The Leaders Romans Group (LRG) is thrilled to announce the successful completion of another acquisition – GPS Property Management. Based in Ravenshead in Nottinghamshire, the business has been owned and run by husband and wife team, Garry and Sarah Peacock, for the last eight years. The acquisition will see a
CALA Homes, one of the UK’s most upmarket major homebuilders, has agreed a partnership with the nation’s fastest broadband provider. It will offer residents day one access to gigabit broadband speeds across its new housing developments in West Scotland. The partnership will see Hyperoptic, the largest gigabit provider in the UK,
One of Wales’ fastest growing construction companies has increased turnover by more than 30 per cent in the last year. EvaBuild has seen revenues increase to £4.5million from the previous year’s £3.2million in the year to the end of June. The number of staff has also risen in the past
Muhammad Uddin and Isobel Moorhouse, two Yorkshire Housing apprentices, have fought off stiff competition to make the final shortlist for Yorkshire and Humber regional apprenticeship awards 2018. Both apprentices made the shortlist, which showcases the diverse range of sectors engaged with apprenticeships and celebrates outstanding apprentices, such as Muhammad and
Experienced rendering contractor M P Plastering of Somerset excels with the use of high performance, technically advanced products manufactured by Saint-Gobain Weber. As a specialist applicator, M P Plastering has a wealth of experience in the application of sprayed renders and external wall insulation. Projects range from one-off domestic applications
When it comes to future of oil consumption, over the next 20 years it is clear that we will reach our peak-capacity. However, demand continually appears to rise as the global production of oil decreases. In light of this, the construction industry still requires most of its energy sources from
Unispace has completed the strategy, design and delivery for Hogan Lovells new office in Birmingham, a world class new workspace in one of the UK’s most dynamic office markets. The 2,147 sq. m, project managed by specialist project managers Buro Four was completed by Unispace’s London studio for one of the world’s
ZF Services Nottingham Off-Highway centre increases capacity through workshop expansion and engineer recruitment More customers to benefit from “complete range of transmission and axle solutions” Expansion reflects recent full year growth of world’s top 50 construction equipment manufacturers* ZF Services UK has expanded its capacity to remanufacture and repair transmissions,
WORK has started on the brand-new UK headquarters for award-winning international power tools manufacturer Festool. Pick Everard – the independent property, construction and infrastructure consultancy – is providing a full design and project management service for the 2,800 m2 two-storey scheme. The project represents an investment of £10 million and
The Leaders Romans Group (LRG) is thrilled to announce the successful completion of another acquisition – GPS Property Management. Based in Ravenshead in Nottinghamshire, the business has been owned and run by husband and wife team, Garry and Sarah Peacock, for the last eight years. The acquisition will see a new Leaders office open in Ravenshead, to provide sales and lettings services to local residents and to support the neighbouring Leaders’ branches in Mansfield and Nottingham. The original GPS Property Management staff will continue to manage their strong portfolio of over 400 tenancies, whilst building on the business’ excellent reputation by delivering exceptional customer care through our variety of sales and lettings services. Matthew Light, Group Mergers and Acquisitions Director at LRG, says: “Recent months have seen us continue to expand with numerous acquisitions, adding several new portfolios and branches in key markets across the UK. “We are delighted to have acquired this well-respected business and we welcome its staff members to the LRG community. We are confident that they will continue to provide their fantastic customer service to landlords and tenants in Ravenshead, Mansfield and the surrounding areas.” Having now completed on over 150 successful acquisitions, LRG is the property industry’s leading acquirer, adopting a hands-on approach to help business owners achieve their objectives. The vast majority of employees acquired with businesses are retained and go on to enjoy long and successful careers with LRG, taking advantage of the fresh opportunities LRG are able to offer them. For further information on selling your business to the Leaders Romans Group, contact Matthew via email at mlight@lrg.co.uk
