Residential : Block & Estate Management News
Odevo Unveils SRVO Property to Elevate UK Surveying Services

Odevo Unveils SRVO Property to Elevate UK Surveying Services

International property management group Odevo has launched SRVO Property, an independent surveying and advisory business set to serve the UK’s residential and commercial real estate market. Formed from Odevo’s existing surveying expertise, SRVO brings together top talent, skills, and experience under a dedicated brand. With a clear vision to become

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Building Stronger Communities: Rendall & Rittner’s Engagement Success

Building Stronger Communities: Rendall & Rittner’s Engagement Success

Leading property management firm Rendall & Rittner has promoted Marc Gomes to Senior Operations Manager, recognising his instrumental role in developing a thriving community engagement programme that has transformed residential schemes across London. Marc, who has been with the company for a decade, took on the role of Community Engagement

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Legal & General acquires Perry Barr scheme

Legal & General acquires Perry Barr scheme

The sale of two plots of the Perry Barr Residential Scheme to Legal & General Affordable Homes will deliver 487 affordable homes, including a mix of rental and Shared Ownership properties. This, combined with another plot retained by Birmingham City Council for council housing, brings the total number of affordable

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Crown Property Management to Oversee Prestigious Exmouth Quayside Estate

Crown Property Management to Oversee Prestigious Exmouth Quayside Estate

Crown Property Management has been entrusted with the management of a landmark Quayside development in Exmouth, marking another milestone in the firm’s growth and reputation. The estate comprises 266 leasehold and freehold properties, alongside a variety of commercial units. Speaking on the appointment, Darren Stocks, founder of Crown Property Management,

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Cobalt Housing Partners with Totalmobile to Transform Repairs Across 6,000 Homes

Cobalt Housing Partners with Totalmobile to Transform Repairs Across 6,000 Homes

Collaboration to bring repairs in-house, leveraging technology for faster, more reliable customer services Totalmobile, a leading provider of field service management software solutions, is delighted to announce a new partnership with Liverpool-based Cobalt Housing to enhance the quality and efficiency of its repairs and maintenance services. Through Totalmobile’s market-leading workforce

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Principle Estate Management Expands into Retirement Living Sector

Principle Estate Management Expands into Retirement Living Sector

Principle Estate Management has broadened its portfolio by taking on three new retirement developments across London, Oxford, and Worcestershire. These include two Right to Manage (RTM) developments and a corporate client, marking the company’s first ventures into retirement living. Meeting the Needs of Retirement Communities Joe Jobson, Joint Managing Director

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Evolving to Meet Modern Demands: How FirstPort is Enhancing Client Support

Evolving to Meet Modern Demands: How FirstPort is Enhancing Client Support

The property management landscape is rapidly transforming, with increasing regulatory requirements and heightened expectations from clients, freeholders, developers, and residential management companies (RMCs). To stay ahead, FirstPort Group is committed to not just meeting these changes but to becoming a proactive partner that brings valuable insights and tailored solutions to

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Rendall & Rittner appointed to manage landmark Westminster scheme

Rendall & Rittner appointed to manage landmark Westminster scheme

Westminster City Council have appointed award-winning property management agent Rendall & Rittner to manage the first phase of homes being delivered under the ambitious regeneration of the Ebury Bridge estate in Knightsbridge and Belgravia. Comprising 226 homes in the first phase, alongside a business hub, concierge service, and reimagined public

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Latest Issue
Issue 326 : Mar 2025

Residential : Block & Estate Management News

Odevo Unveils SRVO Property to Elevate UK Surveying Services

Odevo Unveils SRVO Property to Elevate UK Surveying Services

International property management group Odevo has launched SRVO Property, an independent surveying and advisory business set to serve the UK’s residential and commercial real estate market. Formed from Odevo’s existing surveying expertise, SRVO brings together top talent, skills, and experience under a dedicated brand. With a clear vision to become a market leader, it aims to provide comprehensive surveying services and exceptional client support, both within the Odevo Group and across the wider property sector. David Lloyd, CEO of SRVO, said: “We’ve combined the best capabilities, resources, and experience to create a compelling proposition. SRVO will deliver significant value to our clients, setting a new standard for excellence in surveying. By leveraging innovation, technology, and insights, we’re committed to providing forward-thinking solutions and trusted advice to commercial and residential clients across the UK. “We are hugely ambitious and, by investing in our people, expanding our services, and increasing nationwide coverage, we’re targeting 100% growth within the next 12 to 18 months.” Claire Shepherd, CEO for Odevo UK, added: “We’re investing in technology, people, and services that offer exceptional value. The launch of SRVO is the next step in evolving our surveying capabilities—bringing together the best talent, skills, and regional reach under one brand. “This allows us to scale up our services and offer even greater support to clients. As an independent provider backed by Odevo’s collective resources, SRVO is in a strong position to deliver outstanding service, improved resilience, and exceptional value across the sector.” Operating nationwide, SRVO offers a wide range of property advisory services, including building surveys, risk assessments, and lease advisory. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Building Stronger Communities: Rendall & Rittner’s Engagement Success

