Trades & Services : Property & Facilities Management News
CBRE Global Workplace Solutions Secures Long-Term Contract with DC Thomson

CBRE Global Workplace Solutions Secures Long-Term Contract with DC Thomson

CBRE Global Workplace Solutions (GWS) and Scottish media company, DC Thomson, have entered into a long-term facilities management agreement, enabling a step-change in the delivery of technical services across DC Thomson’s property portfolio. As part of the agreement, CBRE will deliver hard services across 17 sites, which include Dundee, Aberdeen,

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Workman LLP to Manage Iconic Islington Square Development

Workman LLP to Manage Iconic Islington Square Development

Property management and building consultancy specialist Workman LLP has been appointed by Sager House Almeida to deliver property management services at the high-profile Islington Square development in north London. Located on Islington’s bustling Upper Street, the 170,000 sq ft mixed-use scheme combines heritage architecture with a modern lifestyle offering. Workman

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Sodexo retains HMP Forest Bank contract for a further ten years

Sodexo retains HMP Forest Bank contract for a further ten years

Sodexo’s Justice Services business has been awarded a contract by the Ministry of Justice (MoJ) to continue the management of HMP Forest Bank in Salford, Greater Manchester, following a competitive tender process. Sodexo has been awarded a new ten-year contract and will continue to be responsible for the management, operation

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Improving compliance and safety remains the top priority for FM industry, new survey reveals

Improving compliance and safety remains the top priority for FM industry, new survey reveals

New data reveals that the industry’s biggest challenges are budget constraints, under-staffing, and barriers to technology adoption According to a recent survey, improving compliance and safety continues to be the number one priority for facilities management professionals. However, 14% of respondents expressed uncertainty about meeting building maintenance compliance standards, while

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Steering Growth: PTSG Welcomes Greg Ward as Chief Operating Officer

Steering Growth: PTSG Welcomes Greg Ward as Chief Operating Officer

Premier Technical Services Group Ltd (PTSG) has announced the appointment of Greg Ward as its new Chief Operating Officer, marking a significant step in the company’s continued expansion and strategic development. Greg joins the specialist services provider at a pivotal time, bringing with him more than 25 years of leadership

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Solihull Expands Graham’s Facilities Management Role with New £30m Contract

Solihull Expands Graham’s Facilities Management Role with New £30m Contract

Graham Asset Management has secured an expanded facilities management contract with Solihull Council, strengthening a decade-long partnership. Following a competitive procurement process, Graham has been awarded a five-year deal, valued at up to £30 million, to deliver hard facilities management (FM) services across Solihull’s property portfolio. This builds on their

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Latest Issue
Issue 328 : May 2025

Trades : Property & Facilities Management News

CBRE Global Workplace Solutions Secures Long-Term Contract with DC Thomson

CBRE Global Workplace Solutions Secures Long-Term Contract with DC Thomson

CBRE Global Workplace Solutions (GWS) and Scottish media company, DC Thomson, have entered into a long-term facilities management agreement, enabling a step-change in the delivery of technical services across DC Thomson’s property portfolio. As part of the agreement, CBRE will deliver hard services across 17 sites, which include Dundee, Aberdeen, and London locations, encompassing mechanical, electrical, plumbing, and fabric engineering. DC Thomson, a family-owned company headquartered in Dundee, has properties spanning the UK, including both office and manufacturing assets. As a leading provider of facilities and workplace solutions in Scotland with significant technical expertise, CBRE’s focus will be supporting DC Thomson in protecting the integrity of the estate, implementing planned and proactive maintenance regimes, and enhancing statutory compliance. CBRE will also work closely with DC Thomson and their advisor, Cadeama Consulting, to preserve the company’s presence in the local communities in which they operate, crafting a bespoke supply chain strategy that prioritises local organisations and delivers social value. Alex Noyce, Business Unit Director – Scotland at CBRE GWS says: “We are thrilled to be working with DC Thomson and supporting them as they look to enhance their portfolio. “This collaboration brings together CBRE’s hard-services heritage with DC Thomson’s commitment to property maintenance, community engagement, and sustainability. Our shared values and understanding of the unique demands of the media industry make this relationship a perfect fit. “We look forward to supporting DC Thomson in protecting their heritage and assets. Our team is dedicated to delivering exceptional service and ensuring the long-term preservation of their properties.” Ian Simpson, Head of Estates and Operations at DC Thomson says: “We are delighted to be working with CBRE GWS to deliver our facilities management services. Although they are a globally renowned organisation, we are impressed by their local expertise and commitment to developing an integrated and sustainable supply chain that promotes growth and jobs across the communities in which we operate. “We expect this appointment will deliver a step change in the way we provide services to the wider DC Thomson community. CBRE’s approach to date has given us confidence that working with them will achieve that.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Workman LLP to Manage Iconic Islington Square Development

