Research by Warwick Estates reveals that the UK’s property management services industry is on track to have a market value of more than £30 billion by 2025 as a pandemic slump makes way for consecutive years of steady growth. The property management services industry covers all businesses that provide third-party
Both bodies say the two property management organisations together will create a more united and stronger voice as leasehold reform looms. The UK’s two most high-profile property management bodies The Association of Residential Managing Agents (ARMA) and The Institute of Residential Property Management (IRPM) are to merge. Both organisations want to establish
SHEFFIELD property management specialist Omnia Property Group is continuing to work with national safety organisations to ensure the safety of all its national portfolio of properties in the wake of the Grenfell Tower tragedy. The Omnia team – accredited members of the Association of Residential Managing Agents – have been
Crabtree is delighted to announce Crabtree’s Business Development Manager – Kieran Clarke Kieran has been in the property industry for over 8 years and is AIRPM qualified. During his career he has gained experience in block, estate, facilities, and AST management, as well as investment both in the UK and
Bellharbour’s is delighted to announce Business Development Associate Director – Katie Barlow Katie joins Bellharbour as a new Associate Director in charge of business development. She comes from Rendall & Rittner and Harrods Estates Asset Management where she was Associate Director of Commercial Property and Associate Director of Operations respectively.
Leading managing agent, Rendall & Rittner has appointed Sarah Williams as Area Director to oversee property management across one of their London divisions. An experienced residential property management professional, Sarah has specialised in the block management sector for over 16 years. She joins the company from Warwick Estates where she
SDL Property Management explains what block management is… Managing a block of flats requires a professional approach, time and dedication. Block management is known by various names in the industry; leasehold management, property management and estate management to name a few. If you’re thinking of getting into block management, but you
WORCESTER-based Mainstay Group has appointed a new Managing Director, following a period of planned and sustained growth. The full-service property management company has brought on Andy Billson to head up its residential property management arm of the business. Andy joins the Group from residential giant Barratt Homes, where as Managing
Property services provider HML Holdings said Tuesday it had acquired property management business Residential Block Management Services located in Blackheath for £675,000. Residential Block Management Services (RMBS) had been operating as a block management services business in and around the Blackheath area since 2005. It had grown to manage over
Following its purchase by leading managing agent Rendall & Rittner, Braemar Estates will become Rendall & Rittner creating one fully integrated business. Rendall & Rittner acquired Manchester-based managing agents, Braemar Estates, at the end of last year, bringing the group’s total portfolio of managed properties to more than 60,000 across
BDC 319 : Aug 2024
Research by Warwick Estates reveals that the UK’s property management services industry is on track to have a market value of more than £30 billion by 2025 as a pandemic slump makes way for consecutive years of steady growth. The property management services industry covers all businesses that provide third-party or outsourced services to oversee the management and maintenance of property, as well as tenant relations, on behalf of owners or landlords. Today, the industry is made up of 22,245 businesses employing 309,172 members of staff, combining to generate a market value of £27.7 billion. This value represents an increase of 5.3% since last year but still isn’t enough to bring market value back to where it was prior to the pandemic. The current market remains -4.9% down on 2019 when its value peaked at £29.1 billion, but there needn’t be too much cause for concern because today’s value is still 26.8% higher than it was a decade ago. Furthermore, projected figures suggest that 2022’s start towards post-pandemic recovery is paving the way for at least three years of continuous market growth culminating in 2025 when the property management services industry is expected to be worth £30.4 billion; a 9.8% increase on today’s value. If this comes to fruition, it will mean that the market reaches a higher value that at any other point in the past decade, including its pre-pandemic peak of 2019. Data tables Data tables and sources can be viewed online, here.
Both bodies say the two property management organisations together will create a more united and stronger voice as leasehold reform looms. The UK’s two most high-profile property management bodies The Association of Residential Managing Agents (ARMA) and The Institute of Residential Property Management (IRPM) are to merge. Both organisations want to establish a ‘united and stronger’ voice for the industry at a time when managing agents and property management professionals face unprecedented changes and as leaseholder reform legislation begins to make its way through Parliament. The proposal will be subject to approval by members at each organisation’s upcoming general meetings. ARMA executive chair Nigel Glen says the bodies have worked together on a wide range of topics including the building safety crisis, mental health and wellbeing in the sector and regulatory reform. Nigel claims a merged organisation would give it greater power and enable it to support both managing agent firms and professional individuals. “Combining our resources, data and expertise allows us to more effectively support our membership through guidance and business support, raise standards through enhanced professional qualifications, multi-channel training and ongoing professional development opportunities, and provide a more influential and representative voice to our ongoing government and stakeholder engagement,” says Glen. If approved, the two organisations and their respective secretariat teams would come together before the end of the year and the two brands would be retained for a period of time under the new organisation. This is similar to when landlord organisations NLA and the RLA joined forces recently. It is proposed that IRPM boss Andrew Bulmer would become CEO of the new organisation, while Glen would become the executive chair of the new board.