Building Stronger Communities: Rendall & Rittner’s Engagement Success

Leading property management firm Rendall & Rittner has promoted Marc Gomes to Senior Operations Manager, recognising his instrumental role in developing a thriving community engagement programme that has transformed residential schemes across London. Marc, who has been with the company for a decade, took on the role of Community Engagement Manager in 2018 and has since spearheaded initiatives that have turned residential developments into vibrant, connected communities. His early success as Estate Manager at Stanmore Place, where he pioneered a calendar of community events, laid the foundation for a blueprint now used across more than 50 developments. A Self-Sustaining Model for Resident-Led Initiatives Today, thanks to Marc’s resident-focused framework, many of these initiatives are led independently by residents and on-site teams. From seasonal celebrations like Halloween activities and Christmas parties to Recycling Week, bike repair pop-ups, and charity fundraising, the programme has become a vital part of community life. In 2024 alone, over £210,000 was raised for charities such as Great Ormond Street Hospital and White Rose through clothing banks. Marc’s promotion to Senior Operations Manager reflects the success of this sustainable model. In his new role, he will focus on operational leadership, overseeing on-site teams, training, and best practices to support Rendall & Rittner’s continued growth. Marc Gomes comments:“Managed developments are far more community-focused than they were five years ago, and engagement is now an integral part of what we offer. This has led to greater resident satisfaction, with many taking ownership of their own activities. Seeing our blueprint evolve into a self-sustaining success is incredibly rewarding, and my new role allows me to take a more strategic approach.” A Lasting Impact on Residents and Local Economies Resident-led initiatives, including gardening clubs, family meet-ups, and cinema nights, have fostered a stronger sense of belonging while also contributing to enhanced security, crime reduction, social value, and environmental awareness. Rendall & Rittner’s flagship developments, such as Royal Arsenal Riverside and Kidbrooke Village, now host community events attracting hundreds of attendees. Meanwhile, partnerships with local businesses and venues, including Battersea Park, Battersea Power Station, and Riverlight, continue to boost local economies and strengthen neighbourhood ties. Marc adds:“We’re not just managing bricks and mortar—we’re setting up communities to thrive. By creating engaged, connected neighbourhoods, we add value not just for residents, but also for leaseholders, landlords, developers, and the wider community.” With community engagement now firmly embedded in Rendall & Rittner’s approach, the company is setting a new standard for resident-focused property management—one where people don’t just live, but truly belong. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Delivering 1.5 Million Homes: Principle Calls for Better Coordination in Housing Strategy

Delivering 1.5 Million Homes: Principle Calls for Better Coordination in Housing Strategy

The government’s ambitious target of delivering 1.5 million new homes this Parliament is a positive step, but significant challenges remain, warns Principle Estate Management. With offices in Birmingham, London, and the North West, Principle manages 20,000 residential units across 400 developments nationwide. The firm believes that while policy changes are helping to remove some barriers, structural issues within planning, infrastructure, and construction must be addressed to ensure successful delivery. Bob Simonds, Business Development Director at Principle, highlighted concerns around planning backlogs, stating:“Developers are encouraged by commitments to speed up planning approvals, but local authorities lack the capacity to process the rising number of applications efficiently, leading to delays.” Beyond planning, infrastructure limitations pose another major hurdle. Upgrades to electricity, gas, water, and sewerage systems will be essential to support new developments. Simonds noted that the growing demand for electric vehicle charging, for example, will place additional strain on the National Grid, which is already struggling to meet demand. The construction sector itself must also scale up to meet the challenge. Simonds emphasised the need for workforce development, adding:“Developers need skilled professionals at every level, from bricklayers to electricians, to ensure projects progress at the required pace.” Ultimately, Principle argues that only through better coordination between local authorities, developers, and infrastructure providers can the housing sector rise to the challenge of delivering the homes the country needs. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Legal & General acquires Perry Barr scheme