CALA Homes, one of the UK’s most upmarket major homebuilders, has agreed a partnership with the nation’s fastest broadband provider. It will offer residents day one access to gigabit broadband speeds across its new housing developments in West Scotland. The partnership will see Hyperoptic, the largest gigabit provider in the UK, install its services across its seventeen new housing sites. The development locations include Strathaven, Newton Mearns, Glasgow, Bearsden, Cumbernauld and Larbert. Hyperoptic’s full fibre cables go all the way to the building, which is why it can offer symmetrical gigabit broadband services – over 22x faster than the average broadband speed in Scotland. Many competitor fibre networks only go as far as a cabinet in the street, relying on slow copper cables from there to the building; this means a lower speed that also varies according to where you live along the street. Hyperoptic is rolling out the largest gigabit network in the UK. Its full fibre network is already live in Glasgow and Edinburgh, passing over 15,000 homes and businesses. This partnership with CALA Homes includes over 1,800 homes. Liana Canavan, Sales and Marketing Director for CALA Homes (West): “We pride ourselves on being renowned as a premium housebuilder. This reputation is built upon our commitment to give our customers the best living experience possible. This partnership addresses and exceeds the digital needs of our future residents. Being able to immediately get online, via the fastest broadband connection in the UK, is just phenomenal. This information will be incredibly well received by our future customers and will positively impact their move-in experience.” Sharon Maybury, National Manager, Hyperoptic, adds: “This partnership with CALA Homes enables us to expedite our Scottish expansion via installing our services at the build stage. Hyperoptic is committed to lead the charge to Gigabit Scotland. We announced our intention to expand our full fibre network to Scotland in 2015. Since then we have been working steadily to expand our footprint, with the aim of connecting hundreds of thousands of Scottish residents in the coming years.” The first development due to be completed is 21 Mansionhouse Road, a magnificent collection of 101 luxury apartments and penthouses in one of south Glasgow’s most sought-after neighbourhoods. For more information, please visit: https://www.cala.co.uk/homes-for-sale/west-of-scotland/21-mansionhouse-road About Hyperoptic Hyperoptic was founded in 2011 to shake up the UK broadband market and is now the country’s largest and fastest-growing gigabit network provider. It delivers the nation’s fastest broadband speeds of up to 1Gbps (1,000 megabits per second), which is over 22x faster than the UK average. Hyperoptic is a leader in “full” fibre optic technology, delivering fibre-to-the-premises (FTTP) not just fibre-to-the-cabinet (FTTC). Its future-proofed infrastructure is bringing transformational internet speeds and connection stability to millions of people across the UK. Hyperoptic works with property owners, developers and professionals, designing and installing dedicated fibre infrastructure to new buildings and existing developments. It focuses exclusively on urban areas, often in areas neglected by other providers and network builders. The company has been awarded ‘Best Superfast Broadband’ provider by the Internet Service Providers’ Association for the past six years in a row, and was crowned the ‘Most Innovative Provider’ in the 2017 Broadband Genie home broadband survey. For more information visit: www.hyperoptic.com
One of Wales’ fastest growing construction companies has increased turnover by more than 30 per cent in the last year. EvaBuild has seen revenues increase to £4.5million from the previous year’s £3.2million in the year to the end of June. The number of staff has also risen in the past 12 months from 21 to 31. To coincide with the latest financial performance, the company has unveiled a fresh brand identity and website. EvaBuild was founded in 2011 by Managing Director Nick Evans. In 2015, it won the Fast Growth 50 award for being the fastest growing business in Wales. The firm, which is headquartered in Newtown, carries out civil engineering, construction and groundworks projects for public sector and private sector organisations in England and Wales. It specialises in groundworks for modular and traditional building works. Nick said: “We have had a fantastic 12 months culminating in year-on-year growth of over 30 per cent and the addition of 10 new people to the EvaBuild team. “We are passionate about finding great new people to join our team whether it is a young apprentice looking for a break or a more experienced project manager. All of them receive the best possible training and opportunities to grow as our business grows. “We have seen a step-change in the quality of contracts we have secured in the past couple of years and are now working with some household names in a number of sectors including education and healthcare. “We have further significant plans for growth over the coming years and felt that the time was right to unveil a new brand identity and company website which will support us in the next stage of our expansion.” EvaBuild has also just achieved the prestigious ISO 14001 accreditation, the international standard for an effective environmental management system. Nick added: “We put customer service and having the right systems and processes at the very core of everything we do at EvaBuild. “We work around our clients, whether a busy hospital or a school during term time, to minimise noise, dirt and disruption. This approach has enabled us to gain a large proportion of our business through recommendations.”
