Trades & Services : Property & Facilities Management News

Why Tenants Need a Connected and Efficient ‘Intelligent’ Building

Smart phones are infiltrating every area of our lives. We perform a daily juggling act when managing our private and professional lives through our mobile devices. Recent statistics revealed that on average, people touch their phones every four minutes- equivalent to 253 times a day! According to a recent study

Read More »

Balfour Beatty Merge Divisions As Sustainability Director Departs

The sustainability director at Balfour Beatty has left his post after the contractor merged its health and safety department with its sustainability, environment and energy division. Heather Bryant, health and safety director at the firm, will lead the newly merged team in the new role of health, safety, environment &

Read More »

Property Supply Fall For Most UK Areas

Last month saw a fall in property supply for more than half of towns and cities in the UK, the latest data from House Simple has revealed. The falls in towns and cities comes despite an overall supply gaining 4.8%, with the report showing biggest falls in supply in Loughborough

Read More »

Contractors Encouraged To Report Health And Safety Incidents

More contractors are being urged to report incidents in order for others to learn from them. Bill Hewlett, Technical Director at Costain, has been appointed as Chairman of the Standing Committee on Structural Safety (SCOSS) and he delivered the message of encouraging more incident reporting. An independent body, SCOSS is

Read More »

Crossrail Chairman Awarded Knighthood

Chairman of the Crossrail project, Terry Morgan, has been awarded a knighthood as part of the Queen’s Birthday Honours 2016. As well as the knighthood, the construction industry also received a CBE for property developer and former crane owner Martin Ainscough in the honours list. Sir Terry Morgan started his

Read More »

Low Ventilation Rates Linked With Carbon Monoxide

Domestic gas appliances in buildings with low ventilation rates have been linked to potential concentrations of carbon monoxide (CO), according to the latest report. The investigation has been carried out by the Institution of Gas Engineers & Managers and the Gas Safety Trust, undertaken by the Health & Safety Executive’s

Read More »

Fusion21 Shortlisted In Prestigious CIPS Supply Management Awards 2016

National social enterprise and procurement organisation Fusion21 has made the shortlist in the Chartered Institute of Procurement (CIPS) Supply Management Awards 2016. Announced as a finalist in the ‘Best Contribution to the Reputation of Procurement’ category, Fusion21 is one of two organisations nominated for the award – which recognises procurement

Read More »

FMB Warns Apprenticeships At Risk Due To Levy Uncertainty

The Federation of Master Builders (FMB) has warned that apprenticeship schemes are to become endangered due to uncertainty regarding the new UK-wide Apprenticeship Levy for training. FMB Scotland has said that unless the Scottish government makes a commitment to ring fence the new training Levy, then the growth of apprentice

Read More »
Latest Issue
Issue 335 : Dec 2025

Trades : Property & Facilities Management News

Featuring Gateway Housing Association: Interview with Makanjuola Akinyemi, Director of Property Services

