Wates lands £24m housing maintenance deal

9 September 2016 | Jamie Harris

Wates Living Space Maintenance, part of the Wates Group, has secured a £24 million housing repairs and maintenance contract with Network Homes.

Under the terms of the five-year deal, which has an optional five-year extension, Wates Living Space Maintenance will be responsible for year-round maintenance, responsive repairs and voids for nearly 14,000 homes across 18 London boroughs and surrounding counties.

The work is to be delivered in the London Boroughs of Barnet, Brent, Harrow and Westminster.

Wates has also pledged to “utilise its presence across London to positively benefit the communities in which it works”, including opportunities for training and employment.

Gerry Doherty, director of asset management at Network Homes, said: “Having a top quality responsive repairs service is absolutely essential to helping us achieve our ambition of 90% customer satisfaction. Our appointment of Wates is a major step towards this and I am confident we will keep improving and providing an excellent service to our customers.”