Residential : Block & Estate Management News
Unlock Confidence in Leasehold Management: Free Online Training for RMC and RTM Directors

Unlock Confidence in Leasehold Management: Free Online Training for RMC and RTM Directors

The Property Institute has launched a practical online training course designed to help current and aspiring directors of Residents’ Management Companies and Right to Manage companies better understand their responsibilities in residential leasehold management. Managing a leasehold building can involve a wide range of legal, financial, operational and safety duties.

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Quintain Living announces innovative new partnership with Benefitty to further redefine rental living

Quintain Living announces innovative new partnership with Benefitty to further redefine rental living

Quintain Living, the award-winning property management platform of Wembley Park developer and asset manager Quintain with 3,500+ Build-to-Rent homes within its portfolio, today announces an innovative new partnership with resident benefits platform, Benefitty. Continuing Quintain Living’s commitment to exceptional customer experience and innovative, tech-enabled operations since launching in 2016, the new partnership

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Vistry and Kier partner to deliver PRS homes

Vistry and Kier partner to deliver PRS homes

A joint venture between Vistry Group and Kier Property has agreed a deal with global real estate investment firm Kennedy Wilson to deliver 97 new homes for the private rented sector (PRS) across developments in Watford and Wokingham. The agreement marks the first collaboration between the companies, with Kennedy Wilson

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UK property management sector set to approach £38bn as demand for professional management grows

UK property management sector set to approach £38bn as demand for professional management grows

The latest analysis by property management specialist, Rushbrook & Rathbone, shows that the UK’s property management services sector is continuing to expand in scale, with total market revenue expected to approach £38bn in 2026, as landlords increasingly rely on professional support to navigate a more complex and compliance-heavy rental landscape. Rushbrook

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Clegg Construction secures approval for Sheffield apartments

Clegg Construction secures approval for Sheffield apartments

Clegg Construction has secured Gateway 2 approval for a £46 million, 12-storey apartments in Sheffield, clearing the way for work to begin early next year. The contractor achieved the approval on behalf of its client, Liverpool-based developer Brickland, for the 267-apartment build-to-rent development on Nursery Street. Authorisation from the Building

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Lendlord survey shows 66% of landlords plan growth activity despite post-Budget uncertainty

Lendlord survey shows 66% of landlords plan growth activity despite post-Budget uncertainty

Property management and finance platform Lendlord has published the results of its latest landlord survey, revealing that 66% of landlords are planning growth activity, including acquisitions, refinancing and refurbishments, despite increased uncertainty following the recent Budget. The survey, titled Navigating Change: Landlord Sentiment in a post-Budget market, was conducted in

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Latest Issue
Issue 340 : May 2026

Residential : Block & Estate Management News

Unlock Confidence in Leasehold Management: Free Online Training for RMC and RTM Directors

Unlock Confidence in Leasehold Management: Free Online Training for RMC and RTM Directors

The Property Institute has launched a practical online training course designed to help current and aspiring directors of Residents’ Management Companies and Right to Manage companies better understand their responsibilities in residential leasehold management. Managing a leasehold building can involve a wide range of legal, financial, operational and safety duties. For many RMC and RTM directors, these responsibilities can feel complex, particularly when decisions affect fellow residents, service charges, contractors, compliance and the long-term running of a building. The Introduction to Leasehold Management for RMC/RTM Directors course has been created to provide a clear and accessible starting point. It offers practical guidance for those who want to build their knowledge, understand their role and manage leasehold buildings with greater confidence. The course has been developed by The Property Institute with input from a range of sector stakeholders, including the Ministry of Housing, Communities and Local Government, the Leasehold Advisory Service, the Building Safety Regulator, the Health and Safety Executive, and the Federation of Private Residents’ Associations. This industry input has helped shape a course that is relevant, practical and aligned with current expectations across the residential property management sector. TPI is responsible for the final content and delivery of the course. The Health and Safety Executive said it provided support to TPI in producing the guidance, which is aimed at improvements within the building management industry. HSE also endorsed the guidance, saying it follows a sensible and proportionate approach to managing health and safety. The Building Safety Regulator was also involved in producing the course and has endorsed it for following a sensible and proportionate approach to managing safety. The online course is made up of six introductory modules covering leasehold property management, the legal framework, service charges and ground rent, wider block management areas, the role and duties of an RMC or RTM director, and health and safety. Each module is introduced by AI Tutors, helping to create an engaging and interactive learning experience. Participants complete a short quiz at the end of each module, and those who pass all six modules will receive a Certificate of Completion. The course is available free of charge to both TPI members and non-members Building, Design & Construction Magazine | The Choice of Industry Professionals

