Employer confidence is critical to construction skills package success, NAO says

Employer confidence is critical to construction skills package success, NAO says

The government’s ambitions to build 1.5 million homes, upgrade home energy standards, and deliver a £725 billion long-term infrastructure pipeline will depend on a significant expansion to the construction workforce – and stronger employer involvement in training the next generation of workers, according to a new report from the National Audit Office (NAO) published today. The watchdog examined the government’s progress in delivering its £625 million construction skills package, announced in March 2025, which aims to support up to 60,000 more construction workers by 2029.1 The package combines tried and tested initiatives, alongside newer initiatives, including Skills Bootcamps, and new foundation apprenticeships, and construction technical excellence colleges.  However, the package is not designed to meet all future workforce needs, with government estimates showing that between 201,000 and 755,000 extra workers could be required by 2030, before accounting for those who leave the sector for other jobs. This comes as statistics show the construction sector had the highest rate of hard-to-fill vacancies due to skills shortages — 45% compared with a 27% national average.2 Employer engagement is a critical delivery risk for the construction package. The government hopes that 42% of the additional construction workers will follow from further education students completing industry placements. Businesses make recruitment and training decisions depending on the expected pipeline of work, costs and market competition – but tough economic conditions are affecting employers’ confidence to invest and take new employees and apprentices on board. In 2024, employer investment in training per construction trainee was at its lowest level in 10 years. Foundation apprenticeships are intended to help young people move into entry-level construction jobs, but by April 2026 only 74 young people had started, against DWP’s assumption of 1,000 in 2025-26. The NAO concludes that the government’s construction skills package is a positive step, and that it now has in place a clearer framework to track delivery.  However, delivery is not guaranteed. To achieve its aspiration of up to 60,000 workers — and support its housing and infrastructure commitments — government will need better data, to prioritise resources, and to get employers’ buy in. Without this, skills shortages could drive up costs and put major delivery commitments at risk. The NAO now recommends: Gareth Davies, head of the NAO, said:“The government is taking action to address shortage of skilled construction workers as part of its ambitious commitments for housing, infrastructure and energy efficiency. Success will depend on employers having the confidence and capability to offer placements, apprenticeships and jobs.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Almost a quarter of landlords ready to quit the rental market over Making Tax Digital burden

Almost a quarter of landlords ready to quit the rental market over Making Tax Digital burden

