling – and we found the trials really illuminating. We had volunteers sitting across several departments, so it was interesting to see how different departments were under different pressures at different times. “Not being in the office, we didn’t have the usual visual clues on how our people were feeling. Moodbeam really helped to alleviate this, and if anyone was consistently pushing blue then we were able to check in, find out why and mobilise solutions. We’re really pleased to see Moodbeam is adapting, how it does things further, and look forward to continuing the use of its new app.” Pagabo and Moodbeam will continue to work in partnership to drive change in the way the construction industry handles employee mental wellbeing. Speaking about the new app and continued partnership with Pagabo, Moodbeam’s co-founder Christina Colmer McHugh said: “The pandemic changed everything when it came to how, where and why we work, and we have adapted our offering in line with that and feedback from users to ensure Moodbeam provides businesses with the best tool possible to add to their approach to staff wellbeing. “Moodbeam is all about gaining a true understanding of situations, taking successes and failures forward as learnings in a manner that brings teams together to create the changes when and where they are needed the most. With the worsening statistics around mental wellbeing in the construction industry, we’re really pleased to hear the feedback from the initial trials and to continue our working relationship with Pagabo to make a difference to those working in the sector.” Simon Toplass, group chief commercial officer at The 55 Group, which is Pagabo’s parent organisation, added: “As the materials shortage and skills gaps continue to worsen, the pressure put onto contractors, developers and consultants will continue to grow as timescales and budgets tighten. The race to the bottom is still unfortunately very much on, and with this comes uncertainty and stress – and this is all against the backdrop of anything someone may be dealing with in their personal life, and uncertainty around what the winter months will bring. “Moodbeam is an effective tool for understanding the pressures on our people – and how they vary across businesses, teams and individual people. Earlier intervention is the key to tackling these wellbeing issues at or

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CONSTRUCTION AND HEALTHCARE: HOW BUILDING ON RELATIONSHIPS IS KEY

DEALING with the pandemic has brought the relationship between the construction and healthcare industries into sharp focus, sparking new and innovative ways of working – and the future is looking bright. That was the key message from national framework provider Pagabo’s latest ‘Building Blocks’ podcast, hosted by executive chairman Gerard Toplass. The construction industry was given a glimpse of how the future could look as a result of the government’s plans for major investment in healthcare over the next decade, thanks to a vastly improved, collaborative and well-integrated supply chain, which evolved during the pandemic. The ways in which the whole industry united and problem-solved on the hoof was nothing short of impressive, adapting rapidly to ever-changing guidance to ensure as much certainty and support for clients as possible. This was a point driven home by podcast guest Stuart McArthur, health sector lead at Sir Robert McAlpine, who was also joined by John Carson, head of capital development and planning at NTW Solutions (a subsidiary of Cumbria, Northumberland Tyne and Wear NHS Foundation Trust), and Stephen Jenkins, director at Turner and Townsend. Throughout the conversation, the group discussed the ramifications of COVID-19, how their various projects were affected, the lessons learned, and how that all feeds into the future – particularly in relation to the benefits of frameworks. The challenges faced The number one priority for any and all businesses – no matter their industry – was the health and safety of staff. This was especially true