Even a minor plumbing issue can quickly become a major inconvenience in your home or business. Whether you find a leaking faucet or experience an awful smell from the outside drain, you need a reputable plumbing company to fix the issue before it worsens.
With so many options in St. Louis, Missouri, you may not know where to start when searching for a plumber. When researching plumbing companies, the first thing to consider is the number of years of industry experience each company has.
For example, Maplewood Plumbing & Sewer LLC boasts an incredible 35 years of industry experience. This means they have seen everything and can handle anything from quick repairs to major installations.
In addition to experience, there are several other factors to consider when looking for a plumbing company. These include the following.
Licensing and Certifications
The plumbing company you hire must have properly licensed and certified plumbers. Moreover, the plumbing technicians who work on your property must also be insured.
This guarantees that the plumbing company follows state regulations and uses industry-approved techniques. It also means the company will cover any mishaps during the plumbing fix.
Reputation and Reviews
Plumbing companies with many years of experience and licensed plumbers are likely to have an excellent reputation. Still, you should check their online reviews to make sure.
When you compare plumbing companies and their services, find reviews for them on websites like Yelp and the Better Business Bureau. You will also find Google Reviews under their Google Business Listing.
If you find a lot of negative company reviews, look for specific patterns. Customers may complain about slow responses or bad after-sales service. If there are more bad reviews than good ones, looking for another plumbing company may be best.
Transparent Quotes and Pricing Options
You absolutely need transparency when it comes to pricing and quotes. You do not want to get an estimate and pay double the amount when the work is done. Hidden or unexpected costs are a big no-no, so only consider hiring a plumbing company when they are upfront about all costs.
Quotes should be detailed and cover all aspects of the plumbing service that needs to be done. This includes emergency call-out fees, labor, and parts.
Some companies offer flat-rate pricing, while others may change by the hour. It is important to ask how a plumbing company calculates its rates and whether you should expect additional costs for after-hours services.
Warranties
Always ask whether the company has warranty policies in place. Reputable plumbing companies stand behind their work and technicians by offering warranties on parts and labor. Warranties provide peace of mind that the company will fix any mistakes or replace faulty parts at no additional cost.
Response Times
Plumbing emergencies usually happen according to Murphy’s Law. You may have the family over for dinner only to have a water pipe burst. You may get ready for a quiet night in, only to find that your toilet is overflowing and the water has spread to the outdoor passage.
When things like this happen, you need a plumbing company that offers 24/7 emergency services and will respond immediately when you call for assistance.
Again, a reputable company will likely offer emergency support and send someone to assist immediately.
Range of Services
It is also important to remember that not all plumbing companies offer the same services. Some may specialize in basic repairs, while others provide comprehensive services.
If you need basic plumbing services for your home, find a plumbing company that offers these services. If you need installation or maintenance of commercial plumbing systems, you need a company with the capacity and expertise to provide these services.
For instance, homeowners may want to hire a plumbing company that offers leak detection, heat pump repairs, and sewer blockage removal.
If you have a business, you must look for a company that can provide services to multiple floors, find and fix water line issues, and detect and repair leaks.
Eco-Friendly Options
If sustainability is important to you, you should look for a plumbing company that uses environmentally friendly products. The company may also use water conservation techniques and can advise you on greener plumbing options for your home and office.
The Right Plumbing Company Offers More Than Just Affordable Prices
Cheaper does not always mean better. Do not let low prices drive your decision when you compare plumbing companies. Instead, consider the above factors to ensure your plumbing problem is fixed efficiently and professionally.
