training

Dulux Academy Provides Outstanding Training

The Dulux Academy has been officially recognised as an outstanding provider of training by becoming a CiTB Approved Training Organisation (CiTB ATO). The endorsement is a result of the exceptional training provided by the Dulux Academy where courses designed to help decorators upskill, build their business and hone their design

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BBA appoints new Head of Marketing

Wendy Ajuwon has been appointed Head of Marketing at the British Board of Agrément, the UK’s leading building products certification organisation. Wendy, a CIM Chartered Marketer, joined the BBA earlier this year, bringing with her more than 15 years of experience spanning all aspects of media production, public relations, advertising,

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DTL Welcomes Training Specialist to Its Team

Leading utilities and construction training specialist Develop Training Limited (DTL) has welcomed a business development specialist with extensive experience in apprenticeships and further education onto its team. Appointed as Business Development Manager based at DTL’s Derby training centre, one of seven that the company operates across England, Scotland and Northern

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Outstanding Yorkshire Housing apprentices in awards shortlist

Muhammad Uddin and Isobel Moorhouse, two Yorkshire Housing apprentices, have fought off stiff competition to make the final shortlist for Yorkshire and Humber regional apprenticeship awards 2018. Both apprentices made the shortlist, which showcases the diverse range of sectors engaged with apprenticeships and celebrates outstanding apprentices, such as Muhammad and

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COSAC BECOMES FIRST TO OFFER ONLINE CSCS TRAINING

For the first time, UK construction workers seeking to obtain the Construction Skills Certification Scheme (CSCS) Labourer card will now be able to complete a course online. Operated by COSAC, the work-focussed training academy based in Runcorn, Safe2Site is the first online course approved by CSCS as a route to

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Featuring J&D Pierce: Interview with Angus Cormie, Chief Engineer

“In this day and age, programme is critical to contractors and businesses,” attests Angus Cormie, Chief Engineer at J&D Pierce, one of the UK’s leading structural steel provider. As a champion designer, supplier and installer of quality steelwork, J&D Pierce offers an end-to-end service that dramatically reduces the supply chain

Read More »

CITB and HBF to Support Housebuilding Sector with Training

Presently it could be argued that a lot of pressure is placed on property developers and local councils to deliver on residential housing schemes, bring about further affordable housing for residents, and do so quickly. Yet, often overlooked when considering the housebuilding arena is the widely reported skill shortages for

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Nominations Encouraged for BESA Awards

BESA has recently announced that it is now looking for nominations with regard to 2 of its management awards, set out to recognise the incredible work being done by many of the building engineering services sector’s present engineers, and future business leaders. The first award, dubbed the Alfred Manly Management

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BCIA Training Partners Announced

Two businesses have been named to work with the BCIA in a bid to support the delivery of its highly-regarded training courses to a broader, far-reaching audience. The companies, British Gas and Sontay, are both members of the BCIA and have been officially appointed as training partner organisations – then

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Latest Issue
Issue 326 : Mar 2025

training

Dulux Academy Provides Outstanding Training

The Dulux Academy has been officially recognised as an outstanding provider of training by becoming a CiTB Approved Training Organisation (CiTB ATO). The endorsement is a result of the exceptional training provided by the Dulux Academy where courses designed to help decorators upskill, build their business and hone their design knowledge are continuously delivered to defined and industry-agreed standards. Now approved courses – which include spray (Introduction, Advanced HVLP, Advanced Airless), craft skills (Gilding, Marbling, Graining) and wallpapering (spanning five courses from Digital Murals and Feature Walls, to Relief Papers) – will carry the coveted CiTB endorsement. This new status will also allow the Dulux Academy to pass on financial benefits to attendees. All attendees, who are registered with the CiTB and meet the general grants scheme eligibility requirements, will be part of the CiTB’s automated grant payments system. Short course grants are also available for all directly employed Pay As You Earn (PAYE) staff and all sub contractors, with between £30 and £70 available per individual. “Becoming a CiTB Approved Training Organisation is a key milestone in our ambition to develop skills across the decorating industry. Setting ourselves up provides instant benefit for our customers who are CiTB contributors and confirms our reputation for delivering quality training meeting the needs of the construction industry,” said Vickie Mather, Dulux Academy Manager. When enrolling on a course via www.duluxacademy.co.uk simply register your CITB registration number and the names of who you wish to claim for and Dulux Academy will manage the reimbursement. Launched in March 2016, Dulux Academy is the UK’s first dedicated academy for professionals in the domestic and commercial decoration industry. It offers a range of courses designed to help decorators develop their skills and expertise, putting them in the best position to set themselves apart from their competition and provide peerless – and in demand – services to their customers. To date, more than 4,500 individuals have trained with the Dulux Academy across their numerous UK locations.  