Workman LLP to Manage Iconic Islington Square Development

Property management and building consultancy specialist Workman LLP has been appointed by Sager House Almeida to deliver property management services at the high-profile Islington Square development in north London. Located on Islington’s bustling Upper Street, the 170,000 sq ft mixed-use scheme combines heritage architecture with a modern lifestyle offering. Workman will work closely with asset manager Sovereign Centros to attract new occupiers and support the performance and vibrancy of the estate. The development is already home to a wide variety of retail and leisure tenants, including Third Space, Odeon, a Heal’s pop-up, Megan’s, Anthropologie and A.P.C. Originally constructed in the early 1900s as a red-brick sorting office for the General Post Office, the building has been reimagined as a contemporary destination while preserving its historic character. James Simpson, partner at Workman, said:“We are very much looking forward to working alongside Sovereign Centros and Sager House Almeida to highlight the very best aspects of this much-loved asset, ensuring it performs to the top of its potential.” The appointment reflects Workman’s continued growth across landmark mixed-use and retail-led schemes, reinforcing its position as a trusted partner for complex and character-rich urban developments. Building, Design & Construction Magazine | The Choice of Industry Professionals

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The growing importance of workplace data standards: what you need to know

The growing importance of workplace data standards: what you need to know

In April, IWFM Academy were excited to launch the third episode of our Tech Survival Guide at the Workplace Event, plus announce an exclusive offer to save money by purchasing the full guide.   It’s perfect for workplace and facilities management (WFM) professionals who feel overwhelmed by the pace of technological change and are looking for practical, digestible insights to enhance their tech proficiency. Whether you’re a seasoned professional aiming to stay current or someone new to the field seeking foundational knowledge, the bitesize, 20-minute episodes provide an accessible way to quickly grasp essential tech skills and confidently integrate new tools into your daily workflow.  Why professionals need CPD in relation to technology  IWFM and sector leaders have highlighted the need for workplace and facilities management (WFM) professionals to get to grips with evolving standards in today’s landscape, such as the recent UK Information Management Initiative.   Episode three explores ISO 19650, its practical use in workplace data and how to leverage data for strategic gains. It covers improving data accuracy, efficiency and decision-making through information management and standards.  Key topics include:  Click here to learn more, access each episode and purchase the entire guide with our exclusive offer.  Looking ahead:  Attend upcoming webinars with IWFM’s Technology Special Interest Group (SIG), including:   Building, Design & Construction Magazine | The Choice of Industry Professionals

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Sodexo selected as strategic supplier to the NHS under new national SSRM programme

Sodexo selected as strategic supplier to the NHS under new national SSRM programme