Legal & General acquires Perry Barr scheme

The sale of two plots of the Perry Barr Residential Scheme to Legal & General Affordable Homes will deliver 487 affordable homes, including a mix of rental and Shared Ownership properties. This, combined with another plot retained by Birmingham City Council for council housing, brings the total number of affordable homes in the first phase of the scheme to 700. This significantly exceeds the initial affordable housing target of 312 homes set out in the planning application. Legal & General Affordable Homes is committed to providing high-quality, affordable housing options and has a strong track record of delivering community-focused developments. Cllr Sharon Thompson, Deputy Leader and Cabinet Member for Economy and Skills, said: “Delivering much needed affordable housing for the city through the Perry Barr Residential Scheme has been a key priority for me. “The number of people on the housing register in Birmingham has never been higher, selling these plots will provide a welcome boost to the supply of affordable homes in the city. “We are pleased to sell these plots to such a reputable operator of residential properties, one with a commitment to addressing the chronic undersupply of affordable housing in the UK. “Legal & General Affordable Homes have an excellent pedigree for investing, growing, and maintaining communities in the long term. We could not have asked for a better partner in Legal and General Affordable Homes and are pleased that we will be working with them towards the long term regeneration of Perry Barr. “Selling these plots delivers on our aims to provide a sustainable future and legacy for Perry Barr. This multi-award winning scheme provides a catalyst for the continued regeneration of the area and ongoing housing growth for the city.” Ben Denton, Chief Executive at Legal & General Affordable Homes, said: “Our vision is to provide everyone with an affordable, high-quality and environmentally sustainable place to live and grow. Our acquisition of the Perry Barr homes shows our commitment to delivering on this and investing in high quality stock, improving our asset portfolio and achieving improved returns. “Perry Barr is an exciting opportunity to help create a thriving new neighbourhood that contributes positively towards the local area and supports the council with tackling its housing challenges.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Crown Property Management to Oversee Prestigious Exmouth Quayside Estate

Crown Property Management to Oversee Prestigious Exmouth Quayside Estate

Crown Property Management has been entrusted with the management of a landmark Quayside development in Exmouth, marking another milestone in the firm’s growth and reputation. The estate comprises 266 leasehold and freehold properties, alongside a variety of commercial units. Speaking on the appointment, Darren Stocks, founder of Crown Property Management, expressed his enthusiasm: “We are delighted to have been chosen for this significant project. We are confident that the services we provide will meet the expectations of both clients and residents, and we remain committed to maintaining the highest standards at Exmouth Quay.” Mr Stocks further highlighted the company’s ongoing success, attributing it to the dedication of its team: “Our staff have been instrumental in the firm’s development over the past 30 years, and we look forward to continuing this journey for many more years to come.” In addition to this new appointment, Crown Property Management has announced plans to open a new branch in Exeter in January 2025. The expansion reflects the growing demand for their specialised estate management services across the region. Mr Stocks noted, “What sets us apart from our competitors is our exclusive focus on estate management. While many other agencies spread their efforts across sales, lettings, and surveying, we concentrate solely on delivering outstanding estate management services. This singular focus allows us to provide a truly unique offering.” Crown Property Management’s ethos, “People, not Property,” remains at the heart of its operations, underlining its commitment to exceptional client and resident care. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Cobalt Housing Partners with Totalmobile to Transform Repairs Across 6,000 Homes

Cobalt Housing Partners with Totalmobile to Transform Repairs Across 6,000 Homes

Collaboration to bring repairs in-house, leveraging technology for faster, more reliable customer services Totalmobile, a leading provider of field service management software solutions, is delighted to announce a new partnership with Liverpool-based Cobalt Housing to enhance the quality and efficiency of its repairs and maintenance services. Through Totalmobile’s market-leading workforce management solutions, Cobalt Housing will bring repair services in-house, ensuring improved communication and an enhanced experience for customers across its 6,000 homes. Until recently, Cobalt Housing managed the majority of repairs through external contractors. Now, with Totalmobile’s support, they’re moving to an in-house management system, which will allow Cobalt to take greater control over their repair service, providing high standards for customers. The new software will also provide Cobalt’s trade teams with real-time access to essential information, helping them arrive prepared, improve first-time fix rates and keep customers informed on progress at every step. “Totalmobile will be crucial in helping us meet the high standards our customers deserve,” said Ian Hancock, Executive Director of Property at Cobalt Housing. “During procurement of a new management software, Totalmobile offered dedication to supporting us through each stage of the implementation, providing a system that will manage the repairs service and improve communication with customers.” David Webb, Managing Director of Property and FM at Totalmobile, added, “We are proud to be working with Cobalt Housing in their mission to deliver an integrated, tenant-focused repairs service. By implementing our Connect and Mobilise solutions, Cobalt will have the tools to transform how repairs are managed. Our software ensures that operators have all the information they need on one device, which will improve first-time fix rates, reduce missed appointments, and enhance overall communication with their tenants.” Totalmobile’s solutions are currently being rolled out to Cobalt Housing’s operators, with full implementation planned in mid-2025. This partnership reflects Totalmobile’s commitment to helping organisations like Cobalt Housing deliver improved, efficient, and customer-focused services. For more information on Totalmobile and its housing sector solutions, please visit www.totalmobile.co.uk/sectors/housing-property Building, Design & Construction Magazine | The Choice of Industry Professionals