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BBA appoints new Head of Marketing

Wendy Ajuwon has been appointed Head of Marketing at the British Board of Agrément, the UK’s leading building products certification organisation. Wendy, a CIM Chartered Marketer, joined the BBA earlier this year, bringing with her more than 15 years of experience spanning all aspects of media production, public relations, advertising, customer experience and marketing gained around the globe working for – and with – a broad range of organisations including the BBC, Subaru Motors and Samsung. She holds a Masters degree in Media Production from the University of Central England and a BA (Hons) from the University of Wolverhampton “Working at the BBA gives me the opportunity to help shape the marketing direction of a pedigreed organisation that provides expert service in Product Approval and Certification, Audit and Inspection and Testing to construction product manufacturers. It is a role I inhabit with pride,” said Wendy. “In addition to this, helping to promote the core values of courage, integrity, quality, loyalty, collaboration, passion and accountability that the BBA embodies and strives to provide to construction product manufacturers, trade associations, specifiers, contractors, the government and the public at large, gives me a sense of purpose and achievement. These lofty ideals and realistic execution displayed by staff and management as they continually push bounds to create excellence in the industry and for the public interest, has made this an ideal place for me,” she added. The British Board of Agrément was formed in 1966 and offers installer approval and certification and test services to manufacturers of construction products and systems. It is also the UK’s leading authority on the assessment of insulation products and installation techniques. BBA Certification is universally recognised as a mark of quality, safety and reliability that a product is fit-for-purpose.

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DTL Welcomes Training Specialist to Its Team

Leading utilities and construction training specialist Develop Training Limited (DTL) has welcomed a business development specialist with extensive experience in apprenticeships and further education onto its team. Appointed as Business Development Manager based at DTL’s Derby training centre, one of seven that the company operates across England, Scotland and Northern Ireland, is James Evans from Leicester. In his new role, James will be responsible for managing key accounts, including major utility and construction companies, performing skills analysis, matching DTL’s training courses to customer needs, promoting apprenticeships and offering bespoke courses. “I am excited to be joining DTL and eager to make an impact straight away, giving my accounts a thorough analysis of their training needs. I’m looking forward to learning new skills and sectors at the same time as being able to bring both DTL and the companies we work with my knowledge of training and apprenticeships,” commented James on his new appointment. Before joining DTL, James spent nine years as business development manager at an FE college where he was responsible for the quality and delivery of various sectors, managing a team of assessors as well as marketing apprenticeships across a range of sectors. Prior to that, he was an trainer assessor with a private training provider. Married with three children, James coached his son’s junior football club and is a Leicester fan. He also enjoys running and outdoor activities with his family. DTL is the UK’s leading accredited provider of compliance, technical, and safety training, supporting thousands of firms with their needs. Clients include some of the UK’s largest and best-known organisations from the utilities and construction to the defence, healthcare, facilities management and telecommunications sectors. Training programmes cover water and environmental, gas and energy, safety, electrical and mechanical, apprenticeships and management development delivered at DTL’s seven dedicated training centres in Linlithgow near Edinburgh, Romford, York, Derby, Bolton, Swindon and Lisburn near Belfast, or onsite at clients’ premises. DTL also provides bespoke and consultancy services, tailoring training programmes and initiatives to the requirements of individual clients.

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Employing Workers with Temporary Right to Work: Beware Immigration Compliance Risks!

