Trades & Services : Property & Facilities Management News
Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Facilities Management has been awarded the prestigious Hard Facilities Management (FM) contract for the University of the West of England (UWE) in Bristol. The company’s success builds on an established partnership with the university, having previously undertaken several key projects, including the demolition and refurbishment of the Maths

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The Momentum Group shares insights into its responsible business and health and safety practices

The Momentum Group shares insights into its responsible business and health and safety practices

Leading North West property services company, The Momentum Group, has announced the publication of its first Annual Report for Momentum Contribute and its second Annual Health, Safety and Wellbeing Report. Momentum Contribute underpins The Momentum Group’s business activities, encapsulating the company’s commitment to people, places, the planet, and professionalism.  Its

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The GPA achieves important environmental accreditation

The GPA achieves important environmental accreditation

The Government Property Agency (GPA) has achieved a key milestone in its approach to environmental preservation and enhancement. Following an external audit, the agency’s Environmental Management System (EMS) has been accredited to the international standard for EMS ISO14001. This is used by organisations around the world to demonstrate a systematic

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Mitie to put University of Essex on course to reach net zero goals

Mitie to put University of Essex on course to reach net zero goals

Mitie has been awarded a new decarbonisation consulting contract with the University of Essex. The contract will see Mitie help the University achieve its goal of reaching net zero Scope 1 and 2 carbon emissions by 2035 by forecasting its future energy consumption and developing a comprehensive decarbonisation strategy. Across

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EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK has introduced its new service, Insight Intelligence, which combines human expertise with cutting-edge technology. This service leverages advanced modelling, AI, and data science to extract actionable insights from customer operations, enabling a comprehensive view of their entire estate and unlocking the full potential of their facilities. The service

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Property Management: Legionella Risk in Commercial Offices

Property Management: Legionella Risk in Commercial Offices

Written by Charlie Brain, Senior Consultant, Water Hygiene Centre Commercial Offices in the UK have experienced an interesting life since the disruption caused by the Covid-19 pandemic. The usage of these types of buildings has perhaps changed from the typical 9-5 way of life, therefore the way they are managed

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Mitie’s 2024 ESG Report Showcases Strong Progress Towards Sustainability Goals

Mitie’s 2024 ESG Report Showcases Strong Progress Towards Sustainability Goals

Mitie has released its 2024 ESG (Environmental, Social, and Governance) report, highlighting significant strides towards its sustainability objectives. The leading facilities management provider achieved or surpassed 13 ambitious targets for the past financial year (FY24), underscoring its dedication to its core social value pillars: Environment, People, Communities, and Responsible Supply

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Latest Issue
Issue 325 : Feb 2025

Trades : Property & Facilities Management News

Amey Secures Hard Facilities Management Contract at HMP Lowdham Grange

Amey Secures Hard Facilities Management Contract at HMP Lowdham Grange

Amey has successfully secured the hard facilities management (FM) contract for HMP Lowdham Grange, a training prison located in Nottinghamshire. HMP Lowdham Grange is a Category B facility for male prisoners aged 21 and over, with sentences exceeding four years and at least 12 months remaining. The prison has a capacity of 888 inmates. Previously managed by Sodexo, the prison was brought back under public sector control in May 2024. The facility garnered media attention in July 2024 after the Independent Monitoring Board reported concerns over safety, citing a shortage of prison officers and six deaths in custody between March 2023 and February 2024. Amey has retained the existing maintenance team through the TUPE process when the contract commenced in August, with plans to fill additional vacancies in the near future. Pete Mathieson, Justice Business Director at Amey, commented: “Having been a key partner to the Ministry of Justice (MoJ) for several years, we have a deep understanding of the unique requirements for delivering FM services at these complex sites. HMP Lowdham Grange presents its own set of challenges, and we will work closely with the current personnel and prison team to bring the site back to a stable condition.” Amey delivers essential FM services across the justice sector, including at 64 high-profile prisons. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Nurture Group Expands with 49th Acquisition, Welcoming Environmental Specialists Hortech

Nurture Group Expands with 49th Acquisition, Welcoming Environmental Specialists Hortech