Sodexo Health & Care has been appointed as one of only 15 strategic suppliers to the NHS, the Department of Health and Social Care (DHSC), and wider health organisations, as part of the newly launched National Strategic Supplier Relationship Management (SSRM) programme. The SSRM programme is a joint initiative between DHSC, the NHSE, and the Cabinet Office. It represents a shift in how the health system engages with its most critical suppliers – moving from traditional procurement approaches to a structured, collaborative model that emphasises relationship-building, long-term value creation, and innovation. Health organisations undertook a thorough process to identify the suppliers most vital to the delivery of health services. Following an invitation, Sodexo will now participate in this long-term, high-impact programme. Philip Leigh, CEO of Sodexo Health & Care UK & Ireland, said: “Being selected as a strategic supplier is a proud milestone for Sodexo. We look forward to contributing to the SSRM programme and are keen to see the programme accelerate the innovation and scale that partner organisations like Sodexo can bring to providers—driving efficiency, compliance, and improved outcomes.” The appointment builds on Sodexo’s long-standing position as a strategic supplier to the Government. It will continue to work separately with its own Cabinet Office Crown Representative. This development follows a series of recent milestones for Sodexo. In 2024, Sodexo Health & Care secured a place on the Crown Commercial Service’s RM6331 Healthcare Soft Facilities Management Services framework. This national framework streamlines access for all UK public sector bodies to pre-approved suppliers, evaluated on both quality and cost. Additionally, Sodexo was recently appointed by East Suffolk and North Essex Foundation Trust to deliver food and facilities management services across its Colchester, Ipswich, and community estate. Karin Smyth MP, Minister of State for Health (Secondary Care), added: “Our healthcare system can’t function without its suppliers. They play a critical role in driving innovation, ensuring better value for taxpayers, and putting more money in people’s pockets through long-term growth.” In November 2024, Sodexo also achieved the highest maturity level in the NHS Evergreen Sustainable Supplier Assessment, which promotes carbon reduction, ethical sourcing, and social value creation in alignment with the NHS’s 2045 net zero target. Simon Lilley, Director of Strategy at Sodexo Health & Care, said: “We have worked closely with the senior leadership team at the NHS and, of course, NHS Trusts for many years. Therefore, this formal collaboration with the NHS, DHSC, and our peers is a natural extension—collectively fuelling change as we support providers and systems facing unrelenting clinical and financial pressures.” Sodexo’s inclusion in the SSRM programme signals confidence in the company as a trusted, strategic partner in transforming healthcare delivery across the UK. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Sodexo retains HMP Forest Bank contract for a further ten years

Sodexo retains HMP Forest Bank contract for a further ten years

Sodexo’s Justice Services business has been awarded a contract by the Ministry of Justice (MoJ) to continue the management of HMP Forest Bank in Salford, Greater Manchester, following a competitive tender process. Sodexo has been awarded a new ten-year contract and will continue to be responsible for the management, operation and maintenance of HMP Forest Bank, as it has been since the prison opened in 2000. HMP Forest Bank, which provides employment for 600 local people, serves the courts of Greater Manchester for men both on remand or sentenced, and young prisoners between the ages of 18 to 21 years old. With strong links to the local community, the prison has been working on the positive resettlement of prisoners, allowing them to develop skills that will ultimately boost their chance of employment.  Sodexo is a strategic supplier to the UK government and has worked with the Ministry of Justice and HM Prison and Probation Service to help protect the public and rehabilitate offenders through its justice prison operations for more than 30 years. In addition to HMP Forest Bank, Sodexo currently delivers the total operation of a further five prisons in England and Scotland. Paul Anstey, CEO Government, Sodexo UK & Ireland said: “As an established and trusted provider of justice services, we are proud to continue our work at HMP Forest Bank. Our experienced team at the prison have worked closely with the MoJ and HMPPS for 25 years, always with the mission to provide a safe and secure environment where lives can be changed for the better. I would like to thank all my colleagues at the prison for their tireless work and commitment, supporting the reduction of reoffending.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Sodexo team at Wythenshawe Hospital celebrates double win at leading safety awards

Sodexo team at Wythenshawe Hospital celebrates double win at leading safety awards