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Principle Estate Management Expands into Retirement Living Sector

Principle Estate Management Expands into Retirement Living Sector

Principle Estate Management has broadened its portfolio by taking on three new retirement developments across London, Oxford, and Worcestershire. These include two Right to Manage (RTM) developments and a corporate client, marking the company’s first ventures into retirement living. Meeting the Needs of Retirement Communities Joe Jobson, Joint Managing Director of Principle Estate Management, highlighted the growing demand for their services:“We’re receiving more enquiries for retirement living schemes, and our expertise combined with a personalised approach makes us well-suited to manage these developments. Ending 2024 with these first instructions is exciting, and we anticipate more in the pipeline for next year.” The three sites include Westminster Court in Worcester, a 15-apartment development set within landscaped grounds, and London Court in Oxford, a 43-unit scheme with communal gardens and an on-site resident manager. Praise for Principle’s Approach Brian Hall, Director at London Court, praised Principle’s professionalism:“Principle Estate Management came highly recommended by our accountants. Initially, we opted for a short-term contract aligned with our financial year, and the experience was seamless. We now have an annual management agreement and have found their communication and clarity excellent. Their dedication gives us confidence in their ability to prioritise the safety, well-being, and financial security of our residents.” Comprehensive Property Management Services Across the three sites, Principle will oversee a range of communal facilities, including gardens, car parking, residents’ lounges, and lifts. Their commitment to service excellence is already evident, with new property manager Alex Jordan receiving a warm welcome from Westminster Court residents during a special event. Strong Foundations and Ambitious Growth Since its launch in 2018, Principle Estate Management has grown rapidly, now managing over 20,000 units from offices in Birmingham, London, and the North West. With a team of more than 70 professionals, the company is well-positioned to support the unique needs of retirement communities. Joe Jobson reflected on the positive feedback:“It’s been fantastic to see such enthusiasm from our new retirement developments. We’re looking forward to strengthening relationships with directors and residents as we continue to grow in this important sector.” Principle’s foray into retirement living underscores its versatility and commitment to providing tailored property management solutions across the UK. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Housebuilding insights: East London bearing brunt of capital’s new-build burden

Housebuilding insights: East London bearing brunt of capital’s new-build burden

New research has revealed the London boroughs with the biggest share of new-build homes amid a renewed effort to increase housing supply across the capital. Drawing on the latest housebuilding statistics, property experts SBA Property Management have found that East London is leading the way for new-build developments. The research shows that Tower Hamlets has the highest share of new builds in the city, with 7.2% of the borough’s housing constructed in the last five years. The inner London borough is followed by its neighbour, Newham, where 5.5% of homes are new builds. Barking and Dagenham also makes the top five boroughs for new-build property, with 4.1% of homes recently constructed. Collectively, the three East London boroughs account for over a fifth of new-build completions over the last five years. Other new-build hotspots include the outer London boroughs of Ealing and Croydon, where new builds make up 4.3% and 3.8% of housing stock respectively. Tim Darwall-Smith, Director at SBA Property Management, said: “London has been the driving force behind the UK’s housebuilding programme in recent years, with regeneration of the city’s historic East End delivering thousands of affordable new homes to local residents. “The Labour government has pledged up to 400,000 new homes in London over the course of its five-year term, so we can expect construction activity to be scaled even further, with Tower Hamlets and Newham likely to remain critical to this growth.” For prospective buyers looking to get onto the property ladder, London’s new-build hotspots offer some of the lowest house prices in the city. The latest house price index data shows that Barking & Dagenham, Croydon, Newham and Tower Hamlets are among the ten cheapest boroughs for property values. Barking & Dagenham and Croydon offer average property values below £400,000, meaning buyers can secure a new-build home for an initial investment as low as £50,000 with typical deposit costs. Habib Mogul, Director at SBA Property Management, commented: “There are many benefits to investing in new-build property, especially in London where capital growth has historically been more pronounced than the rest of the UK, though some buyers may be unsure whether now is the right time to take the plunge.” “A change in government and the new legislation that often follows will always bring a degree of uncertainty for property investors – Labour’s recent Renters’ Rights Bill is a prime example – so it’s more important than ever to lean on the data and consult with professionals to make the most informed purchasing decision.” To find out more about SBA Property Management’s services, visit: https://sbaproperty.com/. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Evolving to Meet Modern Demands: How FirstPort is Enhancing Client Support