The Nurture Group has strengthened its position in the environmental services sector with the acquisition of Hortech Limited, a leading provider of environmental solutions based in Stone, Staffordshire. This marks the group’s 49th acquisition, further enhancing its sustainability and service offerings across the UK. Founded in 1987, Hortech operates a network of regional depots throughout England, Wales, and Scotland. The company boasts an £8.5 million turnover and employs over 100 staff, delivering bespoke services such as grounds maintenance, invasive weed control, arboriculture, and pest control to a wide range of clients in sectors including utilities, telecoms, industrial, and facilities management. Peter Fane, Executive Chairman and Founder of the Nurture Group, hailed the acquisition as a significant step in bolstering the group’s environmental credentials. He commented: “As a carbon-neutral business, proud to comply with the global PAS 2060 standard, this acquisition is the perfect fit as we continue to strengthen our environmental service offerings across the UK.” This deal follows closely on the heels of Nurture Group’s acquisition of Spacecare Ltd in July. Fane added: “We are delighted to welcome Hortech Limited to the Nurture Group family. Their arboricultural expertise aligns seamlessly with our recent acquisition of Gristwood & Toms, expanding our reach in northern England and Scotland. Hortech’s diverse range of services, including invasive weed control, complements and enhances our current offerings.” “Hortech’s renowned ‘can-do’ attitude, strong commitment to health and safety, and dedication to staff training further solidify Nurture Group’s reputation as the leading consolidator and acquirer of choice in the market,” Fane continued. “This acquisition allows us to continue building a national presence across all our core services.” Hortech Director Duncan Jones expressed his enthusiasm for the partnership, saying: “At Hortech, we pride ourselves on providing tailored solutions and outstanding service, drawing on our deep industry expertise. We share Nurture Group’s passion for delivering excellence, and our portfolio aligns perfectly with theirs, particularly in the northern regions where Nurture’s operations have recently grown.” “Both companies share common values of teamwork, respect, and integrity, making this partnership a natural fit for us,” Jones added. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Facilities Management has been awarded the prestigious Hard Facilities Management (FM) contract for the University of the West of England (UWE) in Bristol. The company’s success builds on an established partnership with the university, having previously undertaken several key projects, including the demolition and refurbishment of the Maths block. Chris Abbott, Director of Estates and Facilities at UWE Bristol, praised Lancer Scott’s performance, stating: “Lancer Scott has consistently demonstrated a strong alignment with our values and a deep understanding of our operations through the successful delivery of major projects. They embody a culture of authentic partnership, which is crucial to us as we aim to build a relationship based on trust and collaboration. We see them playing an integral role in our Estates vision and overall success as a university in the coming years.” Dan Knight, Managing Director of Facilities Management at Lancer Scott, expressed his enthusiasm for the partnership, commenting: “This contract award from UWE Bristol further solidifies our position as a leading provider of Hard FM services within the Higher Education sector. We were able to showcase value through our deep understanding of UWE’s needs, combined with our people, systems, and processes. Our local presence and commitment to high performance, along with our strong sense of purpose, made for a compelling delivery solution. We look forward to enhancing our collaborative relationship with UWE Bristol throughout the contract term and beyond.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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The Momentum Group shares insights into its responsible business and health and safety practices

The Momentum Group shares insights into its responsible business and health and safety practices