Gateway Housing Association – Champion of the Community (The Following is a Promoted Article) “As a landlord, the biggest challenge you face is delivering a high quality, responsive repair service – particularly in the social housing sector,” insists Makanjuola Akinyemi, Director of Property Services at Gateway Housing Association, one of London’s oldest independent housing associations. “Here, we’ve proved that – with the right volume of work, in a conducive geographical environment – it is not only viable but advantageous to bring repairs and maintenance in-house.” Turning 90 years old this year, Gateway Housing Association has long-remained a champion of the community, providing vital social housing and sheltered accommodation to those most in need. Operating in Tower Hamlets, Newham and Hackney, the organisation currently manages under 3,000 properties and stands as the largest provider of older people sheltered housing in Tower Hamlets. Despite continuing to serve the whole East London community with a range of properties and a range of tenures, in recent times, Gateway Housing Association has renewed its emphasis on elderly care. The organisation has launched a number of new residential development schemes dedicated solely to the older generation across the London borough. And whilst elderly-only residences are undeniably commonplace up and down the UK, Gateway Housing Association has taken a radically different approach to the types of property available, establishing a number of shared ownership schemes to accommodate older residents. Akinyemi provides an insight into the initiative: “Many older people live in very large properties and, as their needs change, they’re looking to downsize. They want something that can both cater for their current needs and support them into the future. This is where the concept of older people shared ownership comes into its own: residents enjoy the independence that comes with home ownership while we, as a landlord, can provide support as and when they need it and provide opportunity for owners to access safely repair and maintenance work that they might otherwise find challenging in a wholly-owned property.” William Cubitt Lodge is the first of its kind within Tower Hamlets to offer shared ownership homes for older people. The Isle of Dogs residence comprises 21 one-bedroom flats, including four flats adaptable for wheelchair users, as well as eight two-bedroom older persons shared ownership (over 55s) flats. Gateway Housing Association will open a second scheme, William Guy Gardens in Bromley-by-Bow, later this year and the organisation is committed to developing its specialism in residential care for the years to come. Whilst the most visible changes in focus for the organisation are undoubtedly these two, new developments, significant work continues to go on behind the scenes. Wielding a new initiative dubbed Vision 2020, Gateway Housing Association has recently undergone major internal transformation in a bid to improve the day-to-day lives of 5,000 locals. By far, the biggest change came last August with the founding of its own, in-house responsive repair business, Gateway Homeworks. “One of the core strategies of our Vision 2020 drive is to deliver a consistently great service where one call solves it all, and one click does the trick,” details Akinyemi. “Part of that involves keeping pace with technology and providing various, quick-and-easy ways to access the service. More than that though, the service, itself, has to be responsive and of high quality. By bringing responsive repair works in-house with Gateway Homeworks, we’re able to ensure work is to the standard we expect, and residents deserve.” Eight months down the line with the business now well-established, Gateway Housing Association has received zero complaints about the level of service provided which, for an organisation of its size, speaks volumes. Of course, whilst the strategy of investment was always geared toward residents and improving the service they receive, the creation of Gateway Homeworks has also allowed the organisation to significantly reduce its repair expenditure. The average cost of repairs is now around £85 whereas previously this was around £120 per job. What amounts to nearly 30% saving provides more capital that can spent on further improvements to the service including plans to build 500 new homes by 2020. As part of Vision 2020 and the organisation’s ethos more generally, Gateway Housing Association continues to work hard to support the local community – not just with the provision of contemporary and high-quality housing but also within the procurement process. Procuring services and materials through the Central Housing Investment Consortium (CHIC), the organisation benefits from the purchasing power of 300,000 units despite only owning 10% of that figure. And whilst membership primarily affords the organisation a strong buying position with national firms, it has also granted it greater knowledge of what’s available closer to home. Indeed, Gateway Housing Association regularly calls upon a number of small, local building merchants for specialist services and products. Despite being a somewhat sizeable business then, the organisation has nevertheless retained an incredibly local feel and has yet to lose sight of its aims: chiefly, to continue to serve the region of East London in an attentive and high-quality manner. Between concentrated internal investment and the development evident across its three operating boroughs, the organisation demonstrates a keen awareness of modern day residents’ needs and continues to meet those requirements – and more – with some flourish.

Read More »

