City Plumbing, the UK’s leading plumbing and heating merchant, has partnered with technology firm, Vericon Systems, to bring a series of new tools to the market, helping private and social landlords remotely monitor and manage heating systems using real-time data.
Vericon uses a universally compatible piece of telematics hardware, called the Boiler Control Module (BCM), that can be connected to each boiler in the housing portfolio. From here, data is centrally collated in real-time to continually monitor the health of the heating system. As well as allowing customers to monitor system efficiency, the technology notifies housing providers of the fault code when detected, allowing the right engineer with the right part to be sent to complete the repair.
“By working with Vericon we’re able to help social housing providers and local authorities take a more proactive approach to the mitigation and prevention of mould and damp at a time when such a solution is critically needed,” said Dave Griggs, Managing Director of Spares at City Plumbing.
“As a specialist in plumbing and heating supplies and an advocate for new technologies, City Plumbing is actively developing and supplying solutions that give its social housing customers the tools they need to improve their homes. This latest collaboration with Vericon is just one in a series of digital tools and partnerships designed to enhance diagnostics and servicing.”
Through real time monitoring, housing providers are in complete control, being first to know about potential issues with heating systems before the residents may even be aware of them.
To measure temperature and humidity and alert housing providers of potential mould and damp issues within a property, Vericon has also developed the MultiDot. By gaining valuable insights from this aggregated data, landlords can conduct preventative maintenance, take early action, and advise residents on how best to avoid humid conditions that can lead to mould.
“Using the latest in technical innovations and smart devices, social landlords and housing associations can more effectively maintain heating health in their properties, ensuring a healthier environment for their residents and preventing costly maintenance issues by identifying problems before they become severe,” added Jorden Guest, Marketing Manager for Vericon Systems.
The partnership between Vericon and City Plumbing comes at a time when the Regulator of Social Housing (RSH) is calling for housing providers to respond swiftly to the sector-wide damp and mould issue. Following the inquest into the tragic death of two-year old Awaab Ishak, the RSH published a report revealing between 40-80,000 social homes in England have serious category-two damp and mould hazards. With Vericon’s monitored and connected technologies, providers can tackle boiler faults quickly and efficiently and identify homes at a high risk of mould.
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