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UK property management revenue passes £37bn as growth begins to slow

UK property management revenue passes £37bn as growth begins to slow

The UK property and facilities management sector generated more than £37.7bn in revenue in 2025, according to new research from Property Inspect. The figure represents annual growth of 4.1% and marks the first time the sector has passed the £37bn revenue milestone. The increase also signals a recovery from 2024, when the industry recorded an unusual decline of 1.7%. Property Inspect’s analysis covers both residential and commercial assets, including services such as maintenance, rent collection, waste management, security and renovation activity. Over the past decade, between 2015 and 2025, the sector has achieved average annual growth of 2.5%. However, while revenues are still rising, the pace of expansion is expected to ease. Forecasts suggest the market will grow by a further 1.5% in 2026, taking annual revenue to around £38.3bn. Property Inspect said the slower rate reflects mounting operational pressures across the industry, including tighter regulation, more complex property portfolios and rising expectations around performance and transparency. The company warned that headline revenue growth does not necessarily mean stronger margins. As portfolios expand and compliance requirements increase, operators are having to manage higher costs and greater day-to-day complexity. Siân Hemming-Metcalfe, operations director at Property Inspect, said passing the £37bn mark was significant, but added that the sector should be viewed as a high-responsibility industry rather than a high-growth one. She said operators are managing larger portfolios and stricter compliance demands, often without a matching increase in margins. She added that inspections are becoming increasingly important as a way to manage risk, maintain standards and support better decision-making. Property Inspect said efficiency, consistency and strong operational control will become key priorities as growth across the sector continues to moderate. Data tables and sources Building, Design & Construction Magazine | The Choice of Industry Professionals

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NG Block Management secures funding boost for Nottingham cladding safety works

NG Block Management secures funding boost for Nottingham cladding safety works

NG Block Management has secured funding through the Cladding Safety Scheme to support essential fire safety works at River Crescent, a residential development in Nottingham. The company took over management of the scheme in March 2023 and has since been working to address fire safety concerns and bring the building in line with current regulatory standards. After a fire risk assessment identified issues with the external wall system, NG Block Management introduced a waking watch as an immediate safety measure. It also oversaw a full upgrade of the building’s fire alarm system, allowing the evacuation strategy to move from ‘stay put’ to simultaneous evacuation. The firm then began progressing a long-term remediation plan, supported by the building consultancy team at NG Chartered Surveyors. As River Crescent leaseholders qualify as protected leaseholders under the Building Safety Act 2022, an application was made to the Cladding Safety Scheme to help fund the required works. Initial approval enabled the creation of a specialist project team and allowed the scheme to move into the design and tender stages. Full approval has now been granted by the Building Safety Regulator following months of coordination. Remediation works are due to begin shortly, with scaffolding expected to be installed on the first elevation in the coming weeks. Jamie Pervin, facilities management surveyor at NG Block Management, said the project had been complex and demanding from the start, but resident safety had remained the company’s priority. He added that securing approval from both the Cladding Safety Scheme and the Building Safety Regulator was a major step towards delivering the works. The project team includes BEFS Ltd as fire engineer, Boothe King as structural engineer, CEB Services as principal contractor and Craig Foster Partners as architect. NG Chartered Surveyors has also been involved in contract administration and cost consultancy. Paul Rogers, head of building consultancy at NG Chartered Surveyors, said the project highlighted the firm’s experience in delivering complex refurbishment and remediation schemes. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Quintain Living announces innovative new partnership with Benefitty to further redefine rental living