Muhammad Uddin and Isobel Moorhouse, two Yorkshire Housing apprentices, have fought off stiff competition to make the final shortlist for Yorkshire and Humber regional apprenticeship awards 2018. Both apprentices made the shortlist, which showcases the diverse range of sectors engaged with apprenticeships and celebrates outstanding apprentices, such as Muhammad and Isobel, who go above and beyond to champion apprenticeships. Isobel, from Bradford, joined Yorkshire Housing in 2015 as apprentice surveyor and in May 2018 completed the level three apprenticeship in property maintenance surveying, achieving 100 per cent distinctions for elements of her surveying qualifications and also received the chief executive award. During her apprenticeship Isobel carved a niche for herself as a priceless member of the repairs investment team. She is also a member of the young ambassador network. Fellow awards shortlisted candidate Muhammad Uddin started his Yorkshire Housing apprenticeship straight after leaving school, joining the benefits and advice team. Within 12 months he achieved his level two business admin qualifications and successfully secured a role as customer complaints apprentice, enabling him to do his level three business admin qualification. Last month he was shortlisted in the top 20 Young Leader Inside Housing finalist awards. Muhammad has been instrumental in the rollout of a new complaints system, mentoring new apprentices, running workshops and training staff. As an active apprentice champion he’s spoken at local BME forums, career events, been featured on podcasts, websites and represented on the Young Apprentice Ambassador network. Shortlisted candidate, Isobel Moorhouse said: “I feel very privileged and shocked to have been shortlisted for this award. I’m really pleased as getting to the finals is very exciting and I really look forward to finding out who the winner is!” Kiran Olak, Yorkshire Housing’s senior people development coordinator, said: “Muhammad and Isobel are a real credit to Yorkshire Housing and have really gone above and beyond to champion apprenticeships. I am very proud that their great work has been recognised and they have been shortlisted for this prestigious award, acting as great ambassadors for apprenticeships.” We wish them the best of luck at the regional finals on 26 September 2018. You can find out more information on the National Apprenticeship Awards on their website.
Experienced rendering contractor M P Plastering of Somerset excels with the use of high performance, technically advanced products manufactured by Saint-Gobain Weber. As a specialist applicator, M P Plastering has a wealth of experience in the application of sprayed renders and external wall insulation. Projects range from one-off domestic applications to large new-build developments for NHBC registered property developers. Training plays an important role at M P Plastering and managing director Mark Pickthall personally invests in regular training for himself and his expanding team. “All our jobs come with written specifications and guarantees so it is essential that we ensure exemplary standards of craftsmanship if we are to be considered for more work in the future.” In maintaining these standards Mark and members of his 35-strong team have undertaken on-site training provided by Saint-Gobain Weber to install floors using their existing render pumps to apply screed to floors. They have also undertaken training in floor screed application at the Saint-Gobain Technical Academy in Flitwick. “Expanding the services we can offer has given us the opportunity to tender for both rendering and flooring contracts on some of the bigger projects,” says Mark. A perfect example is the contract M P Plastering has won from Cotswold Homes Limited, a prestigious property developer dedicated to delivering quality new homes in the South West, at their Corsham Rise development in Bath. Guy Edge, head of construction, Cotswold Homes, comments: “We’ve got a great relationship with Mark Pickthall of M P Plastering. He and his team have been involved in some outstanding render applications over the years; while he champions the Weber brand, Cotswold Homes share this opinion.” The concrete floors in the kitchens and bathrooms required perfect levelling in preparation for a tile covering. Here weberfloor 4716, an acrylic primer for use with Weber’s flooring systems and products, has been brush applied to the concrete substrate. M P Plastering then followed with a pump-applied application of weberfloor 4150 fine flow at an average thickness of 10mm. This levelling compound, designed for application at thicknesses between 2 to 30mm, is formulated to combine consistent and reliable drying characteristics with strength and durability. It is supplied as a pre-blended dry powder and designed specifically for renovation of existing solid floors in domestic and commercial applications. “The reason we got involved with Weber for the floor preparation is that we are constantly looking to achieve as perfect a finish as is possible before we cover them with beautiful tiles. Mark enthusiastically recommended Weber’s pump applied floor screeds and, without a doubt, both the application and the quality of the product has been a great success. We’ll be using Weber’s screeds again,” says