within healthcare and its associated supply chains to be able to continue to deliver critical work and services. During the initial days of the first lockdown, many construction sites ground to a halt while clarity was provided on what work should continue. But when this clarity was provided from the government, the industry reacted with real agility, flexibility and innovation to find ways to keep schemes going, while introducing the necessary safety measures. Stephen Jenkins recalled the agility seen on construction sites, combining with a centralised and joined-up project management approach leading the way on solving the new problems thrown up each day. This attitude towards evolving practises and procedures in a safe and sensible way is something that was echoed in the pre-construction phase as well and is something that will certainly benefit the wider industry moving to the future. John Carson, whose team was involved in creating the NHS Nightingale Hospital North East also reiterated the personal impact. There had to be a focus on wellbeing and looking after people’s mental health. People have very different tolerance levels, and the pandemic had a detrimental effect on everyone due to the combined uncertainty and personal challenges they were facing. Certainly, one of the biggest changes we have seen in the industry is the impact COVID-19 has had on both designs and costings as clients look to ‘pandemic-proof’ hospitals and other schemes, as well as considering how more remote working of staff can impact capital costs. Knitting together relationships and futureproofing through frameworks The real power of frameworks comes from the long-term relationships that can be built, which are over time continually improved to form some of the strongest working collaborations in the market. This is something particularly pertinent in the healthcare sector, where there are hugely complex clients. With the NHS and its entities there are multi-stakeholder environments that bring together clinical and technical expertise, and there are very rigorous and complex approvals processes to navigate too. Clients and the frameworks that projects are procured through have all evolved over time. All have evolved to put more focus on social value, wanting to demonstrate the wider benefits from schemes – particularly large-scale healthcare projects – in the wider society. They often provide the best value to clients, but it is important to remember that best value is about more than just costs. The benefit of frameworks is the overarching platform, broader objectives and a longer-term timescale they have, which allow behaviours to be built over time and focus to be put on values and outcomes. This bigger picture of best value brings together strands – such as technology and carbon – that have previously been looked at in silos until very recently, when they are inherently connected. The key to unlock all of this is digital and data. For example, the right digital construction techniques and toolkits will enable better and more adoption of modern methods of construction (MMC), along with the parallel assessment of carbon impact. The Construction Playbook – which was first published almost a year ago and has provided the whole industry with direction on a number of core best practice principles – focuses heavily on MMC and digital adoption. These methods will combine with ongoing learnings from the supply chain, such as the real value in repetitive design. For example, once a treatment room or seclusion suite has been designed, the knowledge is there and can be repeated – and through MMC methods like modular construction can be built much more quickly. Together, the construction and healthcare sectors continue to innovate and work together to tackle combined issues – and create a better future for everyone, knitted together by a data-driven approach. You can listen to the most recent episode of Pagabo’s ‘Building Blocks’ podcast on Anchor and YouTube, and for more information please visit https://www.pagabo.co.uk/. 