If you have workers on the books with temporary visas or restricted rights to work in the UK, your business is exposed to additional immigration compliance risks, as immigration solicitor Anne Morris explains. To comply with your duties to prevent illegal working, every employee should be onboarded in line with Home Office requirements to ‘Obtain, Check and Record’ appropriate Right to Work documents. This means checking and keeping copies of original, acceptable documents before someone starts working for you and – something which many employers are not always fully aware of – carrying out repeat checks if a person has a time limit on their work permission. If you’re found to be in breach of these duties, you could be liable for a hefty civil penalty of up to £20,000 per illegal worker, and could potentially face criminal prosecution. Ensuring compliance across a sizeable workforce and multiple sites is challenging in itself, but when your employees hold varying immigration status, requiring document checks to be run at different intervals – the risk to your business multiplies. But the legislation is clear – you must at any one time be able to accurately confirm the working status of every employee in your organisation. Your duties when employing immigration-restricted workers The Home Office sets out two definitive lists of ‘acceptable’ documents that individuals are to present to employers to prove their right to work in the UK. An individual’s immigration status determines which list they need to refer to and which documentation they must present to you to verify they have the relevant permission to carry out the work on offer. List A applies to those with permanent right to work, such as UK nationals or those with Indefinite Leave to Remain. Production of a valid, original List A document is sufficient to establish you as an employer have met your duty for checking an employee’s right to work for the duration of their employment with you. No further right to work checks will be needed for this employee.   Employees with limited leave to remain or enter the UK, restricting the duration or type of activity permitted, are required to produce items from List B to evidence their identity and their employment authorisation. You will need to conduct compliance checks at least every 12 months on employees relying on List B documentation. The potential for List B employees’ working status to change during the course of employment creates an area of risk for employers, requiring close and careful management. A follow-up right to work check should result in one of the following: The employee presents items from List B confirming continued, limited right to work: the 12-month cycle starts again. Where an individual’s leave expires during the period of 12 months after the last check, you should carry out a check at the point of expiry to verify their continued right to work. If further List B documentation is provided, a repeat check will be required at 12 months. If you are presented with a List A document, you have met your duty for the duration of the person’s employment with you and you are no longer required to carry out annual checks on that employee. Employer Checking Service If an employee presents documents from ‘List B Group 2’, or the individual is unable to present any acceptable document from List 2 – because the individual is awaiting an application decision by the Home Office – contact the Employer Checking Service to receive a Positive Verification Notice from the Home Office, confirming the continued eligibility of the individual to work for the duration that their application is outstanding and until their visa is approved. Loss of right to work If you establish that an employee no longer has the right to work in the UK and you continue to employ that person, you become liable for a civil penalty and the criminal offence of knowingly employing an illegal worker. It is best to seek advice as soon as you become aware of an employee’s loss of permission before taking action. Instant dismissal of an employee who no longer has the right to work can in some cases give rise to employment law issues, such as unfair dismissal or discrimination claims, which will require navigation. Managing compliance business risks What can employers do to effectively manage their List B employees, and reduce the risk of non-compliance and threat of civil penalty without onerous drain on resource? Automate your systems The most effective approach to managing List B documents is through an automated solution to prompts for HR teams to check on the progress of employees’ outstanding application. Compliant record keeping Repeat checks on List B personnel should be recorded as per UKVI guidelines and synced with the original record. An effective solution will sync the data into your HR or payroll system immediately. Personnel training Ensuring those in your organisation responsible for recruiting and onboarding understand, follow process. Through training can be effective to ensure Be clear on employees’ duties Ensure your employees are aware of their duty to notify you of any change in their circumstances or working status, and the wider requirements on them to manage their status appropriately.   Anne Morris is an immigration solicitor and Managing Director at UK immigration law firm DavidsonMorris. specialists in all areas of business immigration including right to work compliance, PBS licences and challenging civil penalties.

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Outstanding Yorkshire Housing apprentices in awards shortlist

Muhammad Uddin and Isobel Moorhouse, two Yorkshire Housing apprentices, have fought off stiff competition to make the final shortlist for Yorkshire and Humber regional apprenticeship awards 2018. Both apprentices made the shortlist, which showcases the diverse range of sectors engaged with apprenticeships and celebrates outstanding apprentices, such as Muhammad and Isobel, who go above and beyond to champion apprenticeships. Isobel, from Bradford, joined Yorkshire Housing in 2015 as apprentice surveyor and in May 2018 completed the level three apprenticeship in property maintenance surveying, achieving 100 per cent distinctions for elements of her surveying qualifications and also received the chief executive award. During her apprenticeship Isobel carved a niche for herself as a priceless member of the repairs investment team. She is also a member of the young ambassador network. Fellow awards shortlisted candidate Muhammad Uddin started his Yorkshire Housing apprenticeship straight after leaving school, joining the benefits and advice team. Within 12 months he achieved his level two business admin qualifications and successfully secured a role as customer complaints apprentice, enabling him to do his level three business admin qualification. Last month he was shortlisted in the top 20 Young Leader Inside Housing finalist awards. Muhammad has been instrumental in the rollout of a new complaints system, mentoring new apprentices, running workshops and training staff. As an active apprentice champion he’s spoken at local BME forums, career events, been featured on podcasts, websites and represented on the Young Apprentice Ambassador network. Shortlisted candidate, Isobel Moorhouse said: “I feel very privileged and shocked to have been shortlisted for this award. I’m really pleased as getting to the finals is very exciting and I really look forward to finding out who the winner is!” Kiran Olak, Yorkshire Housing’s senior people development coordinator, said:  “Muhammad and Isobel are a real credit to Yorkshire Housing and have really gone above and beyond to champion apprenticeships. I am very proud that their great work has been recognised and they have been shortlisted for this prestigious award, acting as great ambassadors for apprenticeships.”   We wish them the best of luck at the regional finals on 26 September 2018. You can find out more information on the National Apprenticeship Awards on their website.