A project devised by Sodexo Health & Care at Wythenshawe Hospital has won two awards at the prestigious 2025 Safety & Health Excellence (SHE) Awards, recognising Sodexo’s team at the hospital for their hard work and commitment to maintaining safe and healthy working environments. The SHE Awards, delivered in conjunction with the British Safety Industry Federation (BSiF) and now in their eighth year, promote the importance of innovation and underline the highest standards of excellence within health and safety. The project secured top honours in two key categories: Best Health and Safety Project and Best Use of Health and Safety Data to Lower Incidents. Focused on reducing slips, trips, and falls across the hospital, the project has delivered impressive results, including the elimination of slip-related injuries in 2024. Using data-led approach the project, identified high-risk areas using the digital safety platform Salus Sodexo then partnered with Manchester-based WearerTech to provide 363 staff with ergonomic, anti-slip footwear, while reinforcing safe behaviours through digital campaigns, revised protocols, and over 150 safety walks. The impact has been profound: zero reportable slip, trip, and fall incidents, alongside marked improvements in staff wellbeing and engagement. In addition to the two awards, Sodexo Health & Care’s Sally Holdsworth, Health & Safety Manager at Wythenshawe Hospital, was highly commended in the Manager of the Year category for her leadership in health and safety which has played a key role in developing a strong safety culture at Wythenshawe Hospital. Sally’s proactive approach to risk management, innovative use of the Salus safety system, and dedication to employee wellbeing are just a few of the reasons behind her recognition. She regularly carries out on-site safety walks, encourages colleagues to raise concerns, and has been instrumental in reinstating the site’s Health & Safety Committee. Philip Leigh, CEO healthcare, Sodexo UK & Ireland said: “This achievement is a testament to the dedication, innovation, and collaboration of our colleagues. At Sodexo, safety is not just a priority – it’s deeply ingrained in everything we do. We aim to ensure that everyone leaves work in the same safe state they arrived. The success at Wythenshawe Hospital shows what’s possible when data, technology, and people come together to drive real change. This positive safety mindset takes real effort to achieve, and it’s something truly worth celebrating.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Revealed: the UK universities that have invested the most in building maintenance

Revealed: the UK universities that have invested the most in building maintenance

A new Freedom of Information request spotlights the UK’s leading universities for building repair and remediation works Recent figures reveal that the maintenance backlog for the Department for Education was in excess of £13.8bn in 2023-24.* The excessive costs spotlight the need for more cost-efficient repair and remediation works of education buildings in the UK, particularly with the discovery of RAAC across several education institutions. To investigate the state of building maintenance across UK universities, SFG20, the industry standard for facility management, submitted a Freedom of Information (FOI) request to universities across the country. They received responses from 61 universities, who were asked to provide information on: total costs spent on repair and remediation works in the most recent financial year; completed repair projects; outstanding projects; and total budgets.  From the universities that responded, 904,000 maintenance projects were logged in 2023, however, as of January this year, there were still approximately 76,527 outstanding maintenance requests left to carry out. This demonstrates the sheer volume of maintenance tasks that need to be carried out to keep universities to a safe and habitual standard.  The universities that invested the most in building repair and remediation  The University of Oxford ranked top position for the university that had invested the most into repair and remediation works across its facilities and buildings, with an overall score of 75.41.  As part of their overall ranking, the University of Oxford had one of the highest repair project completion rates of the institutions that responded, with almost 40,000 completed. In the most recent financial year, the University of Oxford spent a total of £18,500,000 on building maintenance projects. With a budget of £26.4 million, they were also the university that came most under budget, reflecting their cost-efficient allocation of resources.  The University of Oxford was closely followed by the University of York, which spent a total of £12.8 million on repair and maintenance works in the most recent financial year, approximately £3 million under budget.  Universities such as the London School of Economics (53.28), Arts University Bournemouth (53.01), and The Open University (52.73) were categorised into the bronze tier category. The Arts University Bournemouth had the lowest average spend per maintenance request of all the universities that responded to the FOI request at just £23 per request, calculated with their total spend and total maintenance requests completed.  The London School of Economics and Edinburgh Napier University, both finished the most recent financial year exactly on budget for repair and remediation works to their buildings, having spent £3.02 million and £1.11 million respectively.  Paul Bullard, Product Director at SFG20, on the issue of building maintenance in UK Universities, has said:  “Staying significantly under budget on maintenance costs and keeping a low cost per repair request are both strong indicators of a well-structured, proactive maintenance strategy – one that prioritises efficiency and minimises more serious and costly unexpected downtime. To attract and retain the best calibre of staff and students, universities must provide outstanding learning environments, supported by high-quality leisure facilities and living conditions. Even before Covid, we saw a shift towards improving indoor air quality to enhance student focus and well-being. Now, more than ever, delivering a great experience is critical. Well-maintained facilities not only create inspiring spaces for learning but also play a vital role in university recruitment and retention.” The full findings can be found here: https://www.sfg20.co.uk/blog/uk-universities-investment  *https://www.nao.org.uk/wp-content/uploads/2025/01/maintaining-public-service-facilities.pdf Methodology:  To investigate the state of building maintenance across UK universities, SFG20 submitted a Freedom of Information (FOI) request to 105 universities, between December 2024 and February 2025, who were asked to provide information on: From 61 responses, universities were ranked based on their answers to each FOI question in comparison to other universities and assigned a score out of 100. The higher the score, the more the institution invested both time and money into the maintenance and upkeep of their buildings. The need for building repair and remediation can be driven by a number of factors, which is why our overall ranking has been derived from several balanced metrics to show how universities compare to one another.  Building, Design & Construction Magazine | The Choice of Industry Professionals