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40% OF GLOBAL EMISSIONS COME FROM CONSTRUCTION: INDUSTRY LEADERS DISCUSS VISION FOR CHANGE

Hopes are high that the 2021 United Nations Climate Change Conference – COP26 – will help to bring about significant change for the future of our planet. The construction industry is increasingly aware of the important role it must play in tackling the crisis – but how can it foster real results? National framework provider Pagabo’s latest ‘Building Blocks’ podcast, hosted by executive chairman Gerard Toplass, and featuring Julia Barrett, chief sustainability officer at national contractor Willmott Dixon and Jose Hernandez, director of sustainability at multi-disciplinary consultancy Pick Everard, explored the issues.  Gerard said: “The Construction Playbook and Build Back Better initiatives rolled out by the UK Government have already placed sustainability, net zero emissions and a change in best practice at the forefront of work in the built environment. Now it is hoped the crucial COP26 summit in Glasgow will strengthen global action, provide a strategic vision and allocate sufficient resources for solutions to tackle the issues we face.  “There has been a sea change in the world’s view of the climate crisis, influenced by a number of factors such as high-profile campaigning, media reporting, increased awareness among young people, recent weather extremes and our post-pandemic recovery. It feels very much like this is something that people are taking more seriously now during their daily lives and are calling for real action from our leaders.” Awareness of environmental issues is finally increasing  “While many businesses have spent the best part of a decade looking at sustainability in terms of their own activity, reducing carbon emissions and maximising recycling for example, we now recognise on a wider scale that more must be done as a united front. The general awareness is now much greater; we need only look to the likes of the UN’s Inter-governmental Panel on Climate Change declaring a ‘code red for humanity’ and the Environment Agency warning on natural disaster deaths that will happen here and elsewhere to see that. “We need new strategies to build on what we have already achieved, taking into account Scope 3 emissions; this may consider employee travel and commuting as well as those emissions associated with the processing of raw materials and contracted solid waste disposal among other things. “As an industry, we have a responsibility to think about our approach both in terms of materials and the impact they have on emissions during production, otherwise referred to as embodied carbon. For example, concrete production represents around eight per cent of the world’s carbon dioxide (CO2) emissions.” Jose added: “It is concerning that reports have shown that last year global emissions may have reduced by six per cent but the forecast for this year is an increase of four per cent. Moreover, the entire building and construction industry must understand its role when considering it is responsible for roughly 40 per cent of the world’s carbon emissions. It is critical that we use all this information as an opportunity to decouple absolute and relative carbon emissions from economic growth.” Covid-19 took our choices away and forced us to change Julia said: “One of the key impacts of the pandemic is how it has actually advanced the environmental agenda, not least because of the way the construction industry adapted but also because of the dramatic decrease in people travelling. “Businesses realised they could save time, expense and increase efficiency through online meetings and virtual working. We all recognise the importance of in-person meetings for relationship building but the new hybrid approach to working has been a real positive to come from the last 18 months.” Modern construction methods are key As well as delivering great buildings, the industry has a responsibility to ensure they perform at the best level through their operation lifecycle and with minimised embodied carbon. By the time a new building is in use, between 30 and 70 per cent of its lifetime emissions are accounted for. Julia added: “In practice, this means engaging clients early on in the brief to ensure that sustainability and efficiencies are embedded rather than an ‘add on’. Understanding that addressing environmental impact early on, despite some larger upfront costs, will also have a positive economic outcome in the long-term is vital. This is a shift change in some cases but will play a hugely important role in supporting the climate change agenda. “It’s also really important that supply chain SMEs must know what they are spending on fuel and energy because of the impact on their carbon emissions. According to the CBI, only 11 per cent of SMEs know what their carbon emissions are, which is a massive opportunity to reduce fuel costs thereby increasing profits while protecting the planet.” The benefits of frameworks Gerard continued: “The key elements in a framework are the references to whole life carbon. The impact doesn’t stop once the building has been completed and starts being used – and this is vital when it comes to climate change and sustainability. “Frameworks provide a consistent structure and scope, giving firms an opportunity for growth and alignment. It levels the playing field in a collaborative and positive way to drive up standards, creating a ‘gold standard’. The Construction Playbook has been a driver for change within the industry, but wider adoption particularly among the public sector in terms of sustainability requirements is key.” Thoughts for the future “COP26 is now underway and while we have started to see the conversation changing, there is still much to do. Each country pledged to sign up with its nationally declared contributions to reducing emissions to limit a global temperature rise but it is not yet clear what that means. It’s time to stop talking and take action. “Innovation, particularly within the construction sector, is widespread so we have an excellent opportunity to embrace sustainability and climate change as key drivers for what we do next. We collectively need to make changes now, embrace new technologies, ways of working and thinking as we make strides towards our ambitious but vital carbon targets.” Listen

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DELIVERING RADICAL TRANSFORMATION AND RAISING STANDARDS USING THE CONSTRUCTION PLAYBOOK