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COSAC BECOMES FIRST TO OFFER ONLINE CSCS TRAINING

For the first time, UK construction workers seeking to obtain the Construction Skills Certification Scheme (CSCS) Labourer card will now be able to complete a course online. Operated by COSAC, the work-focussed training academy based in Runcorn, Safe2Site is the first online course approved by CSCS as a route to the Labourer Card. The Labourer card was introduced to help site managers verify that people working in Labouring occupations have achieved the RQF Level 1 (Level 4 in Scotland) Award in Health and Safety in a Construction Environment, or an approved alternative course, such as Safe2Site. In a move that aims to revolutionise the way that construction health and safety courses are delivered, those seeking the CSCS Labourer card will be able to take the Safe2Site course at a place and time that suits them – using a computer or laptop. CSCS cards provide proof that individuals working on construction sites have the required training and qualifications for the type of work they carry out. By ensuring workers hold the appropriate qualifications and training, the CSCS card plays its part in improving standards and safety of UK construction sites. Although not a legislative requirement, most contractors and major house builders require construction workers to hold a valid CSCS card before permitting them on their site. Last year alone, there were approximately 140,000 green Labourer cards issued. Andy Mason, managing director of COSAC, said: “We’re delighted to be able to offer this new, more convenient method of gaining the CSCS Labourer card. “One of the main challenges currently being faced in the construction industry is getting workers qualified to the required standards for their occupation. However, our Safe2Site course allows Labourers to study in short, interactive bursts which maximises knowledge retention and helps them get the necessary skills to obtain the CSCS Labourer card. “In addition, this new initiative will also deliver many benefits for the wider company that the individuals work for, saving both time and money as staff will have less time off-site. “In line with Theresa May’s bid to prioritise house building in the UK, the need for fully trained construction workers has never been more pertinent. We are committed to providing new, innovative and convenient training options to help even more workers get the safety training they need.” Using the power of remote invigilation technology, the online course allows a course supervisor the ability to monitor candidates as they take part in the exam using audio, video and remote screen share tools. CSCS scheme manager, Angeleen Hill, added: “Ensuring the integrity of the examination process is absolutely paramount to CSCS and we work closely with our partners in the industry to tackle fraudulent behaviour “I am pleased to confirm that Safe2Site is the first course to adhere to CSCS’s strict e-assessment policy. COSAC has demonstrated that learners can sit their exam online while being monitored in real-time by TestReach supervisors, who fully maintain the security of the exam process. This is the first time a course has met all the Regulatory Principles contained within CSCS’s e-assessment policy.” COSAC delivers courses in a range of specialities, including one to five-day classroom programmes and online self-study courses for the construction, retail and utilities industries. Find out more about COSAC at www.cosac.co.uk  

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Featuring J&D Pierce: Interview with Angus Cormie, Chief Engineer