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Improving compliance and safety remains the top priority for FM industry, new survey reveals

Improving compliance and safety remains the top priority for FM industry, new survey reveals

New data reveals that the industry’s biggest challenges are budget constraints, under-staffing, and barriers to technology adoption According to a recent survey, improving compliance and safety continues to be the number one priority for facilities management professionals. However, 14% of respondents expressed uncertainty about meeting building maintenance compliance standards, while only 23% plan to increase their investment in compliance and safety measures. SFG20, the industry standard for building maintenance, surveyed 190 professionals from various roles across the built environment, construction and real estate to assess challenges and priorities regarding facility management. The survey reveals that while the industry faces significant pressure, professionals are focused on innovation and improvement, with clear priorities and strategies for 2025. Compliance and safety as top priority The survey reveals that improving compliance and safety remains the top priority for facilities management professionals. A significant 77% of respondents reported compliance to be at least a moderate challenge, reflecting the ongoing issue of meeting complex regulatory requirements.  Budget constraints and cost reduction Budget constraints are currently the biggest challenge in the industry, as reported by 75% of respondents. At the same time, reducing operational costs is the second biggest priority for FM professionals. Rising energy costs, inflation, and supply chain disruptions all make it increasingly difficult to deliver quality and cost-efficient services within tight budgets. As organisations strive to meet compliance demands and implement essential safety measures, 40% report a budget decrease over the past year, with 13% citing a significant reduction. 69% of facilities management professionals have the same or less budget than the previous year. Meanwhile, staffing shortages are widening the talent gap in facilities management, with 80% of professionals reporting their facility management teams are understaffed, and 24% stating they are significantly understaffed. Technology adoption  Digital transformation has become a core focus within the FM industry, as organisations seek to lever technology to improve efficiency, reduce operational costs, and enhance compliance. 53% of respondents rated digital transformation as a ‘highly important’ strategic priority for their organisation.  However, high costs remain a major obstacle to technology adoption in facilities management, with 33% stating it as their main barrier. Many facility management teams work under tight budget constraints, making large-scale investment in digital advancements a struggle. Other challenges revealed were: integration with existing systems (19%), a lack of internal expertise (16%), and a resistance to change within the organisation (17%). Kirsty Cogan, Managing Director at SFG20, says: “As the facilities management industry evolves, improving the quality of asset data, achieving compliance, and controlling costs will be the key priorities in 2025. The survey findings highlight the significant pressures faced by professionals in the sector but also show how they are driving change and innovation to address these challenges. “It’s encouraging to see the industry increasingly prioritising technology as a vital tool for achieving compliance and reducing operating costs. To overcome the significant challenges facing the sector, technology must play a central role. Recognising this, SFG20 are incorporating technologies such as AI search and asset mapping into our software and developing API integrations to assist industry with FM systems connectivity. A great way to start is to build a technology roadmap that is aligned to your organisation’s objectives” Building, Design & Construction Magazine | The Choice of Industry Professionals