Leading North West property services company, The Momentum Group, has announced the publication of its first Annual Report for Momentum Contribute and its second Annual Health, Safety and Wellbeing Report. Momentum Contribute underpins The Momentum Group’s business activities, encapsulating the company’s commitment to people, places, the planet, and professionalism.  Its maiden annual report provides an assessment of the company’s progress since launching the responsible business strand 12 months ago.  Highlights include: Establishing processes to capture The Momentum Group’s baseline emissions leading to the first carbon footprint calculation for the whole business; Achieving ISO 14001 and 45001 standards to prove the Group’s successful environmental and health and safety management systems; Taking a leading role in the Liverpool City Region to open the debate around how the property sector can become more sustainable, most notably delivering Liverpool’s first Sustainable Property Conference in support of the UN’s Global Sustainable Development Goals Week.  The conference brought together over 80 attendees and speakers from across the property sector; And establishing the Momentum Foundation, the philanthropic arm of the group, as a force for good in the Liverpool City Region by holding its first open grants panel, providing funding to five local charities. Chris Bliss, Co-founder and Director of The Momentum Group, commented: “The Momentum Group is committed to maximising our positive contribution and minimising our negative impact.  The creation of Momentum Contribute was a key step in achieving this, but the publication of our first annual report assessing its activities takes us even further on our journey to be a responsible, sustainable business.  We recognise we have more to do and are committed to fulfilling our objectives in the years ahead, whilst encouraging other businesses to behave in a more socially and environmentally responsible way.” Marking The Momentum Group’s ongoing commitment to the highest standards of health, safety and wellbeing, the company’s second Annual Health, Safety and Wellbeing Report offers a transparent look into Momentum’s practices for clients, supply chain partners, and its own team. Sitting at the core of the business, ‘Safe First’ underpins everything that Momentum does.  The report reveals: In over 195,000 hours of activity, the team had only one significant reportable incident, and zero dangerous occurrences, with The Momentum Group continuing to set very high standards and ensuring its team and supply chain partners adhere to processes and procedures; Momentum facilitates several regular meetings across the business to keep an open line of conversation to discuss health and safety issues and concerns. These include the Steering Group, chaired by the company’s external safety advisors alongside the Co-Founder Directors and each of the division heads. The Co-Founder Directors also undertake Monthly Safety Tours on various sites across the business; Mental wellbeing is another key aspect of Momentum’s health, safety and wellbeing considerations, with the management team implementing a range of initiatives to aid the mental health of the team, including all line managers being trained as Mental Health First Aiders; During the 12-month period, The Momentum Group employees took part in over 8,600 hours of training, including courses on Fire Safety, First Aid, and various construction related courses. Chris Renshaw, Co-founder and Director of The Momentum Group, added: “Our health and safety performance continues to be strong, and we will ensure we maintain our high standards, reviewing, adapting, and challenging ourselves to be even better in the year ahead. “More broadly, both reports are a testament to the commitment, hard work and support from our team, clients and partners, and extend our gratitude to them all for the key roles they have played in all that we have achieved so far.” Read the full Annual Report for Momentum Contribute here and the Annual Health, Safety and Wellbeing Report here. Building, Design & Construction Magazine | The Choice of Industry Professionals

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The GPA achieves important environmental accreditation

The GPA achieves important environmental accreditation

The Government Property Agency (GPA) has achieved a key milestone in its approach to environmental preservation and enhancement. Following an external audit, the agency’s Environmental Management System (EMS) has been accredited to the international standard for EMS ISO14001. This is used by organisations around the world to demonstrate a systematic approach to continual improvement. The standard requires an organisation to demonstrate it understands its environmental impacts, its stakeholders’ needs and an organisation-wide approach to managing environmental performance. Mel Weaver, Sustainability Manager of the GPA’s Workplace Services team and chair of the EMS Working Group, said: “We are really pleased and proud as a team that we’ve achieved ISO14001. This is proof of our continued commitment to consider sustainability across the GPA’s activities and will provide extra assurance to our clients.” As the strategic leader of sustainability across the government’s office portfolio, the GPA is committed to reducing environmental impact across the entire estate it manages through introducing a range of innovative programmes and best-practice. The agency has achieved significant results, saving 3,646 tonnes of carbon dioxide (tCO2e) since 2021, and is targeting even more as its sustainability programmes mature. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Mitie to put University of Essex on course to reach net zero goals