Quintain Living announces innovative new partnership with Benefitty to further redefine rental living

Quintain Living, the award-winning property management platform of Wembley Park developer and asset manager Quintain with 3,500+ Build-to-Rent homes within its portfolio, today announces an innovative new partnership with resident benefits platform, Benefitty. Continuing Quintain Living’s commitment to exceptional customer experience and innovative, tech-enabled operations since launching in 2016, the new partnership with Benefitty launches the Quintain Living Perks+ programme. Seamlessly integrated within Quintain Living’s award-winning Resident App, Quintain Living’s Perks+, powered by Benefitty, delivers significant savings for residents on a wide range of everyday and lifestyle spending from groceries to consumer electronics, health and wellbeing, clothing and household goods. The new partnership marks a first for Benefitty in the Build-to-Rent sector and will deliver new ancillary income for Quintain Living, furthering the operating platform’s commitment to driving value creation. Quintain Living’s 5,400+ residents at Wembley Park will now be able to access exclusive savings from c. 100 curated brand partners including Ocado, Naked Wines, Vodaphone, Michael Kors, Emma Sleep, BayBliss, Acer, Sonos, AnyVan, Laundryheap and many more.   Further enhancing Quintain Living’s resident offering which already includes a comprehensive resident events programme and handpicked discounts with a variety of UK and local partners such as Samsung, Bloom & Wild, Bread Ahead and Urban, Quintain Living Perks+ will enable residents to love where they live even more with instant discounts just one tap away via the Quintain Living Resident App which is already actively used by 90% of residents. Danielle Bayless, COO, Quintain Living, comments: “We are proud, once again, to be leading the Build-to-Rent sector with this innovative new, tech-enabled offering which will further enhance the resident experience, boost resident retention rates and drive value creation. Through this exciting new partnership with Benefitty we continue to redefine rental living in the UK.” David Duggan, founder and CEO of Benefitty, said: “The BTR sector has built some of the most sophisticated residential operations in the country, but ancillary income has remained underdeveloped. We are offering operators a revenue stream that requires no capital expenditure, no rent increase and no compromise to the tenant relationship. The retailer pays for direct access to a verified, high-value demographic. The landlord earns income and improves occupancy and retention. Meanwhile, the tenant saves money on spending they were going to make anyway. It is a win-win-win proposition. BTR was the natural place to start, and early agreements with some of the biggest operators in the country tells us that was the right decision.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Vistry and Kier partner to deliver PRS homes