Guy Edge. weberfloor 4150 fine flow is suitable for covering with a wide variety of finishes including tiles, carpets, flexible floor coverings and parquet flooring. weberfloor 4150 fine flow has excellent spreading and smoothing characteristics, has low alkalinity and low emissions during drying, is casein-free and manufactured to BSI Quality Assurance Scheme ISO 9001 in the UK. Weber’s floor screeds have been developed for optimum speed, durability, strength and smoothness, essential for allowing early access by following trades that contribute to project efficiencies and the fastest possible completion times. Here the use of proven, pumpable screeds, that harden rapidly and are self-smoothing, will achieve durable surfaces that are ready for foot traffic in just 2 to 4 hours after application. “In this project the floors were ready for light foot traffic in 4 hours and ready for covering a week later,” comments Mark. “weberfloor 4150 fine flow is probably the most straight forward product we have worked with and is proving successful every time.” “My real love is using render as you can see it and admire it for years to come. With floor screed it is hidden by a variety of coverings and completely hidden from sight, that’s the nature of the product.” For more information about this project, or for technical support including award winning training courses and the new RIBA-Assessed Flowing Floor Screeds CPD, please contact Saint-Gobain Weber on 08703 330 070, or visit www.netweber.co.uk. A free download of the Weber App for iPhone and iPad users is also available from iTunes and from Google Play for Android smartphones and tablet users. Follow Saint-Gobain Weber on Twitter @SGWeberUK for the latest company news and updates.
When it comes to future of oil consumption, over the next 20 years it is clear that we will reach our peak-capacity. However, demand continually appears to rise as the global production of oil decreases. In light of this, the construction industry still requires most of its energy sources from oil-based fuels. Within the Western world, cheap crude oils are relied upon so that the construction industry can power vehicles and other equipment. Surprisingly, within the UK, 50% of all carbon emissions produced by machinery and production are accounted for by the construction industry. Attitudes are slowly but surely beginning to change when fossil fuels are considered, even though this is still a slow and gradual process. However, it isn’t just construction firms that need to be conscious of the environment during construction. Post-construction, firms are also encouraged to incorporate green technologies within the build to benefit the environment once construction is complete. Revenues from eco-friendly construction reached $245 billion in the US last year, and the UK could also be taking advantage of this booming market. With the help of Reconomy, providers of waste management solutions for recyclable materials and skips for hire, we explore how the construction industry is becoming more environmentally friendly: What it involves: environmentally friendly techniques Three benchmarks should be considered before construction, in order to ensure a construction job is ecologically beneficial: Establish whether materials have been locally sourced or if they’re renewed; if they aren’t, can they be recycled in the future? During construction, is any energy being wasted? Machines can often be overused during the production process, which leads to expendable energy that is wasted and can never be used again. Electric vehicles and machines with hybrid-engines should be used, so that when a motor is being overworked an electric engine can be engaged to cope with the load. Finally, once building the structure is complete, is there any energy generated within it that is wasted? As an alternative to purpose-designed roofing insulation, recycled paper can be used instead. Insulation materials are often expensive. By using a cheaper and practical alternative, the cost of producing insulation for one roof will be minimised drastically by using already existing materials. Furthermore, timbers sourced from sustainably managed forests in the local area can also be used. As well as reclaimed wood, this is an alternative to chopping down trees that are used within construction. Implementing these processes Eco-friendly techniques and practices can be utilised and implemented in many different ways. Here are some of the best examples: Solar energy panels. To generate electricity within a building, or domestically to power boilers and other electrical equipment, solar energy is fast become a cheaper alternative to other forms of domestic power. Drainage systems and water filtration. With these systems in place, water can be re-used when biological waste is treated safely, which can then be recycled. Rainwater can also be collected in specific drains and storage taps, as opposed to always relying on water from a tap. Low-energy lighting. Accounting for an energy saving of 100%, low energy lighting lasts twice as long as a regular lightbulb. Eco-friendly construction can always be beneficial Operation and maintenance costs are usually expensive, accounting for 80% of a building’s overall running costs. Green initiatives reduce the total running