Why Tenants Need a Connected and Efficient ‘Intelligent’ Building

Smart phones are infiltrating every area of our lives. We perform a daily juggling act when managing our private and professional lives through our mobile devices. Recent statistics revealed that on average, people touch their phones every four minutes- equivalent to 253 times a day! According to a recent study on the preferences and spending habits of Millennials, two in five London millennials are willing to spend up to £125 per month for superfast internet access. What’s apparent is that we are never really switched off. Regarding connectivity and building infrastructure, The Royal Institute of British Architects estimates that twenty hours of our day is spent inside either commercial or residential premises. Yet, what’s concerning here is that, with roughly two billion smartphone customers worldwide, and with around 80 per cent of mobile data sessions beginning or ending indoors, only two percent of commercial properties have specific systems in place for ensuring indoor mobile coverage. A few months ago, CommScope surveyed experts in charge of the architecture and management of buildings to understand their opinions on indoor wireless connectivity. Those surveyed included building executives, facilities overseers, real estate managers and the architects themselves. The results showed that we all need a robust and reliable network and, in order to deliver best performance and provide mobile coverage to users within larger and more complex buildings, businesses require investment in dedicated technology. Leaving financial implications and technical complexities aside, the obligation for businesses to install such a dedicated system is apparent. Nowadays, residents expect to have cellular connectivity inside buildings, in the same way they expect a reliable supply of electricity, water and gas. Interestingly, the study found that cellular mobile coverage indoors could increase a property’s value by 28 per cent – meaning a £2.5 million office building could be worth £700,000 more with a dedicated indoor cellular system. Moreover, 60 per cent of those who participated in the survey admitted that indoor wireless connectivity was “imperative” for workers. The growing demand for connectivity within commercial buildings can be attributed to the fact that offices have now taken on a world of their own, and are not simply a place for us to carry on our daily 9-to-5 grind. Indeed, office spaces now function as sites where colleagues share ideas, connect and innovate around the clock. What’s evident is that companies can no longer rest on their laurels; in order to hire the most talented staff and attract residents, management teams need to provide a state-of-the art working environment that will have lasting positive impacts upon the overall wellbeing and productivity of their employees. To highlight this correlation, those who were surveyed believed that indoor wireless coverage would enable employees to work more productively (77%), support the hiring of more skilled professionals (46%) and may even entice more visitors (39%).   Real-time data stream The way we work is constantly evolving. The topic of the ‘workplace of the future’ has certainly been hitting the headlines in recent months. Indeed, buildings of the future must offer a range of options for connecting multiple devices and, due to growing demand, an infrastructure for indoor wireless systems may not be far off and will soon become the norm in the majority of buildings. Yet, while it’s necessary to provide employees with mobile connectivity, companies need to also consider the present state of an environment if they wish to continue making necessary improvements to it and, to do so, they need to be able to track important environmental, special, and energy metrics. With advanced sensor technology woven into a building’s fabric, this data can be taken instantaneously, processed and dealt with accordingly. This user-friendly system will, in turn, enable companies to automatically manage desk or conference areas in a more optimised way. The overall ambience of a room or building, including air conditioning systems, the brightness of overhead lights, or temperature, can be regulated to offer employees a pleasant space more conducive to efficient work and, by optimising energy consumption minute-by-minute, a building’s carbon footprint can be significantly reduced, meaning cost savings and improved CSR credentials. Moreover, this real-time data stream will be linked into Integrated Workplace Management Systems and other, similar, software platforms to enable a resourceful, smart and employee-friendly working environment. Attracting top talent and helping partners and customers successfully transition to the digital economy has never been more important. Indeed, as more and more technology is added to the exploding Internet of Things sphere, and more people connect to the network and each other, more and more data will be generated and accessed in commercial and residential buildings. In order to keep up with, manage and interpret this data appropriately, all businesses need to upgrade to a fully intelligent building to maintain a competitive advantage.   By Lewis White, Managing Director for Northern Europe, CommScope

Read More »