SHEFFIELD property management specialist Omnia Property Group is continuing to work with national safety organisations to ensure the safety of all its national portfolio of properties in the wake of the Grenfell Tower tragedy. The Omnia team – accredited members of the Association of Residential Managing Agents – have been actively engaged with ARMA-led seminars and with the Ministry of Housing, Communities and Local Government Building Safety programme about the revised compliance framework introduced by new regulations and the potential impact they would have on leaseholders and landlords. And the company has established a dedicated External Façades Working Group, consisting of qualified residential property managers and building surveyors, to ensure that any properties that Omnia manages have non-compliance issues progressed in a safe, timely and professional manner. The Grenfell Tower tragedy unfolded on June 14 2017 when a fire broke out in the 24-storey Grenfell Tower block of flats in Kensington, London, resulting in 72 deaths and more than 70 injuries. The disaster was the worst UK residential fire since the Second World War and a subsequent public inquiry found that the building’s exterior did not comply with regulations and was the central reason why the fire spread with such devastating consquences. The Omnia Property Group works across all areas of the property market including block and commercial property management, offices, student accommodation, residential lettings and facilities management. Its portfolio includes the management of 1,000,000 square feet of office space, 1,500 residential properties and student beds across the UK and more than 1,800 block management units – more than £650,000,000 worth of property in total. “The emerging focus on exterior wall safety in the wake of Grenfell has created a further challenge for landlords and asset owners in a market already subject to high levels of fluctuation and uncertainty due to the COVID-19 pandemic,” said Managing Director Joanne Race. “When the government released the Building Safety Advice for Building Owners Guidance in January 2020, it was interpreted throughout industry as mandating that a building’s exterior wall systems must be compliant with regulations. “A subsequent consequence of the guidance’s release has seen mortgage lenders and surveyors raise safety concerns about buildings during the sales process, rendering some apartments and even entire buildings as unsellable without remedial works being undertaken.” The Royal Institute of Chartered Surveyors (RICS) designed and issued the External Wall System form (EWS1) as a mechanism to remove such barriers to transactions, whilst providing all parties with assurances that the building had been appropriately reviewed and was deemed safe for occupation and use. An EWS1 form can only be completed by a suitably qualified, professional surveyor and usually only after extensive surveys are undertaken of the building to determine if the cladding, materials, and construction methods are safe and compliant. The government has made available £3.5 billion to help fund work on unsafe exterior wall systems on high-rise buildings where they have been identified as non-compliant with the new regulatory framework. “We have been able to liaise with our clients to facilitate required surveys, well in advance of other operators within the industry,” said Joanne “Buildings within our managed portfolio that may be impacted by the new regulatory framework are already well advanced with ensuring their compliance with the new guidance and, where appropriate, funding applications to the government in anticipation of any required remedial works. “As part of our commitment to ensuring our client’s assets have their value protected and maintain compliance, we have been working alongside national leaders in cladding remedial works to familiarise ourselves with emerging industry best practice and ensure that the advice we provide clients is current and relevant. “Working alongside the South Yorkshire Fire and Rescue Service, we have also maintained diligent and straightforward communication with our landlords and their tenants during this process. “The penalties and indirect negative impact on valuation that non-compliance with the new guidance and revised regulatory framework can impose on landlords are substantial. “But Omnia is now well positioned to advise clients on the impact of these new regulations and how best to navigate their requirements to protect the value of your asset, ensure its compliance and maintain its safety.”
Crabtree is delighted to announce Crabtree’s Business Development Manager – Kieran Clarke Kieran has been in the property industry for over 8 years and is AIRPM qualified. During his career he has gained experience in block, estate, facilities, and AST management, as well as investment both in the UK and overseas. Kieran started his career in property in 2013 as a property manager for Atlantis Estates. He was promoted to Regional Manager and then to Sales/Relationship Director looking after all current clients and obtaining new business and working with developers. In 2017 Kieran moved to Spain and co-started a property sales, lettings and property management company. Initially focussing on Spain, he then branched out to sales and developments in the USA and a development attached to a hotel in Costa Rica. He was also involved in hotel investment/sales in Morocco and Mauritius. Kieran moved back to the UK in 2019 and assisted in the setup of all company/HR/HSE and facilities management for a portfolio of pub/restaurants. In late 2020 he joined Leaders as Head of Property Management, looking after a team in Cambridge. With Kieran on board, and with his diverse range of experience we see future growth for the business within the London block management sector. Crabtree is an established Managing agent with over 35 years serving the property industry.