SINCE its publication in late 2020, the Construction Playbook has been a huge focus for change across the industry. Through effective use, the industry will be able to build back better and drive truly transformative change through a sector-wide collaborative effort. National framework provider Pagabo brought together a panel of experts, to examine some of the radical changes the Playbook principles will drive forwards, including the UK’s levelling up agenda, taking a balanced outlook on cost versus value, and the all-important topic of future skills and training within the industry. Pagabo’s executive chairman Gerard Toplass and non-executive chairman Lord Bob Kerslake were joined by Dr Nicola Thompson, group compliance and performance director at multi-disciplinary consultancy Pick Everard, and Rob Byrnes, head of frameworks at Vinci Construction. Costs versus value – a balanced approach There is a shared consensus that there is still a lot of education to be done with clients across the industry on the importance of examining whole life cost rather than just capital cost for any scheme. In a post-pandemic landscape in which most clients are very occupied by cost and budget requirements, it has never been more important to work closely with clients on this matter. Organisations across the industry are working hard with clients on this, assisting clients with their understanding and requirement assessment to help them ensure tenders contain a balanced mix of cost and value. During the discussion, all speakers agreed that recent steps from the government – while slower than we may all perhaps like to see – are moving in the right direction, with the changes to social value assessment for central government being a prime example of this. Lord Kerslake brought a unique perspective to this social value discussion, having been working within the government at a time when there was a huge focus on cost following the financial crash. This period of time saw the additional elements that we now focus on in social value – such as training and skills – taken out of the equation in procurement. The Social Value Act (2012) and the more recent changes to assessment for central government are reversing those earlier changes and taking them further than ever before. We are however facing a unique set of challenges, building social value back into the built environment with a greater focus on the local and personal impact on communities at a time when overall cost will be incredibly important to clients. A blended approach to social value measurement is needed, particularly as there are areas of the industry that are only just beginning to grasp social value. Some clients are still looking for monetary figures, while others are looking beyond that to the ‘real life’ impact – so it will be important to examine how both sides of this can be evaluated, to educate clients on the importance of both and to demystify some of the language around social value practices. Levelling up and transformational change will attract the workforce of tomorrow The core issue around levelling up is about rebalancing the UK economy, not putting the north and south against each other. Post-pandemic this is more important than ever, and elements of the Construction Playbook will play into this critical agenda. Transparent pipelines will have an important role in the all-important investment required to level up the country. The Playbook does give signposts on commercial pipelines, which set us up to commit to many of the other principles outlined. Visibility of the pipeline of work allows for confident investment in the various things such as skills and digital tools to improve productivity and processes, and to drive innovation within the market – all things that will work towards a brighter future for the whole industry and to tackling the current skills and labour shortage we are facing. 40,000 young people enter into further education courses related to our industry, yet only 25 per cent of them go into industry jobs per year. There is a clear problem with intake into the sector that we must tackle. Every walk of our life is impacted by built environment professionals, so we have to ensure our sector is adapting to attract the best workforce possible to continue creating the excellent buildings, facilities and environments we all use and enjoy every day.  The people entering into the industry now will be the ones running it in the future, meaning we need to adapt the way we train our workforce and make sure it meets their expectations. We also need to work on retaining people even if they want to move into different types of jobs, helping them to move around within the industry rather than exiting it.  There is a challenge to be faced in balancing more traditional courses like architecture with new skills and ways of learning without cutting any corners.   As an industry, we focus on talking about roles like engineers when we are talking about what the sector has to offer career-wise – but we possess so much more scope than that and if we are to close the skills gap, we have to showcase that range and potential.  Ultimately, the Playbook will be driving us to create a more robust industry that is data-driven, fosters real innovation and makes better use of modern methods of construction.  The industry has so far been painfully slow to innovate, with Lord Kerslake noting that he was involved in a working group on MMC years ago, yet the industry is still only on the cusp of beginning to use these methods.  An increased move towards these new methods and processes lends itself to a different attitude towards training – focusing on a portfolio of skills that are shorter than traditional routes, but ultimately leave an individual with a wider range of skills to use across the industry. Plus, as innovation takes off, we don’t know what other new job roles and skills we will need, so this requires an ongoing adjustment approach – the industry must provide

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Works complete on new £2.4m urgent treatment centre at Lincolnshire hospital