HSE Supports Introduction Of ‘MOT Style’ Landlord Gas Safety Record

The Health & Safety Executive (HSE) has supported calls for the introduction of an ‘MOT style’ gas safety record for landlords. The campaign for the MOT style system for yearly gas safety checks for landlords has been proposed by the Association of Gas Safety Managers (AGSM), and is now backed by the HSE. The group has already begun a consulting process on the proposed change and since it launched the campaign in November 2013, the AGSM has joined forces with Home Group, among others, to raise awareness of the benefits of the MOT system for the Landlord’s Gas Safety Record (LGSR). If the move to an MOT system was approved, it would mean that gas safety checks would be able to be carried out up to two months prior to the due date, while the due date would not change from year to year. AGSM Chief Executive Officer, Claire Heyes, said that the firm believes the best way to make major savings in gas access is through a switch to an MOT system throughout the industry. She believes that such a system would improve landlords’ productivity, permit a bigger focus on other areas of safe affordable warmth, make things clearer for vulnerable and elderly tenants, improve cooperation with tenants and plan servicing for the summer period. Meanwhile, Stuart Kitchingman, of the HSE, confirmed the group’s support of an MOT style system when speaking at this year’s AGSM Gas Safety Management Conference. The resultant meetings between HSE and the AGSM have agreed that they are to put in place a thorough consulting process and will assist with the additional approval with an impact assessment. Home Group Chief Executive, Mark Henderson, commented that the Gas Access Campaign has ensured that the issue of yearly safety checks remains high on the agenda. He added that the proposed MOT style system will provide a considerable change that with help to improve safety.

Read More »

Balfour Beatty Merge Divisions As Sustainability Director Departs

The sustainability director at Balfour Beatty has left his post after the contractor merged its health and safety department with its sustainability, environment and energy division. Heather Bryant, health and safety director at the firm, will lead the newly merged team in the new role of health, safety, environment & sustainability director. The changes have resulted in Paul Toyne leaving his role as sustainability director and has subsequently left the company. Paul Raby, HR director at the Balfour Beatty group, emailed staff last month to tell that this move has been done to recognise the clear links between ensuring the health and safety of workers, customers and the public, as well as the activities the company undertakes to protect and support the environments and communities in which they conduct their business. He said that the move will provide a good opportunity for the two teams to come together regularly and move forward the strong work that has been seen so far in both areas, adding that this decision backs up the firm’s ‘Build to Last’ aims of lean, expert, trusted and safe. In addition, Mr Raby thanked Mr Toyne for his significant contribution to the firm and wished him the best luck for his future work. Mr Toyne spent three years with the company, during which time he was part of several industry groups, chairing the Construction Excellence Sustainability Group and also sitting on the green Construction Board’s Carbon Infrastructure Working Group. Last month, Balfour Beatty secured a £130 million deal for a new lorry park job on the M20. The firm said it will use the latest in Building Information Modelling to come up with the most efficient approach to the construction and design programme. The contract will involve the firm developing proposals during the project’s early contractor involvement phase and will also take in the building of a lorry area subject to Government allowance.

Read More »

Property Supply Fall For Most UK Areas

Last month saw a fall in property supply for more than half of towns and cities in the UK, the latest data from House Simple has revealed. The falls in towns and cities comes despite an overall supply gaining 4.8%, with the report showing biggest falls in supply in Loughborough and Southport. In these towns, the supply of new property listings went down by 24.1% and 28% respectively and of all the areas that saw the biggest falls in supply, almost half (47%) were in the North of England. On the other end of the scale, Lichfield in the West Midlands saw an unprecedented increase of 55.8% for its new property listings last month compared to April, while Rugby and Chesterfield saw increases of 32.5% and 35.7% respectively. The most positive news from the research came in the Midlands, as a third of towns and cities that saw the biggest increases in supply came there. London saw an overall decrease in supply, however 53% of the 32 London boroughs saw supply increases in May, with Waltham Forest leading the way with a 31% month on month increase after an 8% rise in April. Merton was the second best performing borough, with a 30% supply increase last month, following April’s 15% rise. House Simple’s CEO, Alex Gosling, said that despite an increase in property supply in May, vast areas of the country saw a fall in the number of new properties listed. Some have suggested that this may be down to the economic uncertainty surrounding the EU referendum, with scare tactics used by both sides of the debate resulting in a lack of confidence from both sellers and buyers. As a result, the current period that usually sees a significant amount of activity in the property market may now see a drop in market activity due to the Brexit vote in three weeks.