New research from Landlord Studio reveals the toll MTD is taking on the UK’s landlords, as they increasingly look to rely on letting agents to make sense of the shift  New research from Landlord Studio, the property accounting and compliance software company, finds that almost a quarter (22%) of UK landlords have considered leaving the rental market altogether, as Making Tax Digital (MTD) piles on administrative and compliance pressure. Despite this, 74% of landlords agree that MTD is actually making it easier to manage their tax, and over half (55%) still expect MTD to increase their profitability overall. The findings also point to a growing role for letting agents, with 90% of landlords agreeing that agents are well-equipped to help them manage MTD requirements.  MTD for Income Tax has been mandatory since April 2026 for landlords earning over £50,000 in qualifying income, requiring quarterly digital updates to HMRC alongside an end-of-year finalisation process. The threshold drops further to £30,000 from April 2027, bringing a second wave of landlords into scope within the next year.  The confidence paradox While confidence in MTD is high, many landlords are still feeling the strain of rising admin demands. Despite 94% of landlords and letting agents combined saying they are confident in their understanding of MTD requirements, and 95% confident in their ability to implement it, 59% of landlords specifically remain concerned about making mistakes or facing penalties. Letting agents appear well placed to help close this gap, with 51% describing themselves as very confident in their understanding of MTD, compared with just 36% of landlords. This suggests agents can help close the gap between broad landlord confidence and the practical realities of staying compliant. Logan Ransley, Co-Founder of Landlord Studio, said: “Landlords are clearly feeling the pressure of MTD, both in terms of time and cost, and for some that pressure is serious enough to make them question whether continuing to let property is worth it. What’s clear is that the support landlords need is often already there. Letting agents have the knowledge and the relationships to make a real difference, but our research shows many landlords simply don’t know how much help is on offer. Closing this gap is going to be essential as MTD rolls out more broadly.” The race to stay compliant is borne out in the numbers. Landlords now spend an average of 13 hours a month – more than a day and a half of work – managing tax and financial admin. Compared with 12 months ago, 53% both say the time associated with this has increased and the cost has risen. On average, landlords estimate that the time they spend on tax and financial admin is worth more than £3,000 a year, almost £64 a week. The admin burden isn’t only being felt by landlords. 89% say rising admin and compliance costs make them likely to raise rents, showing the knock-on effect inefficient back-office processes can have across the rental market.  Falling behind on technology The research suggests that while landlords broadly recognise the benefits of digital tax reporting, many are still grappling with having the right tools to manage compliance efficiently. Just 34% use software or digital platforms for tax reporting and record-keeping, while 39% continue to rely on spreadsheets or manual methods. Spreadsheets are technically permitted under MTD, but only with separate bridging software and strict digital links in place, an extra layer of complexity many landlords may not have accounted for.  A growing opportunity for agents Landlords identified the biggest compliance challenges as keeping accurate records (38%), the risk of errors and penalties (36%), and the time required for admin (34%). They also recognise that letting agents are well-equipped to help them manage new tax requirements (90%), but with 61% of letting agents themselves admitting that awareness of the support they can offer remains low, there is a clear opportunity to close that gap. Letting agents have the ability to provide landlords with practical support, helping them improve processes, stay organised and reduce the risk of mistakes.  There is also strong future demand for digital solutions, with 98% of landlords saying they are likely to invest in tax and compliance software over the next two years, with 44% looking for greater financial visibility. For letting agents, this creates an opportunity to combine their expertise with digital tools, helping landlords stay compliant, reduce admin and manage rental income more efficiently as MTD implementation accelerates.  Logan Ransley adds: “Letting agents already hold the rent, expense and ownership data their landlords need to comply with MTD – what’s been missing is a way to get that data to HMRC without anyone re-entering it by hand. That’s exactly why we built Nexus by Landlord Studio. It connects the records an agency already keeps to a secure portal where landlords, or their accountants, can review and submit each quarter. Nexus is available exclusively through participating letting agents, so an agent’s relationship with their landlords becomes a genuine value-add rather than another compliance headache.” To find out more about Nexus by Landlord Studio, visit here. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Government agency achieves a world-first in providing ‘exceptional workplace experiences’

Government agency achieves a world-first in providing ‘exceptional workplace experiences’

The Government Property Agency’s (GPA) Birmingham hub has become the first public sector building in the world to retain a coveted quality mark. Its flagship site at 23 Stephenson Street has secured Leesman+ accreditation – a prestigious global workplace experience rating – for the second time, demonstrating a sustained commitment to delivering an exceptional workplace experience for civil servants. Carly Ersser, Director of Workplace Services at the GPA, said: “We are incredibly proud that 23 Stephenson Street has secured Leesman+ accreditation for a second time. Surveying the people who work from our buildings gives us invaluable insights that directly inform how we design our services and continuously improve the workplace experience.  “While this historic milestone is a fantastic achievement, we recognise there is always more work to be done. This rigorous feedback helps us target our resources to where they are needed most, ensuring we make a meaningful difference to civil servants working productively and happily from the office.” Leesman+ is a globally recognised certification awarded to top-tier workplaces that achieve outstanding employee satisfaction scores. To earn the accreditation, buildings must undergo rigorous, independent surveying and analysis of their features, services, and infrastructure. The GPA government hub at Stephenson Street first achieved this benchmark in 2023. The Birmingham office hosts 1,700 civil servants from more than 20 government departments and agencies. It was transformed from disused retail and commercial space into a modern, digitally-connected, and inclusive workplace in 2022, and now features a variety of spaces to support productivity, collaboration and wellbeing aligned to the Government Workplace Design Guide.  Dr Peggie Rothe, Chief Insights and Research Officer at Leesman, said: “Leesman+ certifications have been awarded to just three per cent of the more than 10,400 buildings Leesman has assessed worldwide, and only 10 per cent of those have been re-certified. The GPA’s Stephenson Street Hub is the only public sector building globally to achieve Leesman+ re-certification, testament to the agency’s programmatic, data-led approach to delivering and sustaining exceptional workplace experience.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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What Counts as a Catastrophic Injury on Site?

What Counts as a Catastrophic Injury on Site?