Mitie to put University of Essex on course to reach net zero goals

Mitie has been awarded a new decarbonisation consulting contract with the University of Essex. The contract will see Mitie help the University achieve its goal of reaching net zero Scope 1 and 2 carbon emissions by 2035 by forecasting its future energy consumption and developing a comprehensive decarbonisation strategy. Across the University’s three campuses, Mitie’s expert engineers will carry out detailed audits to understand the needs of iconic student buildings and ensure their architectural value is taken into consideration. Mitie’s Plan Zero consultants will use this information, alongside a series of data-led forecasting methods, to create a decarbonisation pathway. This includes measuring the baseline energy use of the university’s building equipment, from boilers to heating and air ventilation systems. Mitie will also use 3D digital modelling software to predict how each of the university’s buildings will react to different sustainability solutions. Mitie’s Plan Zero consultants have created digital versions of the University’s buildings, based on insights from data, enabling them to model the outcome of decarbonisation plans and visualise these in real-time using virtual reality. By modelling different combinations of low and zero Carbon solutions, like heat pumps and solar panels, against this data, Mitie’s consultants can identify the best solutions to fit building requirements. The new contract builds on Mitie’s experience helping organisations across the UK to achieve their decarbonisation targets. Over the last decade, Mitie’s Plan Zero experts have helped save customers hundreds of thousands of tonnes of carbon for customers through its energy management, engineering and sustainability expertise. Mark Caskey, Managing Director, Projects, Mitie said: “Using learnings from successes in our own net zero journey, and our innovative technology and data-led approach to decarbonisation, we are proud to support the University of Essex in pushing towards its ambitious sustainability goals. We look forward to helping the University’s 19,000 students and wider research community benefit from a greener future.” Nimish Shah, Head of Energy and Carbon Reduction, University of Essex said: Building, Design & Construction Magazine | The Choice of Industry Professionals

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EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK has introduced its new service, Insight Intelligence, which combines human expertise with cutting-edge technology. This service leverages advanced modelling, AI, and data science to extract actionable insights from customer operations, enabling a comprehensive view of their entire estate and unlocking the full potential of their facilities. The service is powered by One Data World, EMCOR UK’s proprietary insight platform. This platform integrates diverse datasets into a unified system that delivers data and visualised reporting metrics across customers’ properties and services. By utilising a single data repository, Insight Intelligence goes beyond merely displaying historical data, employing state-of-the-art technologies such as interactive virtual modelling, diagnostics, digital twins, geolocation, IoT, remote services, AI, and intelligent modelling tools to support proactive decision-making and foster collaboration with customers. Insight Intelligence is built on four key components: Insight Intelligence is one of five key areas within EMCOR UK’s customer-centric services portfolio, alongside Carbon Transformation, Asset Dynamics, Facilities Management, and Workplace Evolution. The company also maintains a consistent focus on ESG and sustainability commitments, both for itself and its clients. James Dunnett, Chief Technology Officer of EMCOR UK, stated: “Many organisations face challenges in creating a single view of their facilities’ performance across their entire estate, which is crucial for ensuring efficiency, compliance, sustainability, and future readiness. Insight Intelligence addresses this need, offering customers rich data, advanced analytics, and our specialist expertise to fully unlock the potential of their facilities.” For more information on EMCOR UK’s Insight Intelligence service, visit www.emcoruk.com/our-services/insight-intelligence. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Property Management: Legionella Risk in Commercial Offices