costs of a building by one third, which amounts to around 53.3% of a building’s running costs. One thing that should always be incorporated into a building’s design is daylight. The ‘indoor environment quality’ of a building can also be improved when daylight can shine through a building, which benefits the health of all of the occupants who are present in the building. Once the construction of a building has started, recyclable materials and practices should always be implemented. As a result, fewer new materials will be used within the structure, helping to reduce costs whilst less energy is consumed (from crude oils) in order to produce the structure. Slowing down the rate of climate change is a difficult task, but it can be done quicker by using environmentally friendly construction techniques. The end goal for the construction industry then should be to produce homes and buildings that are greener, economically efficient and conceptualised with the environment in mind. Sources: http://www.sustainablebuild.co.uk/ecofriendlyconstructionmethodsmaterials.html http://www.nationwideconstruction.us/eco-friendly-construction-8-advantages-of-green-building/ http://www.inc.com/best-industries/issie-lapowsky/green-construction.html http://www.sustainablebuild.co.uk/ecofriendlyconstruction.html http://www.innovationsforthebuiltenvironment.co.uk/ http://www.livingbeyondgreen.com/development-construction/
Unispace has completed the strategy, design and delivery for Hogan Lovells new office in Birmingham, a world class new workspace in one of the UK’s most dynamic office markets. The 2,147 sq. m, project managed by specialist project managers Buro Four was completed by Unispace’s London studio for one of the world’s largest law firms as it expands its operations across the UK. The final design is a key element in the pioneering, new project for Hogan Lovells to set out an open-plan template for its working environments and minimise the need for private office space. Dale Woodcock, Regional Principal, Business Development at Unispace, said: “This project was a significant step in the evolution of the legal workplace – the move to a more agile environment which constantly evolves and expands in line with a growing team is a bold step. Hogan Lovells’ growth in Birmingham has been rapid, and its new office needed to offer a degree of fluidity and provide organic space that could be tailored to demand. “The Birmingham office was founded on the need to provide a workplace of excellence for the Hogan Lovells’ team and increase staff attraction and retention in the face of strong local competition. This is a workspace that changes the attitude of the business to the environment around it, imbuing it with agility and flexibility and all the positive outcomes that these qualities generate.” The new workplace is an interchangeable open space, with a variety of different options that adapt to specific task requirements – modules can become an open plan space, a room to an office, to a phone room and a system of flexibility. Collaboration spaces includes long benches, booths, putting green, table tennis table and phone rooms. There are also touch down workspaces, informal meeting areas and break out areas for socialising. In the firm’s previous workspace there was an overreliance on cellular offices that provided a physical barrier to the integration of the workspace and inhibited information sharing. “A crucial element of the legal workplace is understanding storage requirements– to become open plan you need to promote tidiness and give each worker enough space” explained Peggy Kan, Senior Designer, Unispace. “A significant challenge was mitigating the buzz that an open plan design produces in a working environment with the need for privacy. The answer was a desk configuration where each lawyer gets their own storage, desk, chair, but they can still see everyone else working – this allows them to feel as though they’re in their own pod.” The new workspace also must work hard to attract talent from a relatively constrained pool of potential employees with relevant expertise. Unispace introduced a comfortable and welcoming front of house area, collaborative spaces throughout, including “the Hive” and produced branding materials such as a global map to impress upon visitors the scale of the business. The aesthetic for the project was driven by a requirement to portray the firm’s global identity, as a global top 20, professional law firm. With the look and feel, the Unispace team wanted to create a palette which was comfortable and relatable, to portray an element of elegance and sophistication, and link to the global identity within the reception space. Michael Gallimore, Partner & Head of Birmingham at Hogan Lovells, said: “Birmingham is an active and vibrant community and we are proud to be a part of it. We are investing in and supporting the city, both through providing credible and attractive career opportunities and also through our citizenship and pro bono activities. “The new workplace in Birmingham will act as a significant draw for both clients and staff alike as Hogan Lovells expands in a vibrant and confident market. The legal workplace has trodden a familiar path for a long-time and the new office provided an opportunity to re-think the way our teams work.”