“In this day and age, programme is critical to contractors and businesses,” attests Angus Cormie, Chief Engineer at J&D Pierce, one of the UK’s leading structural steel provider. As a champion designer, supplier and installer of quality steelwork, J&D Pierce offers an end-to-end service that dramatically reduces the supply chain and provides clients a competitive edge in terms of both time and cost. As Cormie continues, “With an all-encompassing structural steel service, we eliminate the need for multiple parties, manage interfaces and offer guaranteed excellence, every time, for every client.” Established in 1975, J&D Pierce has retained its family-run approach while diversifying and expanding into areas beyond purely steel fabrication and is now able to provide a comprehensive service from early design right through costing, fabrication and protective treatment to erection. A specialist in design and fabrication, J&D Pierce has continued to develop further capabilities, and can effectively carry a project through from inception to completion. Although subcontracting can be an economical way of procuring specialist works, it can also give rise to various kinds of problems. Within differences of opinion, organisation and interfacing issues, it can present significant delays and programme slippages for main contractors and become a cost burden to which clients simply cannot subscribe. Attending to that concern and delivering an end-to-end service, J&D Pierce offers an alternative, financially risk-free mode of construction, as Cormie makes clear: “Because we don’t sub-contract any services out, we have complete control over a project. Main contractors like to de-risk; if they can hire a single firm to carry out all works they will because it prevents problems of coordinating works on site and allows them to concentrate on their own objectives. We allow them programme certainty; our wide range of skills and expertise more than capable of shouldering an entire contract.” J&D Pierce has established itself as a one-stop-shop in structural steelwork and boasts divisions dedicated not only to design, production, erection, roofing and cladding, but stretching right the way across transport, delivery, crane, and access. It’s with concentrated investment that the company has been able to develop its services and establish manufacture, delivery and erection processes which are each unrivalled in both speed or quality and, combined, provide significant advantages to customers. That broad spectrum of capabilities is only set to widen as the development of new facilities adjacent to J&D Pierce’s existing site gets underway. The 15-acre development beside their existing facilities will host a new steel fabrication process for the manufacture of plate girders. The company is investing millions in state-of-art tooling equipment and technology for this for external sales and with a view to gaining even greater production efficiency. Primarily though, the new facilities will enable the company to take on an even greater proportion of works, as Cormie details further, “There are some specialist products that are used, particularly in high-rise buildings, that we would ordinarily have to outsource from specialist manufacturers. The new facilities will allow us to start manufacturing those ourselves therefore affording us greater control over production, as well as the ability to shorten the lead-in times and enhance the programme we can offer our clients.” Indeed, the company’s development has long been informed by the desire to exceed clients; expectations across the board. Despite widening its catalogue of services, J&D Pierce has only further emphasised quality within their expansion, with state of the art machinery incorporating intelligent software and direct linkage with J&D Pierce’s design system, it is also highly efficient, can identify how best to to minimise wastage and produce a precise replica of the computational drawing on-screen. So esteemed in design is J&D Pierce that it regularly offers both partial and full design, as well as design advice on projects. Whether approached at the stage of conception, integration, value engineering or connection analysis, the company is able to provide critical design solutions via a number of industry standard software operated by experienced engineers. With unrivalled expertise in design at a planning, development and operational level, the company’s manufacture and erection processes are significantly enhanced and J&D Pierce has, on more than one occasion, found itself heading the pack on construction projects. During a recent contract at Bristol Sports Club, the company was tasked to redevelop the West Stand and, as an informed contractor, paved the way for others to follow, as Cormie outlines: “The aim was to tie in work with the existing stand and erect a complicated three-dimensional roof design with a main trusse spanning 108m. We carried out the interface detail and, despite having our own cladding division, worked alongside an external cladding supplier and the precast supplier sourced by the main contractor. “We had a very tight footprint in which to erect the project and immediately envisaged the difficulties that would pose to both ourselves and the cladders. We re-thought the engineers’ methodology of erection (a system of building temporary towers to build the truss on) and suggested that we could, in fact, build the entire truss from the ground and lift it into place with two large cranes. While it took intricate crane movement for final placement, it meant that we had much better safety control because the majority of work was conducting on the ground rather than at height, as well as giving us significant advantage in programme, preventing stoppages and delays in schedule.” Characterised by its ability to add value and decrease the costs associated with programme, J&D Pierce also designed bespoke hinge details on the supporting rafters; the innovative solution allowed the company to pre-erect the rafters in pairs and then swing them up to the truss and complete the structure in less than a day, As a specialist in design, manufacture and construction, the company has a key understanding of each phase of development and effectively guarantees a project’s success with quality and control endowed. Of course, those ethics and successes come as the result of focused attention on training and development. J&D Pierce has worked hard to up-skill its

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CITB and HBF to Support Housebuilding Sector with Training