Read More »

Contractors Encouraged To Report Health And Safety Incidents

More contractors are being urged to report incidents in order for others to learn from them. Bill Hewlett, Technical Director at Costain, has been appointed as Chairman of the Standing Committee on Structural Safety (SCOSS) and he delivered the message of encouraging more incident reporting. An independent body, SCOSS is supported by the Health & Safety Executive, the Institution of Civil Engineers and the Institution of Structural Engineers (IstructE). Its aim is to encourage the highest standards of structural safety by sharing stories of near misses and safety failures. The presidents of both IstructE and ICE appoint the chairman and have now selected Mr Hewlett to take up the post, who will now be involved in the Confidential Reporting on Structural Safety (CROSS) scheme. Mr Hewlett said that both CROSS and SCOSS provide an invaluable and unique service, and that it will be crucial for CROSS and SCOSS to be in the full breadth of structural engineering, including infrastructure, nuclear and petro-chem as well as all types of buildings. He is aiming to expand the organisation’s reach in order to encourage more contractors to report their near misses and incidents. He added that he will be particularly looking for more engagement with the contracting sector of the industry, especially small and medium sized enterprises, while also examining their global outreach. Mr Hewlett also said that he is encouraging everyone from all sectors of the industry to play their part in the scheme by reporting their own structural safety experiences as well as signing up for their newsletters. He concluded by stating the vital importance of understanding risks and hazards in ensuring structural safety and that this was the best way to learn about them. Contractors who report via the CROSS scheme will do so confidentially and will help to bring about beneficial changes for the industry, more information can be found at the Structural Safety website.

Read More »

Crossrail Chairman Awarded Knighthood

Chairman of the Crossrail project, Terry Morgan, has been awarded a knighthood as part of the Queen’s Birthday Honours 2016. As well as the knighthood, the construction industry also received a CBE for property developer and former crane owner Martin Ainscough in the honours list. Sir Terry Morgan started his career as a craft apprentice for Lucas Girling and was knighted for his service to UK infrastructure, skills and employment. He was appointed as Chairman of Crossrail in 2009 and was last year chosen to be chair of the HS2 College governing body. 2015 also saw him appointed by the Government to head the development of its strategy for transport infrastructure skills. Patrick McLoughlin, Transport Secretary, said that he was pleased to see Mr Morgan receive such a prestigious honour for all his excellent work in helping to develop the Government’s strategy for transport infrastructure skills as well as delivering the Crossrail scheme. He added that by putting the development of engineering skills at the centre of the Crossrail project, he has been able to show that the delivery of major infrastructure projects within budget and on time and skills investment go together. Having been an apprentice at the start of his career, Sir Terry has been able to inspire a new generation of apprentices and encourage more young people and women into this crucial industry, regardless of their aspirations and background. Mr McLoughlin added that Sir Terry has lead his peers throughout the construction sector and an ongoing champion of vocational skills. Mr Ainscough built up the UK’s biggest crane hire firm with his brothers before selling it almost 10 years ago for £255 million. The award of a CBE was given for his charity work through the ‘Martin & Judith Ainscough Charity Trust.’ Stephen Huntington, Chief Executive and Chairman of HR Wallingford, was also awarded an OBE for his services to engineering and environmental hydraulics.

Read More »

Low Ventilation Rates Linked With Carbon Monoxide

Domestic gas appliances in buildings with low ventilation rates have been linked to potential concentrations of carbon monoxide (CO), according to the latest report. The investigation has been carried out by the Institution of Gas Engineers & Managers and the Gas Safety Trust, undertaken by the Health & Safety Executive’s Health and Safety Laboratory. The study tested four different domestic gas appliances: a standard gas fire which requires a flue, a portable cabinet heater, a wall-mounted flueless gas fire and a four ring hob single oven gas cooker. They concluded that there was no increased CO poisoning risk linked directly to low ventilation levels, as long as the appliances were installed correctly to the recommended instructions of the manufacturer and are then maintained correctly. However, the report did outline a number of areas that need further work to be undertaken, for example the impact of poorly maintained appliances, or the dangers of using alternative heating fuels like wood or different solid fuels. Although the investigation primarily focused on CO concentrations, they also found increased emissions of carbon dioxide from gas appliances which may also result in more research being conducted in the area. Chris Bielby, Chairman of GST, said that the report backs up the Gas Safety Trust’s view that customers must make sure their gas appliances are installed properly, serviced regularly and used appropriately in line with the instructions of the manufacturers. He added that they also recommend using audible CO alarms that are tested to the European standard EN 50291 as a further line of defence. Mr Bielby also said that there is a requirement for more investigations to be carried out in the field of fossil fuels and that the Gas Safety Trust is interested in receiving research propositions from applicants who are suitably qualified. IGEM’s Ian McCluskey said that this study once again proves that the correct standards should always be met.

