Last week, the UK experienced a heatwave. Across the entire country, temperatures reached as high as 36°C. As the temperatures went through the roof, the demand for air conditioning and other cold room repairs also increased. This data has was found by the refrigeration contractor Synecore.
The company found that they saw a 92% increase in the number of callouts they had to fix broken or underperforming air conditioning units or walk in chillers. According to the company, Thursday last week was their busiest day, after the hottest day recorded in June in more than 40 years.
The refrigeration contractor’s air conditioning service department were able to deal with the sudden increase in the volume of calls well as managing to successfully accommodate all of their maintenance contract clients as well as fitting in new customers needing assistance in the heat.
The massive surge in the emergency calls regarding air conditioning units must have been a steep challenge to overcome however the company managed to live up to their company promise to make sure that an engineer was onsite within 48 hours. This is a massive achievement for Synecore and they deserve the recognition they have been receiving for overcoming such a challenge.
The staff of engineers as well as those working in customer service and taking the calls have been praised by the Heating Ventilation and Air Conditioning Manager of Synecore, Gary Piper. The staff for the company managed to make sure the surge of work was prioritised correctly and that they were able to assist companies and clients. The main focus initially wa to deal with the issues that arose with walk in chillers, as a number of different businesses such as restaurants experienced problems caused by the heatwave.
Synecore has also suggested that going forward those with refrigeration systems or air conditioning keep up to the maintenance of the systems in order to make sure it functions safely as well as lasts longer.