The FirstPort Group, the UK’s leading provider of residential property management services, has appointed Carina Paine as its Head of Resident Management Company (RMC) Services. This newly created role is designed to strengthen FirstPort’s commitment to the growing consumer-led market.

Carina will be responsible for overseeing the operational delivery and strategic direction of FirstPort’s RMC services, ensuring a consistent, high-quality experience for both residents and RMCs.

She joins FirstPort from Barratt Redrow, where she served as Estates Manager for the Southern Counties division. During her tenure, she played a key role in estate management and led RMC transitions, bringing valuable expertise to her new position.

Speaking about her appointment, Carina said:
“I am excited to join FirstPort at a time of significant change in the property industry. We are continuously improving how we listen to our RMC clients to better meet and exceed their expectations. My focus will be on shaping our service offerings to align with their needs.

“It is essential that we take a collaborative and tailored approach, as no two RMCs are the same. By fostering strong, transparent relationships with residents and delivering a professional, simplified, and effective service, we can ensure the long-term success of these developments.

“This partnership empowers homeowners, ensuring they have clear insights into how their developments are managed, while also streamlining the process for developers.”

Martin King, Managing Director of The FirstPort Group, added:
“We are delighted to welcome Carina to FirstPort. Her extensive experience in the RMC and developer landscape will be invaluable as we continue to adapt and innovate to meet the evolving needs of our clients. Her leadership will help us build a more collaborative approach for our Resident Directors, ensuring long-term success and satisfaction for both residents and clients.”

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