A single split-second mistake on a busy worksite can permanently alter the trajectory of a worker’s life,  and more than 5,000 people lose their lives in this way each year. When an accident occurs, the medical community and the legal system look for specific markers to determine if the physical damage crosses the threshold from a standard severe injury into a catastrophic one. Legally and medically, a catastrophic injury is defined by its permanency, meaning the victim will never fully recover their pre-accident physical or cognitive capabilities. Understanding this distinction is critical because these classifications govern how companies report incidents, how insurers calculate financial reserves, and how life-care planners project future medical costs. For an injured worker, the difference between a temporary disability and a catastrophic designation dictates the entire scope of their recovery and their long-term financial survival. The Legal and Medical Thresholds of Severity In the chaotic aftermath of a construction or industrial accident, medical teams prioritize immediate stabilization, while forensic legal teams focus on the long-term prognosis. A catastrophic injury on-site generally involves irreversible damage to the central nervous system, total loss of a vital bodily function, or severe anatomical alteration. This includes traumatic brain injuries that permanently impair cognitive function, spinal cord damage resulting in partial or complete paralysis, amputations of limb segments, and severe third-degree burns covering significant portions of the body. The legal system distinguishes these profound conditions from standard injuries because of the sheer scale of the lifelong accommodations required. When a worker suffers this level of harm, a catastrophic injury lawyer like Williams Hart & Boundas Pasadena must build a case that accounts for decades of specialized care, modified living arrangements, and the complete loss of earning capacity. Without this specific legal classification, the compensation pursued may fail to cover the millions of dollars in lifetime medical expenses that these diagnoses inevitably generate. Why Classification Labels Matter for Site Operations Project managers and safety directors view site incidents through different regulatory and administrative lenses. A standard recordable injury requires basic documentation on an OSHA log, whereas a reportable event requires immediate notification to federal or state safety boards in cases involving inpatient hospitalization or amputation. Catastrophic events trigger an entirely different level of corporate exposure, often resulting in immediate site shutdowns, comprehensive forensic investigations, and massive contract disputes regarding the duty of care. For insurance carriers, these classifications dictate the immediate financial reserves that must be set aside to cover the lifetime exposure of the claim. When a catastrophic label is applied, the financial calculations instantly shift from short-term medical bills to complex life-care planning, thereby undermining attempts to reduce insurance costs. These specialized plans must project the rising costs of around-the-clock nursing care, regular surgical interventions, and specialized medical equipment over the victim’s remaining lifespan. The True Human and Financial Cost of Site Trauma To put the physical risks of industrial work into perspective, there are over 3 fatal work injuries every day across domestic job sites, and many times that number suffer life-altering, non-fatal harm. These numbers highlight the constant physical danger in heavy industries, where a simple fall or a malfunction of heavy machinery can instantly end a career. For the surviving worker, the immediate physical pain is quickly compounded by the psychological trauma of losing their independence and their professional identity. The financial aftermath extends far beyond the initial emergency room visit and the first few rounds of physical therapy. A comprehensive life-care plan for a survivor of a catastrophic site accident often spans several decades and must account for compounding economic factors. BLS data shows that construction workers suffer the highest volume of fatal and severe incident reports compared to any other labor sector. This high rate of severe trauma is driven by specific physical hazards that are inherent to complex structural projects. The most common mechanisms of catastrophic site injuries involve several high-risk scenarios: Addressing these hazards requires strict adherence to safety protocols and immediate intervention when a subcontractor fails to maintain a safe working environment. Navigating the Long-Term Path to Recovery True recovery after a catastrophic site accident rarely means returning to the physical state the worker enjoyed before the incident. Instead, rehabilitation focuses on maximizing remaining utility, learning to use assistive technologies, and adapting to a completely new lifestyle. The process is slow, incredibly expensive, and requires a dedicated team of medical specialists, occupational therapists, and mental health professionals who specialize in severe trauma. Because the path forward is so complex, injured workers and their families must secure resources that protect their long-term well-being before signing any insurance settlements. Exploring detailed case studies and safety resources on an active legal blog can help families understand the steps involved in securing a comprehensive life-care plan. For more coverage of construction industry topics and adjacent fields, explore our other posts.