Bellharbour’s is delighted to announce Business Development Associate Director – Katie Barlow Katie joins Bellharbour as a new Associate Director in charge of business development. She comes from Rendall & Rittner and Harrods Estates Asset Management where she was Associate Director of Commercial Property and Associate Director of Operations respectively. She is bringing with her 20 years of experience in Real Estate as a vital member of those Property Management teams. Katie has managed a large number of fund management, private and overseas clients with a mixed-use and nationwide portfolio. Significant managements for Katie have been the HSBC Tower and One Cabot Square in Canary Wharf, One Blackfriars, Holland Green, 77 Mayfair and One Tower Bridge. Key corporate clients have included the Qatari Investment Authority, Harrods, British Land and St George. With Katie on board, we see future growth for the business within the high-end block management sector. With the combined expertise across the team, the more elite developments in central London receive a unique and personal style of management. Bellharbour was launched as a trading name of Crabtree Property in 2020 to serve London’s finest high-end apartment blocks. Katie will be integral to the team’s expected growth in 2021.
Leading managing agent, Rendall & Rittner has appointed Sarah Williams as Area Director to oversee property management across one of their London divisions. An experienced residential property management professional, Sarah has specialised in the block management sector for over 16 years. She joins the company from Warwick Estates where she was an Associate Director responsible for five regional offices. Prior to that she worked for RMG, where she worked her way up gaining experience across the business. Sarah’s focus at Rendall & Rittner will be running the teams that look after a number of the company’s property clients, ensuring the highest levels of service delivery. Rendall & Rittner’s portfolio of almost 80,000 units nationwide includes some of London’s most prestigious new developments and Sarah’s Central London division spans the full range of development types from large mixed-use schemes and high-rise towers to traditional mansion blocks. Commenting on her new role Sarah says: “Rendall & Rittner has an outstanding reputation and an excellent mix of clients, so I am delighted to join the team. Good customer service is at the heart of Rendall & Rittner’s promise to their clients and it is something I am passionate about. I’m looking forward to working with the property managers and on-site teams to look after the interests and safety of residents.” Richard Daver, Managing Director of Rendall & Rittner comments: “We are very pleased to welcome Sarah to Rendall & Rittner. Her depth of experience in the property management industry will be a huge asset and her appointment is part of our strategy of strengthening the business by employing the very best people as we continue to grow.” For more information on Rendall & Rittner please visit www.rendallandrittner.co.uk.
SDL Property Management explains what block management is… Managing a block of flats requires a professional approach, time and dedication. Block management is known by various names in the industry; leasehold management, property management and estate management to name a few. If you’re thinking of getting into block management, but you aren’t sure what’s involved, here’s our guide to what it is and how it works: A quick introduction to leasehold Leasehold flats can be in purpose-built blocks, in converted houses or above commercial or retail premises. A leasehold usually includes everything within the four walls of a flat, down to the floorboards and plaster on the walls and ceilings. The freeholder usually owns the building, including the common parts (eg corridors, entrance way), the structure (eg roof, windows) and the land it stands on. The freeholder is, normally, responsible for the maintenance and repair of the building. If so, the costs for doing so are recoverable through the service charges and billed to the leaseholders. The freeholder or resident management company usually appoint a managing agent to manage their block. What are service charges? Service charges are payments by the leaseholder to the landlord for all the services the landlord provides. Details of what can (and cannot) be charged by the landlord and the proportion of the charge to be paid by the individual leaseholder will all be set out in the lease. What is block management? Block management is the process of managing the communal areas of residential properties through the service charge. Managing a block of flats requires a professional approach, time and dedication. Block management involves constant communication with various contractors in respect of maintenance and repairs, insurance of the building and, in some cases, provision of central heating, lifts, porterage, estate staff, lighting and cleaning of common areas. It also requires a good understanding of legislation and leasehold matters, preparation of budgets and annual accounts, as well as routine inspections to check that the property is in good order. A major part of a role in block management is ensuring that the landlord and leaseholders get value for money for their service charge payments, and the building is maintained in accordance with the terms of the lease. SDL Property Partners is a franchise network which enables you to become a managing agent and offer block management as part of your services. In a nutshell, we’ll get you up and running, providing training, support and back office systems. If you’re looking for a new opportunity and block management sounds like it could be for you, get in touch with our team. If you wish to find out more about getting your property managed by the experts, please visit – https://sdlpropertymanagement.co.uk/contact-us/