Vistry and Kier partner to deliver PRS homes

A joint venture between Vistry Group and Kier Property has agreed a deal with global real estate investment firm Kennedy Wilson to deliver 97 new homes for the private rented sector (PRS) across developments in Watford and Wokingham. The agreement marks the first collaboration between the companies, with Kennedy Wilson forward funding homes at two sites: 47 houses at the Avenues development in Watford, Hertfordshire, and 50 homes at the Holme Meadows scheme in South Wokingham. The Avenues site forms part of the wider Watford Riverwell project, a joint venture between Kier Property and Watford Borough Council. The wider masterplan aims to deliver around 1,100 homes as part of a large-scale regeneration initiative. Located south of Watford General Hospital and Vicarage Road Stadium, the Avenues development will consist entirely of single-family homes designed to help address the shortage of high-quality rental accommodation in the area. The development is positioned close to Watford Junction, offering connections to central London in around 16 minutes, and is within walking distance of Watford town centre amenities. The homes will be built to modern specifications, including the installation of air source heat pumps and other energy-efficient technologies aimed at reducing carbon emissions and lowering energy costs for residents. The project also includes improvements to local infrastructure and public spaces. Planning permission has already been secured, with construction expected to begin in mid-2026. In addition, Kennedy Wilson has secured 50 homes for private rent at the Holme Meadows development in South Wokingham. The site forms part of a 343-home scheme being delivered by the Vistry and Kier partnership in one of Berkshire’s key strategic growth areas. The 50 homes will sit alongside a 35% affordable housing provision within the development, supporting the aim of creating a balanced and sustainable community. Construction at Holme Meadows began in autumn 2025, with the first homes expected to be completed in summer 2026. Kevin Delve said: “Avenues is an exceptional site in an outstanding location and we are delighted to have exchanged contracts on this latest phase alongside our partners at Kier Property. This marks the first partnership between Kier Property and Vistry’s London division, building on a strong national relationship and paving the way for further collaborations in the capital. Alongside the forward funding of 50 high-quality homes at Holme Meadows in South Wokingham, these transactions will deliver 97 much-needed homes for the private rented sector, providing greater housing choice for local communities while supporting the wider regeneration and sustainable growth of both areas.” Leigh Thomas added: “We are thrilled to see the next phases of our master planned communities at Watford Riverwell and South Wokingham coming to fruition. Our relationship with Kennedy Wilson continues to go from strength to strength and these deals demonstrate how effective collaboration can unlock complex sites and deliver much-needed homes and infrastructure. Avenues at Watford, alongside our plans in South Wokingham, will be a fantastic addition to their respective neighbourhoods, building on the work already undertaken to create vibrant, sustainable communities.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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UK property management sector set to approach £38bn as demand for professional management grows

UK property management sector set to approach £38bn as demand for professional management grows

The latest analysis by property management specialist, Rushbrook & Rathbone, shows that the UK’s property management services sector is continuing to expand in scale, with total market revenue expected to approach £38bn in 2026, as landlords increasingly rely on professional support to navigate a more complex and compliance-heavy rental landscape. Rushbrook & Rathbone analysed the current market size of the UK property management sector based on total industry revenue, assessing how the market has performed over the past year and what level of growth is forecast in 2026. After experiencing a slight contraction in 2024, when the estimated market size fell by 1.7% to £36.25bn, the sector has since rebounded strongly. Market size based on revenue increased by 4.1% in 2025, pushing the market size to £37.7bn, with this figure having increased by 26% over the last decade. Further growth is also forecast in 2026, with this figure set to climb by a further 0.7% to just shy of £38bn. The growth of the sector reflects the increasingly operational nature of managing rental property within the UK. Compliance obligations, maintenance coordination, tenant management and financial oversight have all become more demanding, placing greater pressure on landlords to ensure their properties are managed professionally and in line with regulatory requirements. With almost four decades of experience within the sector Rushbrook & Rathbone’s highlights three key pressures that are driving greater reliance on professional management services: resourcing constraints, regulatory complexity and the operational demands of managing larger property portfolios. Many landlords manage rental property alongside full-time careers or other business commitments, leaving limited time to oversee tenant relationships, maintenance works and financial administration. Professional management companies provide dedicated teams responsible for managing these day-to-day operational demands. At the same time, the regulatory framework surrounding the private rented sector has expanded significantly in recent years. From safety certification and deposit compliance to licensing requirements and evolving tenant rights legislation, the risk of costly mistakes for self-managing landlords has increased considerably. Operational scale is also becoming an important factor. As portfolios grow, so too do the demands of coordinating contractors, monitoring compliance deadlines, managing tenant communication and maintaining accurate financial reporting. Professional management services allow these processes to operate in a structured and scalable way. Roma Sharma, Managing Director of Rushbrook & Rathbone, commented: “Managing rental property today involves far more than collecting rent and arranging the occasional repair. The sector has become increasingly operational and compliance driven, with landlords needing to navigate complex legislation, coordinate maintenance and contractors, maintain accurate records, and respond to tenant needs often around the clock. As a result, professional management is increasingly being viewed not as an optional layer, but as an important part of protecting both the asset itself and the landlord’s time. What we are seeing is a gradual shift in how property management is perceived, particularly among portfolio landlords and investors who recognise the value of having structured systems, specialist expertise and reliable contractor networks in place to support the long-term performance of their assets.” Data Tables and Sources View full data tables and sources online here. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Clegg Construction secures approval for Sheffield apartments