Read More »

Fusion21 Shortlisted In Prestigious CIPS Supply Management Awards 2016

National social enterprise and procurement organisation Fusion21 has made the shortlist in the Chartered Institute of Procurement (CIPS) Supply Management Awards 2016. Announced as a finalist in the ‘Best Contribution to the Reputation of Procurement’ category, Fusion21 is one of two organisations nominated for the award – which recognises procurement activities that contribute to the public good. These prestigious awards are respected as a benchmark for excellence, and honour UK organisations and individuals working within the procurement and supply chain industry. Fusion21 has a sustainable business model which complies with the Public Services (Social Value) Act 2012 and enables social value through the procurement process. Members include registered providers, local authorities, education providers and the NHS. Dave Neilson, Chief Executive at Fusion21, said: “The CIPS Supply Management Awards recognise best practice in the industry – competition is tough and it’s fantastic to be nominated alongside big brands working within the private and public sectors. “As a national social enterprise we support public sector organisations to deliver efficiencies, and create social value within local communities. Our approach to procurement leads to a variety of positive social outcomes – from job creation and tackling unemployment, to reducing reoffending and supporting wider community regeneration.” Fusion21 has generated around £56 million of community impact across the country, and created more than 2,500 jobs. Earlier this year, the social enterprise won the ‘Driving Value for Money’ category in the first Cabinet Office Social Value Awards. CIPS Supply Management Award finalists will be announced at a ceremony in London on 14 September, 2016.

Read More »

FMB Warns Apprenticeships At Risk Due To Levy Uncertainty

The Federation of Master Builders (FMB) has warned that apprenticeship schemes are to become endangered due to uncertainty regarding the new UK-wide Apprenticeship Levy for training. FMB Scotland has said that unless the Scottish government makes a commitment to ring fence the new training Levy, then the growth of apprentice schemes in Scotland will rapidly decrease. In 2015/16 the number of young people being enrolled into apprenticeship schemes surpassed its 25,000 target, with 25,818 apprentices starting. The Scottish government has pledged to raise the apprenticeship target to 30,000 in the next four years. In 2015/16, the number of apprentices starting their courses aged 16 to 24 was 79%, while the amount of starters at level three and above went up by 1% to 65%. More than 30% of Scottish apprenticeship starts were in science, technology, engineering and mathematics (STEM) frameworks, while 19% were specifically geared towards learning skills in the construction industry. 59% of apprenticeship starters were men, with 41% women. The figures were published by Skills Development Scotland (SDS). In response to the statistics, FMB Scotland Director, Gordon Nelson, said that while the rise in apprenticeship numbers makes for positive reading, the employment outcomes and quality of the schemes should be the most important consideration. He added that there are now concerns that the positive work could be undone if the Scottish government chooses not to re-invest funds raised by the new UK-wide Apprenticeship Levy. Mr Nelson said that there is a lack of direction from leaders in terms of showing how the Levy will be carried out in Scotland. The SDS report figures relate to modern apprenticeships that have a funding contribution from the public which has been administered by the SDS for the Scottish government. The latest ‘State of Trade’ survey by the FMB shows that almost half of SME employers are finding it hard to recruit carpenters, while more than a third are struggling to source plumbers.

Read More »