WORCESTER-based Mainstay Group has appointed a new Managing Director, following a period of planned and sustained growth. The full-service property management company has brought on Andy Billson to head up its residential property management arm of the business. Andy joins the Group from residential giant Barratt Homes, where as Managing Director, he was responsible for introducing an in-house property management service – Barratt Residential Asset Management – from 2012, until its successful sale in March 2019. At the time, it was the first developer outside of the retirement sector to launch such a service. Prior to that, he held various operational roles during his 21-year career with the Peverel Group, including setting up its specialised mixed-use brand consort. In his new role at Mainstay, Andy will report in to Group Managing Director Luke Sanders, and will work alongside his predecessor, Gary Crook, who has a new role as Managing Director for New Ventures. Luke Sanders, Group Managing Director at Mainstay, said: “Andy’s appointment comes at a fitting time for Mainstay Group, as our residential part of the business continues to flourish and develop. “To have secured someone as knowledgeable and high-profile as Andy is testament not only to our past track record, but to our bright, exciting future. “His passion for innovation in real estate and his 29 years of experience in the sector are exactly why we hired him, as we look to drive forward our corporate strategy and enhance our offering.” Andy added: “Mainstay is committed to best-in-class customer experience and remaining on the cutting edge of property management – values which very much align with my own. “With that in mind, I’m delighted to be joining the team and playing a key role in helping to shape the direction the business goes in throughout this next period of growth.” Established in 2000, Mainstay was founded by Glyn Miles, Graham Donaldson and Andrew Tilly. The business now manages in excess of 80,000 homes across the UK, and headcount stands at 726. This year alone, Mainstay is on track to turnover a record-breaking £25.9 million in line with their 2020 corporate strategy. www.mainstaygroup.co.uk
Property services provider HML Holdings said Tuesday it had acquired property management business Residential Block Management Services located in Blackheath for £675,000. Residential Block Management Services (RMBS) had been operating as a block management services business in and around the Blackheath area since 2005. It had grown to manage over 2,000 units in 160 blocks mainly in the South Eastern quartile of London. RBMS’ employees would remain with the business and operating from its existing offices. RBMS reported annual revenues of £803,000 for the year ending 31 December 2018. The transaction included additional performance related retention payments of up to £169,000 which would be subject to the achievement of certain criteria and be payable 12 months from the acquisition date. ‘We are pleased to welcome all the team at RBMS into the HML Group. The business will become a valuable addition to our network of offices in London and provide ideal coverage for us in this important geographical area,’ said Rob Plumb, Chief Executive of HML.
Following its purchase by leading managing agent Rendall & Rittner, Braemar Estates will become Rendall & Rittner creating one fully integrated business. Rendall & Rittner acquired Manchester-based managing agents, Braemar Estates, at the end of last year, bringing the group’s total portfolio of managed properties to more than 60,000 across the UK. Initially, the two companies were operating under their own names, but the move to unite them as Rendall & Rittner allows the company to grow nationally under one brand. The change is effective as of 24th September. Rendall & Rittner, an experienced operator in the residential block management sector, has been expanding rapidly in recent years and recently was awarded a Platinum accolade in the Investors in People (IIP) standard making the company third place, out of only 18 real estate companies in the UK to be awarded this level. Its acquisition of Braemar Estates has allowed it to increase its presence in the North West. Its portfolio ranges from traditional mansion blocks to substantial mixed-use developments. Richard Daver, Managing Director of Rendall & Rittner, comments: “By operating as one company with one team, under one brand, we can strengthen Rendall & Rittner’s foothold in the region and provide excellent service and value to our customers and clients. We all share the same values and commitment to quality, and we are excited about moving forward together as a truly national company at the forefront of our industry.” The integration of the businesses will utilise the strengths of both companies and will result in benefits to customers including an upgraded online portal, improved reporting, slicker communication through a new system for logging and tracking work and better value through group purchasing deals. The teams will continue to operate from their current offices in London, Manchester, Hale and the Midlands. Matt Kirk, the company’s North Area Director comments: “Following a strategic review of our position, it was evident that integrating the two businesses was the next logical step and a way to ensure that we continue to deliver the highest standards of service across Manchester and our region.” For further information about Rendall & Rittner, visit www.rendallandrittner.co.uk