Clegg Construction secures approval for Sheffield apartments

Clegg Construction has secured Gateway 2 approval for a £46 million, 12-storey apartments in Sheffield, clearing the way for work to begin early next year. The contractor achieved the approval on behalf of its client, Liverpool-based developer Brickland, for the 267-apartment build-to-rent development on Nursery Street. Authorisation from the Building Safety Regulator means enabling works can start on site in January 2026. Gateway 2 was introduced under the Building Safety Act 2022 to improve standards and oversight, particularly for high-rise residential buildings. Michael Sims, managing director at Clegg Construction, said: “Securing Gateway 2 approval from the Building Safety Regulator (BSR) confirms that this development in Sheffield meets the most stringent of safety requirements. “This approval means that we can now proceed to the next stage, with enabling work starting on site to deliver this 12-storey concrete-frame apartment project.” Clegg Construction has been appointed by Brickland Ltd to deliver the scheme, with the wider project team including architect Hadfield Cawkwell Davidson, built environment consultancy Ridge, MEP services consultant Futurserv, project manager and quantity surveyor Egan Lucocq Ltd, and Design Fire Services. The Sheffield development follows a series of recent residential projects completed by Clegg Construction, such as The Ironworks in Sheffield, a 12-storey block comprising 229 apartments, 185 apartments at Spinners Yard in Leeds, and Gilders Yard in Birmingham, which delivered 158 new homes. The contractor is also currently on site in Sheffield working on a new Faculty of Health building at the University of Sheffield. Based in The Lace Market in Nottingham, Clegg Construction operates across the Midlands, East Anglia and Yorkshire, specialising in the delivery of public and private sector construction projects. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Lendlord survey shows 66% of landlords plan growth activity despite post-Budget uncertainty

Lendlord survey shows 66% of landlords plan growth activity despite post-Budget uncertainty

Property management and finance platform Lendlord has published the results of its latest landlord survey, revealing that 66% of landlords are planning growth activity, including acquisitions, refinancing and refurbishments, despite increased uncertainty following the recent Budget. The survey, titled Navigating Change: Landlord Sentiment in a post-Budget market, was conducted in December 2025 among UK landlords using the Lendlord platform. While many landlords remain active and growth focused, the findings also highlight a more cautious backdrop, with a significant minority planning to sell or pause investment as cost and tax pressures continue to shape decision making. Key insights from the survey include: Alongside this activity, the survey shows that around a third of landlords are planning to sell properties or pause new investment, underlining the mixed outlook across the sector following the Budget. Confidence in the UK property market is closely divided, with 45% describing themselves as very confident and 43% very concerned. The findings suggest that while fiscal changes have introduced caution for some landlords, many are continuing to actively manage and expand their portfolios. The survey also shows landlords reviewing rent levels and ownership structures, with tax changes prompting renewed consideration of limited company structures, alongside ongoing concern around property income tax and dividend tax rates. The research builds on Lendlord’s ongoing work to provide brokers, landlords and lenders with data-led insight into real world landlord behaviour, drawing on its community of more than 75,000 UK landlords. Aviram Shahar, Co founder and CEO of Lendlord, said: “While the Budget has increased scrutiny around costs, tax and ownership structure, our latest survey shows that many landlords remain focused on growth and active portfolio management. They are adapting their approach rather than stepping back. “The data also highlights that confidence in the market is clearly divided, with some landlords opting  for a cautious approach and others perceiving opportunity. That balance is significant when brokers and lenders are supporting funding and investment decisions going into 2026.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Driving culture change in building safety and working effectively with the regulator

Driving culture change in building safety and working effectively with the regulator