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Self-Lay Versus Water Company Connections: The Real Cost and Time Comparison

Self-Lay Versus Water Company Connections: The Real Cost and Time Comparison

Every new development that needs a water main faces the same early fork in the road. The developer can requisition the main from the incumbent water company and wait for it to be built by others, or the developer can appoint an accredited self-lay provider to carry out the contestable construction while the water company retains its regulatory role and eventually adopts the finished network. Most developers reach for the first option by default, because it is the one the water company puts in front of them. The second is often the one that protects the programme, and understanding why means understanding how the cost and the timeline actually break down. Where the two routes actually differ The confusion usually starts with the word “cost”, because a new water connection is never a single price. The water company’s own charges are fixed and published in its annual charging arrangements: an infrastructure charge levied per property and a connection charge that varies with surface type, pipe size and who carries out the dig. Those figures are the same whichever route a developer takes, and they are public, so there is nothing to negotiate. The variable part is the construction, the physical work of getting a main to and across the site. This is the contestable element, and it is the only part of the equation where the route genuinely changes the outcome. Ofwat’s guidance on self-lay is explicit that a provider accredited under the Water Industry Registration Scheme can carry out contestable works across any water company’s area without having to satisfy twenty-two separate sets of local requirements. When that work is done by an accredited provider rather than the water company, the developer pays the contestable rate rather than the water company’s own delivery rate. There is a second, less-understood cost mechanism worth knowing. Until 2020 the water company made an asset payment to the developer or provider when it adopted a self-laid main. For new schemes in England that ended on 1 April 2020, and the value is now recognised through an income offset against the infrastructure charge instead. It is not money in hand any more, but it is a real reduction against a published charge, and it applies specifically to the self-lay route. Time is the variable that actually bites On a live development, the water company’s delivery timeline is a dependency the developer does not control. Design approval, scheduling and gang availability all sit inside another organisation’s programme, and they are rarely aligned to a housebuilder’s build sequence. A self-lay provider installs to the developer’s programme, coordinating the main and services around the groundworks rather than waiting for a slot. That is where weeks come out of a scheme, and it is why self-lay tends to earn its keep on multi-plot sites, on schemes that need genuinely new mains, and anywhere a shared utility trench helps the wider programme. For a single short connection in soft ground the coordination overhead may outweigh the saving, and it is worth being honest about that rather than pretending self-lay always wins. The water companies themselves frame the two routes this way. Thames Water’s self-lay overview tells developers plainly that the right installer “might not be us”, that independent providers may offer more flexible timescales and multiple-utility installation, and that because it is required to provide connections at cost, it makes no profit from new water mains. The choice, in other words, is not being sold against by the incumbent. It is a genuine programme decision the developer is expected to make. Adoption is the part that has to be designed in The mechanics of the handover matter here too. Once the pipework is laid, chlorinated, pressure tested and connected, the water company adopts it under a legal agreement made under Section 51A of the Water Industry Act 1991, the adoption provision inserted by the Water Act 2003 and in force since 2004. The agreement is signed by all three parties, the developer, the provider and the water company, before construction starts, and the standards, inspections and materials that make the network adoptable have to be built in from the first day on site. Since 2021 that process has run under Ofwat’s Code for Adoption, a common set of rules binding water companies in England, which replaced the older self-lay code of practice. This is precisely why the accreditation behind the provider matters more than the day rate. A network built to the wrong standard does not get adopted, and an unadopted main is a liability that sits with the developer. A provider offering self-lay water services, such as the Welwyn Garden City contractor McFadden Utilities, will typically carry the scheme end to end, from the point-of-connection enquiry through installation, chlorination, pressure testing, final connection and the handover paperwork that supports adoption, which removes the interface risk of splitting design, build and adoption across three parties. What developers should actually compare A like-for-like comparison is not “self-lay price versus water company price”. It is a comparison of total programme risk against a construction saving plus an income offset. The published water company charges are constant. The contestable construction is where the money moves, the programme is where the value sits, and the point-of-connection enquiry, which is usually free, is the single most useful early move on either route. It tells the developer where the connection will be made and flags any network reinforcement before a design is committed, which is what stops a late and expensive surprise. For contractors and developers weighing the two routes, the practical conclusion is unglamorous but consistent. The water company charges are what they are. The saving on contestable construction, and the income offset that comes with adoption, are worth having but are not the whole story. The story is who controls the programme, and on any scheme where the build sequence matters, that is the comparison worth running first.