Evolving to Meet Modern Demands: How FirstPort is Enhancing Client Support

The property management landscape is rapidly transforming, with increasing regulatory requirements and heightened expectations from clients, freeholders, developers, and residential management companies (RMCs). To stay ahead, FirstPort Group is committed to not just meeting these changes but to becoming a proactive partner that brings valuable insights and tailored solutions to the table. Navigating a Changing Industry New standards, such as the New Homes Quality Board (NHQB) consumer code introduced in 2022, reflect the sector’s shift towards greater transparency and higher standards. The code establishes new guidelines for how developers work with property managers and communicate with buyers, demanding more clarity and a commitment to quality service. FirstPort views these regulatory changes as opportunities to better serve both clients and future residents. By understanding the challenges faced by developers, whether related to building safety, leasehold reform, or the NHQB code, FirstPort is able to support clients in navigating complex issues effectively. Strengthening Client Connections with Dedicated Support A core part of FirstPort’s approach is through its Client Services team, which acts as the link between clients and the operational aspects of property management. The team’s role is to identify challenges and create solutions that address both immediate concerns and the long-term needs of developments. In a sector where digital transformation is key, FirstPort is also exploring new digital tools to improve client engagement and streamline service delivery. Fostering Collaboration with Developer Clients One of FirstPort’s recent initiatives has been training programmes for developer sales teams working on new-build projects. Often, buyers are not fully aware of the role of a property manager and the associated costs, which can lead to misunderstandings. By directly training sales teams, FirstPort helps them communicate the benefits of property management to prospective buyers. This approach has been well-received, with clients noting the value of having well-informed teams. Increasingly, developers are recognising the benefits of collaborating with property managers early in the planning stages. Involving FirstPort early allows for forward-thinking solutions around the long-term management and sustainability of a development. From establishing appropriate budgets to considering biodiversity goals, this proactive collaboration ensures that FirstPort’s services are seamlessly integrated into the vision for the development from the outset. Enhancing the Service Model As client expectations evolve, FirstPort is adapting its service model to provide more localised and accessible support. By regionalising client services and establishing dedicated account managers, FirstPort is able to offer clients a closer and more personalised level of support. This structure not only enhances relationship-building but also enables faster, more responsive service tailored to local needs. Looking Ahead FirstPort’s focus as the industry evolves is on building deeper relationships with clients through exceptional service, collaborative planning, and insightful guidance. By remaining flexible and proactive, FirstPort is ready to meet the industry’s challenges head-on and continue delivering a valuable and supportive service for its clients. Jess Farrell, Director of Client Services, The FirstPort Group Building, Design & Construction Magazine | The Choice of Industry Professionals

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Rendall & Rittner appointed to manage landmark Westminster scheme

Rendall & Rittner appointed to manage landmark Westminster scheme

Westminster City Council have appointed award-winning property management agent Rendall & Rittner to manage the first phase of homes being delivered under the ambitious regeneration of the Ebury Bridge estate in Knightsbridge and Belgravia. Comprising 226 homes in the first phase, alongside a business hub, concierge service, and reimagined public realm, Rendall & Rittner was recently appointed to deliver full management and mobilisation services. Developed in collaboration with the existing Ebury Bridge community, the renewal is set to deliver more high-quality affordable housing with a focus on sustainability. In addition to replacement homes for existing tenants, the first phase incorporates market sale, intermediate ownership, and social rent apartments. The first handovers at the development are expected to begin from October 2024. Daniel Steer, Director at Rendall & Rittner comments: “The Ebury Bridge redevelopment has placed resident needs at its heart. We are therefore proud to be able to extend this community focus with our customer-centric approach to property management. We are also delighted to be strengthening our relationship with Westminster City Council and we look forward to welcoming the first residents to Ebury Bridge.” With a portfolio of over 80,000 homes, Rendall & Rittner has cemented itself as one of the nation’s leading property management agents. With over 30 years of experience operating within the industry, Rendall & Rittner has a reputation for driving change and innovation within the sector to enhance the experience of clients, customers, and residents. Find out more about Rendall & Rittner’s London service offering at: https://www.rendallandrittner.co.uk/about-us/our-regions/london/ Building, Design & Construction Magazine | The Choice of Industry Professionals

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