Presently it could be argued that a lot of pressure is placed on property developers and local councils to deliver on residential housing schemes, bring about further affordable housing for residents, and do so quickly. Yet, often overlooked when considering the housebuilding arena is the widely reported skill shortages for the construction industry; a concept which, by inherent nature holds back the construction industry from delivering housing schemes as frequently; something which we may see the CITB making great ground on resolving. In support of filling the skills gap, and facilitating the sector’s ability to deliver more housing, the CITB and Home Builder’s Federation have teamed up to offer a £2.7m initiative to deliver essential training for 45,000 new housebuilding workers by 2019. The first scheme of this sort, the partnership, the newly dubbed Home Building Skills Partnership will look to reign in organisations of all shapes and sizes to ensure that the industry is well equipped with skilled workers. To achieve on its ambitions, the focus will then include individual initiatives to promote collaboration for key skill areas from the top to the bottom of the supply chain, thus placing the industry in a much stronger position to plan for the future. And with considerable targets set out for the housing sector thus far, this support is expected to be quite well received. Aiming to support greater than 3,500 businesses in the building industry, the partnership not only aims to ensure that the aforementioned 45,000 entrants are equipped with the housebuilding skills needed to support the industry, but will also see additional training provided to circa 1,000 experienced workers in the industry, offering them brand new housebuilding training schemes and associated qualification. Providing his thoughts on the scheme and its role, Brandon Lewis, Housing and Planning Minister commented: “The Home Building Skills Partnership is an important initiative and will help deliver the training of skilled workers we need to get the job done and to improve quality across the industry.”

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Nominations Encouraged for BESA Awards

BESA has recently announced that it is now looking for nominations with regard to 2 of its management awards, set out to recognise the incredible work being done by many of the building engineering services sector’s present engineers, and future business leaders. The first award, dubbed the Alfred Manly Management Award, sets out to congratulate the success and accomplishments of younger engineers, highlighting and judging them on a basis of their potential for future role development and responsibility within the wider building engineering services sector. And for the process by which candidates are selected, the award looks to highlight management-specific skill areas which are in need of development so as best to provide the training and support required for their professional development; successful candidates then being awarded an associated certificate or diploma as well as already have confirmed employment in a management position on some level. The second award, the Professional Engineer of the Year Award, is then for individuals who have already achieved suitable qualification and are working on membership for a relevant chartered professional body’s scheme. Then combined with the first award, this allows BESA to reward individuals at various levels of the scale, with varying and highly differential personal goals and ambitions. The awards, which are widely recognised throughout the industry, will, upon the finalisation of the judging process, be given at the BESA Specialist Groups’ Annual General Meetings event, to be held on the 19th of May this year at City of London’s Trinity House, with the deadline for nominations sitting at Friday the 1st of April for both of the different awards. More information on the awards is naturally available from the BESA, including details on the nomination process, however, given the industry repute associated with the awards, nomination could prove to be the next step in major career development.

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BCIA Training Partners Announced

Two businesses have been named to work with the BCIA in a bid to support the delivery of its highly-regarded training courses to a broader, far-reaching audience. The companies, British Gas and Sontay, are both members of the BCIA and have been officially appointed as training partner organisations – then becoming the only businesses other than the BCIA to be able to provide much-sought-after Building Controls courses, from BC0 to BC6. With a growing demand for the courses in the wider industry, the move is a direct response to member feedback where a need for supporting the continued delivery of the courses on a larger scale has been highlighted. Of course, the nature of the courses is not to change whatsoever, and the BCIA will maintain its position in issuing any and all certificates for the completion of the courses, but the move will see an increased infrastructure for the delivery of the training at more locations around the UK. As a company with a noted invested interest into training, Sontay, one of the two businesses, nods at the first-class training programme available at its academy, established in 2014, which offers a varied range of courses for the continued professional development of people and businesses. The integration of BCIA courses will see a step forward in the level of training offered by Sontay, whose Managing Director, Sandy Damm, stated: “Partnering with the BCIA is proof of our commitment to training and we are looking forward to a bright working relationship.” Additionally, British Gas has also expressed its excitement to be working with the BCIA on training and, already providing building control management systems, has a keen, invested interest in the industry’s standards, benchmarks and processes. As such, British Gas’ Head of Training Services, Lynsey Partlow nodded to the company’s wider commitment to raising these standards and added: “These new courses allow us both to enhance the training of our own engineers and provide additional support to thousands of others we train each year.”

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