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7 Questions That Separate the Best Building Maintenance Software From the Rest

7 Questions That Separate the Best Building Maintenance Software From the Rest

Facilities teams across the UK’s commercial, retail, and public sector estates are under a familiar kind of pressure: more buildings to look after, tighter compliance requirements, and fewer hours in the day to keep on top of it all.  The right platform is meant to solve that, but with dozens of options on the market all claiming to do more or less the same thing, a building maintenance software comparison comes down to asking the right questions rather than comparing feature lists. Here are seven essential questions to contemplate 1. Does it work for contractors, not just employees? A growing share of UK maintenance work is delivered by external suppliers rather than in-house staff. Software built only around employee logins creates the exact visibility gap it’s meant to fix – contractors end up back on WhatsApp and email the moment they’re outside the walled garden. Infraspeak has built its platform specifically around this problem, positioning maintenance software as a shared workspace for in-house teams, external contractors, and building occupiers, rather than a tool used solely by the FM department. The company counts Primark among its client base.  Its reporting and asset-history features come up often in user feedback as a genuine strength once multiple parties are working from the same system, though some note that highly customised report formats take more setup time. 2. Can compliance tracking run without manual chasing? Statutory maintenance obligations, from fire safety to water hygiene to lift inspections, carry real legal and financial consequences when missed. A calendar reminder that someone still has to act on isn’t compliance tracking; it’s a to-do list. Look for automated scheduling with a genuine audit trail attached to each statutory check, not just a notification. 3. What does the mobile experience actually feel like for technicians? Reporting dashboards matter to managers, but adoption lives or dies with the people using the app on-site. MaintainX has built its reputation largely on this; user reviews describe the interface as intuitive, with technicians and other frontline users often learning it fast with minimal training, particularly in manufacturing and multi-site retail settings.  It offers a genuinely usable free tier for small teams moving off paper, with paid tiers unlocking inventory management and API access as needs grow. The trade-off several reviewers note is that its per-user pricing model can climb quickly once a team spans more than one site.  UpKeep sits in similar territory, aimed at small and mid-sized teams that want a mobile-first tool without a lengthy implementation. Reviewers frequently highlight fast onboarding and responsive support. Several reviewers flag that features such as preventive maintenance scheduling sit behind its higher-priced tier, so the realistic cost of running the platform properly is often more than the entry-level plan suggests. 4. What does it cost to scale, not just to start? Per-user or per-site pricing that looks reasonable at five buildings can become unworkable at fifty. This is the question that gets skipped most often during a sales demo and causes the most regret eighteen months in. It’s worth asking not just what a platform costs today, but how the pricing model behaves as headcount and site count grow – a flat per-user rate scales very differently to a tiered model where core features sit behind higher plans. Fiix and eMaint, both long-established CMMS platforms, are worth a look here if the priority is asset-lifecycle tracking across a large equipment inventory. Fiix is aimed at teams that want preventive maintenance scheduling without a heavy implementation, with straightforward per-user pricing. eMaint, aimed more squarely at enterprise buyers, requires contacting the vendor directly for a quote, which is typical for platforms built for larger, more complex estates and usually reflects a more customised deployment. 5. How much of the current tech stack does it need to replace? Rip-and-replace is rarely realistic for a large estate that already runs an ERP system, IoT sensors, or a separate building management system. Integration depth is often the real deciding factor, more than any single feature on a comparison table. Ask specifically what the platform connects to natively versus what needs a custom build or a third-party add-on. 6. Is it actually built for your sector, or just adapted for it? A tool designed for industrial plant maintenance doesn’t automatically translate to a multi-tenant office estate or a hospitality group with dozens of small sites. Fracttal, for instance, has built its reputation specifically around asset performance management for industrial and energy clients – a strong option in that niche, less obviously suited to a retail or office portfolio.  At the lighter end, tools like FMX and EZOfficeInventory serve teams that need straightforward work order and inventory tracking without the overhead of a full FM platform, while Jobber is built more for field service businesses managing jobs and invoicing than for large multi-site estates. 7. What happens to the data if you switch again in three years? Facilities teams rarely stay on their first platform, and asset history, maintenance logs, and compliance records are painful to lose. Ask directly about export formats and data ownership before signing, not after a decision is already made internally. There’s no universal answer The right choice depends on portfolio size, the split between in-house and contracted labour, and how much of the compliance burden the software needs to carry versus what already sits in another system. The organisations getting the most value from a maintenance platform tend to be the ones that worked through these questions properly before buying, rather than the ones that picked whichever product had the longest feature list on the page.

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