Costa Coffee has chosen Colliers as estates management partner for its UK portfolio in a five-year agreement that covers more than 1,600 sites nationwide.
Under the partnership, Colliers will deliver an integrated suite of services spanning property management, lease administration, data analytics, finance, technology, professional advisory and agency support. The remit is designed to give Costa a single, joined-up view of its estate while tightening execution on day-to-day operations and future growth.
Founded in London over 50 years ago, Costa continues to expand both at home and internationally. Colliers’ brief will be to ensure the brand’s property strategy evolves in step with that growth agenda, aligning decisions on leases, refurbishments and new openings with performance data across the network.
Simon Armitage, head of UK enterprise client operations at Colliers, said: “We are delighted to be working with Costa Coffee as they continue to grow their presence across the UK. It’s a well-known and well-loved brand and supporting a portfolio of this scale brings exciting opportunities. Our focus will be on consistency, responsiveness and clarity, ensuring Costa Coffee has the support it needs to deliver its property strategy.”
From Costa’s side, the emphasis is on using the partnership to underpin an active development pipeline and maintain pace as consumer demand shifts. Nick Ridley, property and store development director at Costa Coffee, said: “Costa Coffee has an exciting pipeline of growth ahead as we continue to expand our presence across the UK. Our property strategy plays a vital role in helping us bring great coffee experiences to more customers, in more places. We’re delighted to be working with Colliers as we take the next step in developing and supporting our estate.”
The arrangement brings together operational rigour and advisory expertise across a large and varied footprint that includes high streets, retail parks, travel hubs and drive-thru locations. By consolidating estates management and strengthening data flows, Costa aims to sharpen decision-making on rent reviews and renewals, streamline compliance, and target capital where it delivers the greatest customer and commercial impact.
For Colliers, the mandate adds a sizeable consumer brand to its enterprise client roster and underscores the advisory firm’s focus on technology-enabled property services. The team will look to standardise processes across Costa’s network while building in the agility required to respond quickly to market opportunities.
With the UK coffee market remaining competitive and location-sensitive, both organisations frame the partnership as a way to sustain momentum: Costa through disciplined expansion and estate optimisation, and Colliers through delivering measurable efficiencies and clear lines of accountability over the next five years.
Building, Design & Construction Magazine | The Choice of Industry Professionals