Incentive FM adds Angel Central to Retail Portfolio

Incentive FM, the UK’s leading independent facilities company, has been awarded a £2 million, three-year contract to provide security and cleaning at Angel Central Shopping Centre in Islington, London.

Under the conditions of the agreement, which was awarded by leading property company CBRE, Incentive FM will be responsible for all cleaning and security at the 150,000 square foot open-air shopping centre which also has a late night music venue and numerous restaurants.

A team of 6 cleaners will operate 7 days a week from 5am – 11pm to deliver high levels of cleanliness and the 12-strong security team will operate 24/7 providing manned guarding and management of the security control room. Key security challenges include the fact that this is an open scheme centre with three different entrances on Liverpool road, Upper Street and Park Street and the highly successful O2 Academy attracts a vibrant, late night crowd.

Lynne Glover, Centre manager, said: “All of us here at Angel Central are committed to making our customers as welcome and comfortable as possible and providing a safe and clean environment is a major part of that.  Therefore our choice of FM partner is extremely important and we are confident that Incentive FM has both the skills and knowledge to deliver the standards we require.”

Martin Reed, Managing Director at Incentive FM Group, said: “We work with a number of shopping centres throughout the UK and understand the challenges they face. Our solutions are designed to add up to a lower total acquisition cost for the shopping centre and accordingly, their retailers. As a result our retail portfolio is growing as property companies such as CBRE start to see the results we deliver.”

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Issue 324 : Jan 2025