By Vanessa Brandham CFIOSH, Health and Safety Director, Rendall & Rittner As the UK’s building safety landscape continues to evolve at pace, staying informed and responsive has never been more important. In my role at Rendall & Rittner, I see first-hand how the new regulatory environment is reshaping expectations across the property management sector and how vital it is that we all adapt to the changes with clarity and confidence. Delays within the Building Safety Regulator (BSR) are causing growing frustration throughout the industry. With one of the country’s largest portfolios of high-rise residential buildings, we have a unique vantage point on how these issues affect developers, landlords, leaseholders, RMCs, RTM companies, residents and managing agents. That is why we recently submitted evidence to the House of Lords inquiry examining how the regulator can overcome operational challenges and deliver greater consistency and efficiency. The BSR was established to ensure that higher-risk buildings are designed, constructed and managed with safety at the forefront. While the intent is clear and essential, its implementation has been far from straightforward. The combination of delays, inconsistent feedback and evolving requirements has resulted in uncertainty and added cost across the sector. A system with the capacity to assess safety cases and applications in a timely and consistent manner is urgently needed if we are to support the development of a genuinely safety-first culture. At Rendall & Rittner, we have invested significantly in our in-house safety capability so that we can guide clients through the complexities of the regime. Our experience across hundreds of buildings enables us to identify patterns, highlight inefficiencies and propose practical solutions. Working with the regulator in practice Higher-risk buildings of 18 metres and above must now pass through three gateways for new builds — planning, pre-construction and pre-occupation — while existing buildings require detailed safety case reports and a Building Assessment Certificate (BAC). However, in practice: • Gateway 2 applications are facing delays far beyond statutory timeframes, often 20–30 weeks or more, with a high proportion of submissions being rejected.• Safety case reports for existing buildings are receiving inconsistent or contradictory feedback, making it difficult for duty-holders to understand exactly what is required. Fewer than 50 BACs have been issued nationally out of more than 1,400 buildings called forward.• Day-to-day works requiring BSR approval in high-rise buildings are also subject to lengthy delays, with some applications exceeding 40 weeks. These challenges stem from the scale of change required. The BSR is a new organisation created in response to Grenfell, and the sector as a whole is still adjusting to the expanded obligations. Guidance has often been issued late, leading many stakeholders to act without full clarity. Limited public sector resource has further slowed reviews and approvals. Confusion around recoverable costs, the classification of emergency works and leaseholder protections has also resulted in complaints and uncertainty. Impact on housing delivery The gateway system is also having a direct impact on the delivery of new homes. High-rise buildings play a critical role in meeting national housing targets, but uncertainty in the process — coupled with delays to key building information submissions — has stalled sales, slowed construction and created further barriers for developers. Combined with the Act’s enhanced competency requirements across the supply chain, the impact is being felt at every stage of development. How we are supporting clients Recognising the scale of change, we developed one of the sector’s largest specialist health and safety teams, comprising 32 experts in building and fire safety. This enables us to prepare safety cases, oversee remediation projects and manage gateway submissions with consistency and rigour. Our structured approach — using standardised documentation and close collaboration with our panel of consultants — has enabled us to meet every regulatory deadline to date. Where the BSR’s feedback has been inconsistent, we adapt quickly and apply learning across our portfolio, ensuring clients receive the most up-to-date and practical guidance. We are also actively engaging at a national level. By providing detailed evidence to the House of Lords inquiry and offering direct feedback to the regulator, we are helping to highlight operational issues and influence improvements that will ultimately benefit the industry and residents alike. We are proud to be among the first managing agents to secure BACs for clients’ buildings, and progress on cladding remediation is accelerating as Homes England’s updated processes take effect. Looking ahead The regulatory landscape will continue to evolve. Recent announcements on shifting the BSR from the Health & Safety Executive to a standalone body sponsored by the Ministry of Housing, Communities and Local Government point to further structural reform — a move that may help unlock some of the delays and provide clearer accountability in the future. While the system remains complex and at times challenging, our commitment at Rendall & Rittner is clear: to provide clients with expert guidance, reliable compliance and the assurance that their buildings are being managed with the highest levels of safety and professionalism. By investing in specialist capability, sharing learning across a large and diverse portfolio and contributing actively to national discussion, we are helping to drive cultural change and strengthen safety standards across the sector — ultimately contributing to safer homes for all residents. Building, Design & Construction Magazine | The Choice of Industry Professionals