ZF Services Nottingham Off-Highway centre increases capacity through workshop expansion and engineer recruitment More customers to benefit from “complete range of transmission and axle solutions” Expansion reflects recent full year growth of world’s top 50 construction equipment manufacturers* ZF Services UK has expanded its capacity to remanufacture and repair transmissions, axles and gearboxes for off-highway applications, covering construction, agriculture and material handling. In response to an upsurge in market demand, the company’s Nottingham-based repair centre has been developed to ensure customers further benefit from a complete range of support solutions from repair and remanufacture, to parts and technical support. The expansion includes a dedicated axle repair and remanufacture work area, with additional technicians recruited to meet the increased demand, now trained to deliver ZF OEM standard transmission and axle workshop repair and reman solutions. The centre also stocks and distributes genuine ZF parts, as well as providing a non-ZF gearbox remanufacture and reverse engineering service. The recent expansion has also led to further recruitment in other areas, with growth in the sales team. Boosted field service support Field service support has also been boosted by the recent expansion, allowing more certified ZF trained technicians to carry out diagnosis, health checks and commissioning of gearboxes in many demanding, often extreme off-highway environments. This enables even more ZF Aftermarket customers to gain full advantage from improved service performance, efficiency and cost reductions, through simplified access to service, repair and maintenance of gearboxes, as well as product support and technical advice, all in one place. Larger capacity, stronger offering Fully ISO accredited, the ZF Aftermarket Repair Centre is a dedicated, modern facility and boasts a 6500m² workshop area to further underline the company’s position as a leading industry specialist. Its industry-dedicated workshops with multi-brand capabilities uses only industry trained technicians who are multi-skilled and work to OEM standards. Every component is tested to original ZF factory specification, with ZF product updates made on every remanufactured production, all backed by a 12-month, 1500-hour warranty for off highway applications. Each part is remanufactured to original specification and upgraded to the highest level where possible. Gavin Donoghue, Business Manager – Off-Highway, said: “The top 50 construction equipment manufacturers experienced significant growth in 2017 and nearly all OEMs reported double digit growth*, which is reflected in our own aftermarket business, in particular in Off-Highway at the moment. “The recent expansion of ZF Services ensures we’re more than primed to keep up with this demand.” For more information about ZF Services UK, please visit www.zf.com/uk.
WORK has started on the brand-new UK headquarters for award-winning international power tools manufacturer Festool. Pick Everard – the independent property, construction and infrastructure consultancy – is providing a full design and project management service for the 2,800 m2 two-storey scheme. The project represents an investment of £10 million and will be completely electric, with energy provided by photovoltaic cells. Festool’s 55 UK office-based employees will move from their current office to Suffolk Business Park once work has completed in 2019. The new headquarters will include meeting rooms, office space, a service centre, demonstration facilities, warehouse, cafe and show zone. Paul Darlow, regional director at Pick Everard said: “We are delighted to be working on such a flagship project that will continue employment growth within the technology industry in the area. “Festool’s current lease was ending so we were appointed to evaluate a number of options for the potential relocation or renovation of its current UK headquarters. “During this process it became clear that Festool would require a purposely designed building to meet its needs and the Suffolk Business Park, promoted by Churchmanor Estates Company PLC, provided the ideal opportunity. “Being the first company to consider moving to the park provided Festool the opportunity to select the most suitable plot.” The building work, which is being carried out by Ipswich-based Barnes Construction, is expected to be complete in March 2019. Paul added: “Festool tools have a reputation for being reliable, durable and intelligently designed, and our brief was to deliver a building that conveyed these brand qualities. “The new building also had to be an aesthetically-pleasing, high quality development. Furthermore, the set BREEAM target – which assesses and rates the sustainability of buildings – for the build was ‘excellent’ to reflect Festool’s approach to reducing CO2 emissions. “Due to a number of constraints, we have a tight timeline in which to design and deliver the project. But, as a result of working closely with all parties, in particular the local planning authority, the project is expected to be delivered ahead of schedule. “Festool’s investment is great news for Bury St Edmunds, which will result in a building that provides a sustainable and modern environment in which the company can continue to grow.” Suffolk Business Park, which is around 57 acres, is a new gateway development creating an extension to the prime commercial area of Bury St Edmunds. Councillor John Griffiths, leader of St Edmundsbury Borough Council said: “This is brilliant news. The borough council played a lead role to secure the eastern relief road and through that, the delivery of Suffolk Business Park. “This development will enable local businesses, such as Festool, to further their commitment to the area and create new opportunities for employment.” Ole Held, UK manging director at Festool said: “This is a very exciting project for us and long overdue. For us, Bury St Edmunds is our UK home and we are delighted to expand our operation in a building fit for purpose. “Pick Everard has worked with us for a number of years to identify and secure this opportunity and they are doing an outstanding job in designing and delivering the project on our behalf.”