Property Management: Legionella Risk in Commercial Offices

Written by Charlie Brain, Senior Consultant, Water Hygiene Centre Commercial Offices in the UK have experienced an interesting life since the disruption caused by the Covid-19 pandemic. The usage of these types of buildings has perhaps changed from the typical 9-5 way of life, therefore the way they are managed may also need to change.  This blog explores the risks that water poses in these types of buildings and in particular the risk of Legionella bacteria. What is Legionella?  Legionella bacteria are common in natural water sources such as rivers and lakes, they may also be found in purpose-built water systems, such as hot and cold water systems in a commercial office building. It is these types of “man-made” water systems that pose the greater risk to humans, as the conditions for Legionella proliferation and exposure are increased. Commercial offices are those buildings used by differing types of businesses as a place of work. Standard office spaces are commonly divided into workspaces, kitchens, restrooms, and service rooms such as cleaners’ cupboards and plant rooms. What are the requirements to reduce Legionella Risk? All commercial building operators in the UK have duties under the Health and Safety at Work etc Act 1974 (HSWA) which extends to risks from Legionella bacteria, that may arise from work activities. As the duty holder in control of a commercial office, you must; Who is Responsible? Whether you are the landlord/owner or tenant, the actions above must be undertaken, but like many commercial offices, these tasks may be undertaken by different parties. Unless a “fully maintained” lease is in place it is ultimately the responsibility of the landlord or owners to manage the building, this includes the water systems and other Health and Safety risks (including Legionella). If you are a tenant of a building (without a fully maintained lease) and are responsible for your employee’s health and safety, it would be advisable to seek evidence of compliance from your landlord. In some cases, fully maintained leases exist between landlords and tenants, that transfer responsibility from the landlord to the tenant for some or all the required tasks. In some cases, the tenant may feel they require more control over health and safety matters and undertake the tasks listed above themselves. Whatever arrangement is in place, records of work carried out to manage Legionella need to be kept up to date and readily available for inspection. Types of Water Systems Commercial office buildings range in size and complexity. It is fair to say, that the larger and more complicated a building and the water system is, the greater risk of Legionella is presented, which in turn, requires more elaborate control methods. The types of water systems found at commercial office buildings include; Each water or risk system requires a Legionella risk assessment and a resulting control scheme established. A control scheme will include monitoring, inspection, cleaning, and disinfection frequencies, so the more complex a water system is, the more controls it usually requires. Water System Usage One of the more topical issues regarding Legionella in commercial office buildings is water system usage. These types of buildings have experienced different levels of use since COVID-19, ranging from complete shutdown to reduced staffing levels and hybrid working styles. This impacts the water system as less water is being used daily, thus creating reduced flow, stagnation, and possible biofilm problems. The Legionella Control Association has reported that lockdowns have increased the rate of positive Legionella sample results. So, if your building has seen a different level of use, has the Legionella risk assessment been reviewed? Has the amount of stored water been assessed? Have different control measures been implemented? Other Considerations Scalding – Has a scalding risk assessment been carried out? Unnecessary installations of thermostatic mixing valves (TMV’s), especially in staff areas, can increase the risk of Legionella colonisation due to their complexity and maintenance requirements. The scalding protection should be applicable to the risk. Hot water boilers – Having replaced the traditional kettle, these installations can affect how much the sink taps are used. If drinking water dispensers are also used, is the sink cold tap being used at all? If a dishwasher is present, what are you using the hot tap for? The use of all outlets requires regular review. Drinking water dispensers – as mentioned above, these have replaced the humble cold-water tap, decreasing their use. If desired, mains-fed units are preferred to bottle-fed types, due to the quality of water supply, maintenance, and cleaning practicalities. If installed, mains-fed units should be sited as close as possible to a regularly used outlet to assist turnover. As with any commercial premises and health and safety matters, the starting point is always risk assessments. This will inform the landlord or building owner of any gaps in Legionella and water hygiene management and help form a plan to actively manage any Legionella risks identified. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Mitie’s 2024 ESG Report Showcases Strong Progress Towards Sustainability Goals