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The RTM and RMC Director Journey: What to Expect When You Take Control of Your Building

The RTM and RMC Director Journey: What to Expect When You Take Control of Your Building

As property management continues to change and evolve, staying informed is more important than ever. Rendall & Rittner Co-CEO, Richard Daver BSc (Hons) FCIH FRICS FTPI, shares what RTM and RMC Directors can expect when taking control of their building. Taking control of their building is a milestone moment for any group of leaseholders. Whether through a Right to Manage (RTM) company or a Resident Management Company (RMC), stepping into the role of Director is both exciting and challenging. It is the point where residents move from being more passive contributors to active decision-makers, with the power to shape how their homes are managed today and protected for the future. Starting the process The journey begins with understanding the structure you are working within. An RMC is usually created at the outset of a development, written into the leases from day one, so leaseholders automatically become members when they buy their home. Directors are then elected to make decisions on behalf of the company and all residents. By contrast, an RTM company is formed later, under the Commonhold and Leasehold Reform Act 2002, by leaseholders who want to take control from the freeholder. Both are limited companies with Directors bound by company law. For those looking to establish an RTM but unsure how to start the process, support is available. At Rendall & Rittner, we consult with residents to understand their reasons for looking to acquire the right to manage and provide guidance on whether the process is the right choice for them. We can then check that all necessary qualifying criteria are met and discuss the next steps towards establishing an RTM company. Your responsibilities as a Director Becoming a Director brings with it an increasing range of responsibilities, both from a legal standpoint and to the residential group being represented. Directors are legally accountable for building safety and compliance, how money is collected and spent, and for ensuring maintenance and investment decisions are made wisely. Fairness, transparency, communication and sound governance within the role are all essential traits of a good RTM and RMC Director. As with any company, future-proofing should always be front of mind. It is tempting to focus on short-term costs, but buildings age and evolve, regulations tighten and residents’ expectations grow. Decisions about service charge budgets, reserve funds and maintenance must have one eye on the future. Will the building still meet safety standards five years from now? Will investment in sustainability help lower running costs in the future? Directors who think ahead protect not only the quality of life within the building but also the long-term value of the homes they are responsible for. Another critical part of the Director journey is communication. Residents want to understand how their service charges are being spent, what plans are in place, and why certain priorities have been chosen. Clear communication builds trust and ensures residents feel engaged in the process, even when difficult decisions need to be made. The advantages of partnering with a managing agent Some of this may sound daunting, but Directors do not have go on this journey alone! Partnering with an experienced property management company can provide the knowledge and operational support needed to deliver on day-to-day responsibilities and long-term planning. Highly accredited companies like Rendall & Rittner work alongside hundreds of Directors of RMCs and RTMs across the country, offering services that range from financial reporting, accounting and credit control to health and safety compliance, contractor procurement and long-term asset planning, to name but a few! This kind of professional partnership allows Directors to focus on strategy and governance, confident that expert teams are handling the detail. Significantly, working with a reputable managing agent also limits the liabilities of RTM & RMC Directors. Looking forward Looking to the future, the role of RTM and RMC Directors is becoming ever more important. New building safety laws and regulations brought in by the Building Safety Act, the growing demand for sustainable living, and the evolving expectations of residents are reshaping the sector. For leaseholders, all these factors reinforce the need for good management. Taking control of a building through the RTM process or through an RMC is not only about service delivery today, but about protecting a valuable asset for tomorrow. The Director journey can feel challenging, but it is also extremely rewarding to add value to your own home and community and create a lasting impact. With the right mindset, clear communication and professional support, leaseholders who take on a Director role can ensure their homes are safe, sustainable, and thriving for the long term. Building, Design & Construction Magazine | The Choice of Industry Professionals

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