First Utility Profits Fall Despite Growing Customer Base

First Utility has reported an 84% fall in pre-tax profits, despite growing its customer base by a quarter.

The supplier’s annual financial report showed that profits fell to £1.7 million last year, from £10.8 million the previous year, though the number of customer accounts increased to 883,000.

The accounts show that the additional energy customers drove a 51% annual revenue growth, however administrative expenses went up during the year by 62% as a result of “continued investment in acquiring and serving the significant growth in customer numbers”.

First Utility blamed some of the profit loss on “abnormally warm weather in November and December 2015”.

First Utility Chief Executive Ian McCaig commented: “We continued to make strong progress against our strategy in 2015, growing our customer base by 25 per cent to 883,000 and increasing our revenues by 51 per cent to £847 million.

“A key focus of 2015 was investing for the next stage in our development. We increased the pace of investment in line with our ambitions to ensure we are well-positioned to capitalise on future growth opportunities and that customers remain at the heart of our proposition.”

McCaig said that the acquisition of the firm’s billing platform assets from its third party provider marked an “acceleration of our plans to build our next generation billing platforms”.

First Utility also grew overseas, launching in Germany last September in a partnership with Shell Energy Europe.

McCaig added: “Having made these major strategic investments and navigated the volatility in markets generated by the warmest winter since records began, First Utility still continued to be the only of the new generation of independents to grow its track record of profitability and showed that low prices can be delivered to UK householders sustainably.”

LinkedIn
Twitter
Facebook
Pinterest
WhatsApp
Email
Latest Issue
Issue 322 : Nov 2024