Mitie’s 2024 ESG Report Showcases Strong Progress Towards Sustainability Goals

Mitie has released its 2024 ESG (Environmental, Social, and Governance) report, highlighting significant strides towards its sustainability objectives. The leading facilities management provider achieved or surpassed 13 ambitious targets for the past financial year (FY24), underscoring its dedication to its core social value pillars: Environment, People, Communities, and Responsible Supply Chain. Key highlights from the report include: Environmental Leadership As part of its ‘Plan Zero’ initiative, which aims to achieve net zero Scope 1 and 2 emissions by 2025, Mitie has successfully reduced its Scope 1 and 2 emissions by 5%. Major contributors to this reduction include the installation of low-carbon heat pumps across its sites and the ongoing transition to electric vehicles (EVs). With the introduction of its 5,000th EV, two-thirds (66%) of Mitie’s fleet is now fully electric, making it one of the largest electric fleets in the UK. In recognition of these achievements and its ongoing environmental efforts, Mitie received an ‘A’ grade for its carbon reduction strategy and reporting from the Carbon Disclosure Project (CDP), placing it in the top 2% of organisations evaluated annually. Beyond reducing its own environmental impact, Mitie has also leveraged its expertise in green solutions, such as solar power and biodiversity, to assist its clients in reaching their net zero goals. Notable achievements in FY24 include increasing recycling rates at London Euston station from 10% to 81% through the introduction of an on-site recycling facility and installing 2,000 solar panels at the Associated British Ports site in Southampton, reducing carbon emissions by 235 tonnes annually. Empowering People Through Skills Development Mitie has continued its investment in training and development to foster long-term, fulfilling careers for its employees. Over FY24, the company supported over 1,200 apprentices at any given time, offering 90 apprenticeship courses. This includes the new Professional Security Operative Level 2 apprenticeship, which Mitie helped to develop to create more career progression opportunities within the security industry, and a heat pump engineer apprenticeship to support the growth of the UK’s green workforce. In April, Mitie reached a significant milestone by surpassing £2 million in Apprenticeship Levy gifting pledges. Through this initiative, Mitie has enabled over 25 small and medium enterprises (SMEs) and local community services across the UK to fund apprenticeship schemes. Making a Positive Impact in Communities Mitie has exceeded all its goals under the Community pillar, maintaining its commitment to making a difference in the communities it serves. This includes nearly 25,000 hours of volunteering for local causes, supported by Mitie’s initiative to offer employees ten hours of volunteer time each year. Mitie’s independent charity, The Mitie Foundation, which aims to support disadvantaged groups in securing employment, celebrated its tenth anniversary. Over the past year, the foundation helped recruit 418 individuals, while Mitie continued its support for the Armed Forces community by welcoming 790 forces leavers. Promoting Sustainability Through the Supply Chain Mitie takes pride in being a responsible business, with nearly half (47.7%) of its supply chain spend directed towards SMEs and £3.3 million allocated to voluntary, community, and social enterprises (VCSEs), surpassing its target by 46%. The company also achieved a 12% reduction in supply chain emissions compared to FY23, marking the completion of a three-year supply chain transformation programme focused on enhancing sustainability through procurement. Peter Dickinson, Chief Legal Officer at Mitie, commented: “As one of Britain’s largest businesses, we are committed to making a positive impact on our people, communities, and the environment. With our 2025 net zero targets fast approaching, it’s encouraging to see that we have exceeded so many of our goals this year.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Transformative Revamp Planned for Edinburgh's Calton Square Office Building

Transformative Revamp Planned for Edinburgh’s Calton Square Office Building

Plans are underway to extend and modernise the iconic Calton Square office building in Edinburgh, expanding its space from 150,000 sqft to 200,000 sqft. This ambitious retrofit project aims to significantly enhance the building’s environmental performance while maintaining respect for its historic location next to Calton Hill, a UNESCO World Heritage Site. Ardstone Capital Ltd (UK), the development manager acting on behalf of Macquarie Asset Management, has appointed the architectural firm Sheppard Robson to lead the redesign. The architects are tasked with creating a structure that seamlessly bridges Edinburgh’s Old and New Towns. Sheppard Robson’s approach prioritises a fabric-first reuse strategy to address several challenges that the existing building poses for modern occupants. The current extensive glazing has led to overheating and operational inefficiencies, and the building’s fragmented internal layout needs reconfiguration to improve the entrance experience, which is complicated by the site’s varied street levels and stepped primary access. A key feature of the redesign is a new dramatic triple-height atrium covered with a structural timber roof, which will repurpose an underused internal courtyard for cultural activities that benefit the local community. The new façade will feature profiled spandrels and vertical fins to maximise self-shading and improve thermal efficiency. The project is targeting prestigious environmental and wellness certifications, including BREEAM Outstanding, NABERS 5*, and WELL Platinum. Mark Kowal, Partner at Sheppard Robson, commented: “Calton Square is a thoughtful blend of old and new. Our design approach has been to integrate the building into its unique location, creating a seamless transition between the city’s Old and New Towns. The goal is to reposition the existing building by creating an exemplary adaptive reuse project that excels in environmental performance and becomes an asset to the community.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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