Fixmart Limited, the UK supplier of construction products, has implemented the PODFather System, in order to improve its customer service, productivity, visibility and client communication. With the help of the System, Fixmart’s customer service team will be able to schedule and monitor time-critical deliveries for clients to sites across London
Fixmart is a leading supplier to the construction, M&E and HVAC sectors. The company has announced that they have recently partnered with Caddy Pyramid in order to develop a bespoke solution that will lead to an increase in the efficiency of navigation over rooftop obstacles as well as a solution
Fixmart Limited, the UK supplier of construction products, has implemented the PODFather System, in order to improve its customer service, productivity, visibility and client communication. With the help of the System, Fixmart’s customer service team will be able to schedule and monitor time-critical deliveries for clients to sites across London and the M25 corridor, straight from the company’s extensive warehousing facility in Kent. “Delivering products that are scheduled to arrive at a construction site are often time-critical with tight delivery windows so there are no delays to a particular phase of work. Failure to meet these can result in possible time and cost implications as well as financial penalties. The PODFather system will ensure that we deliver materials to our customers when they need them and also enable us to optimise our route planning to make the most efficient use of the fleet. It is just one of a number of recent initiatives we have undertaken to help our customers save time and money, maintain a competitive advantage and mitigate risk,” said Carl Ghinn, Managing Director of Fixmart Limited. Improved estimated times of arrival will be communicated to customers when the delivery is en-route with traffic information and delays provided in real-time. The system will also enable Fixmart to evaluate mileage, vehicle weight capacity and to create the most optimal delivery runs within the set time-window requirements of their customers. “Effective route planning should sit at the heart of any logistics team to help ensure the best chance of delivering on customer promises. Fixmart has taken PODFather to provide accurate delivery ETAs to their clients and they now know in advance if these are going to hit the required delivery time window. Electronic proof of delivery documents are sent in real-time back to the office and the customer stating the exact time of delivery, who received it, and where it was delivered,” commented Colin McCreadie, Managing Director of PODFather. Fixmart offers construction related products including fixings, containment, pipe support, brackets and ductwork.
Fixmart is a leading supplier to the construction, M&E and HVAC sectors. The company has announced that they have recently partnered with Caddy Pyramid in order to develop a bespoke solution that will lead to an increase in the efficiency of navigation over rooftop obstacles as well as a solution that would meet health and safety standards. This bespoke navigation solution could also lead to the reduction of labour time spent on installation. The partnership between Fixmart and CADDY PYRAMID will last for five years. Fixmart will be offering dedicate site visits for their potential customers and those interested in the manufacturer’s Step Over and Walkways systems. Fixmart will offer these dedicated visits in order to get a better understanding of the exact requirements before the design and build of the product. CADDY Pyramid is a brand of the leading global manufacturer Pentair and already carries a collection of their products. The Step Over and Walkways systems will be the latest products to join the company’s portfolio, and the solutions are thought to offer service engineers and other personnel safe and comfortable access over a range of rooftop obstacles like pipes, ducts and cable trays. Caddy and Fixmart have worked together for a number of years, and it is great news that the leading construction M&E and HVAC supplier has added the Step Over and Walkways solution to their product offerings. Fixmart understands how important the safe access offered by these solutions is on site and by working with the manufacturer it is hoped that the solution offered is more comprehensive and efficiently delivered. The partnership means that Fixmart can offer their clients a tailor made modular solution that will provide full assurance and meet specification. The new solutions that will be offered as a result of this partnership will reduce the amount of labour required to install similar walkways and access, with a world-class, safe and easy to assemble solution.