Construction works to build a new Urgent Treatment Centre at a Lincolnshire hospital – an emergency-funded project which was fast-tracked to help ease COVID-19 pressure – has now been completed by Midlands-based contractor G F Tomlinson. The £2.4m project involved the construction of a single storey extension at Lincoln County Hospital, expanding the facility’s existing accident and emergency department, to create an urgent treatment centre, which also includes a new entrance into the accident and emergency department. Secured through Pagabo’s National Framework for Medium Works, which covers schemes between the value of £1m-£5m in the Midlands – the project was completed over a period of 24 weeks following planning approval, with the official handover taking place at the end of April. United Lincolnshire Hospitals NHS Trust submitted plans to City of Lincoln Council last year, after receiving a £7million national funding boost from the Department of Health and Social Care, which is part of a £150million capital funding programme to expand and upgrade 25 A&Es across the UK, to reduce overcrowding and improve infection prevention control in the wake of the COVID-19 pandemic. The hospital remained operational while the Urgent Treatment Centre was being built and through further phased construction work which includes additional spaces and facilities, it is now able to increase its capacity and services. Further phased works across the department include; a bigger resus area with twice as many bays for the emergency patients, a new paediatrics area with its own dedicated waiting room, and treatment cubicles and a sensory area for the youngest patients and their families. Additional treatment rooms for mental health patients, and an ambulance drop-off point and new bays were also created outside the front of the department with entrances directly into the resus and major areas. The extra clinical space will ensure that the emergency department will be able to accept patients from ambulance crews with improved speed and safety. Given the urgent need for such a scheme, G F Tomlinson fast-tracked the project, carrying out the works seven days a week with extended hours to ensure completion was delivered on time. Under a variation of the contract, G F Tomlinson also undertook £1m infrastructure works at the hospital, for a new Specialist Respiratory Unit. The Derby-headquartered contractor provided value engineering and design services, which were also fast-tracked to assist with minimising timings and costs. Chris Flint, director at G F Tomlinson, said: “This was a vital project completed under Pagabo’s National Framework for Medium Works, to provide much-needed additional space at Lincoln County Hospital, in order to cope with the influx of patients requiring treatment due to the COVID-19 pandemic. “Ensuring that we worked as quickly, efficiently and safely as possible on site was our number one priority, given the challenges of working at an extremely busy hospital that remained fully operational whilst building works took place. We are delighted to have delivered this project within a very short space of time, to improve the services and capacity the hospital can offer patients.” Emma Hesbrook, regional relationship manager for the Midlands at Pagabo, said:“Due to the importance of the scheme, the Trust required a quick procurement route that also offered them full compliance. By procuring through our Medium Works Framework, they were able to appoint G F Tomlinson within days of making initial contact with Pagabo, which was hugely beneficial for them.  “I’d like to say a massive well done to the whole delivery team involved who have gone above and beyond to ensure that the project was delivered on time.” United Lincolnshire Hospitals NHS Trust’s director of finance and digital, Paul Matthew, said: “These developments will help us to see and treat our patients more quickly and ensure that everyone is getting the level of care that they require. A massive thank you to G F Tomlinson who have completed this first phase on schedule, despite all of the challenges of a global pandemic. “Work will now begin on the next phases to make sure the department is not only fit for today, but also for the future.”

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PAGABO AND SYPRO GAIN ISO 9001 AND ISO 27001 CERTIFICATION

FOLLOWING an assessment process that has taken just over 12 months, Hull-based companies Pagabo and Sypro have announced that the two organisations have successfully become ISO 9001 and ISO 27001 certified. ISO 9001 is the internationally recognised Quality Management System (QMS) standard that can be accredited to any size organisation. Designed to be a powerful business improvement tool, this certification allows businesses to continually improve, streamline operations and reduce costs. Similarly, ISO 27001 is the specification for an information security management system (ISMS). Its aim is to provide a framework of standards for how a modern organisation should manage its information and data. Risk management is a key component of this accreditation, ensuring that an organisation understand where their strengths and weaknesses lie. Pagabo and Sypro’s services are closely related, with interconnecting teams providing services within the built environment. Simon Toplass, chief executive at Pagabo, which is a national framework provider working primarily within the construction sector, said: “ISO accreditations are a trusted symbol of quality and are woven into our everyday life – from credit card numbers to road signs. We spend a great deal of time and energy on our processes to ensure we remain wholly compliant to the processes required for our business function and provide our clients with the excellent expertise they know us for. “Gaining these accreditations was the next step in demonstrating the commitment to quality that our current and potential customers and staff deserve. The certification process has been just over 12 months and has helped us to further improve our service offering – even in those areas we felt our delivery was already solid.” Simon Hunt, chief executive at Sypro, which is a software solutions company providing compliance, project and contract management tools, said: “We’re of course really pleased to have gained these certifications to further cement our credibility both to customers and the sector as a whole. Both of our companies – especially Sypro – are deeply rooted in software and technology to provide our clients with the excellent services and solutions to help them do their jobs better. “This of course means that data protection and privacy need to be rooted at the heart of our organisations and having a clear set of information security management procedures in place will keep all contacts and information safe. Knowing that we now have additional certifications to cement our compliance with top-quality business standards will further increase the level of trust our customers can have in us as service providers – and create pride within our teams for this achievement too.” For more information, please visit https://www.pagabo.co.uk/ or https://www.sypro.co.uk/

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