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Steering Growth: PTSG Welcomes Greg Ward as Chief Operating Officer

Steering Growth: PTSG Welcomes Greg Ward as Chief Operating Officer

Premier Technical Services Group Ltd (PTSG) has announced the appointment of Greg Ward as its new Chief Operating Officer, marking a significant step in the company’s continued expansion and strategic development. Greg joins the specialist services provider at a pivotal time, bringing with him more than 25 years of leadership experience across sectors including aviation, security, facilities management, engineering, manufacturing and construction. His appointment is set to strengthen PTSG’s ability to drive operational performance and scale for future growth. Reporting directly to Chief Executive Officer Nikhil Varty, Greg will be responsible for delivering enhanced operational efficiency, accelerating execution of the company’s strategic plans and supporting the transformation of key business functions. With a proven history of leading business transformations and building high-performing teams, Greg’s arrival signals a new phase of momentum for the company. PTSG operates through five core divisions – Access & Safety, Electrical Services, Building Access Specialists, Fire Solutions and Water Treatment – and serves over 30,000 customers nationwide. Backed by a workforce of approximately 3,000, the group has earned a strong reputation for quality, responsiveness and technical excellence. Speaking on the appointment, CEO Nikhil Varty said:“PTSG has built an incredible track record of delivering the right services for our customers, wherever and whenever they need them. Greg’s leadership and experience will help us take this to the next level. His ability to drive operational excellence, develop talent and execute strategic initiatives will be instrumental in accelerating our growth and reinforcing PTSG’s position as a market leader. I’m delighted to welcome him to the team.” Greg’s expertise in scaling operations, streamlining processes and unlocking value aligns closely with PTSG’s ambition to remain at the forefront of specialist services. His appointment reflects the company’s commitment to investing in leadership that can drive long-term performance and innovation. With fresh energy at the helm of operations, PTSG is poised to navigate its next chapter with renewed focus and agility, reinforcing its leadership position across the sectors it serves. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Solihull Expands Graham’s Facilities Management Role with New £30m Contract

Solihull Expands Graham’s Facilities Management Role with New £30m Contract

Graham Asset Management has secured an expanded facilities management contract with Solihull Council, strengthening a decade-long partnership. Following a competitive procurement process, Graham has been awarded a five-year deal, valued at up to £30 million, to deliver hard facilities management (FM) services across Solihull’s property portfolio. This builds on their existing collaboration, which began in 2013. The contract covers reactive and planned preventative maintenance, minor works up to £25,000, and larger-scale projects exceeding £25,000—with no upper project limit. It also introduces an enhanced scope, incorporating mechanical and electrical maintenance. Delivered under an open-book partnership model, the agreement has an estimated aspirational annual value of £6 million, with the option to extend for an additional five years. Graham Asset Management’s regional director, Alan Millar, expressed enthusiasm for the extended partnership, stating:“Graham has worked alongside Solihull Council for over a decade, delivering high-quality building fabric maintenance. Securing the full hard FM contract allows us to further enhance service delivery, ensuring excellent facilities for Solihull residents.” Councillor Karen Grinsell, deputy leader of Solihull Council, added:“Graham has an impressive track record, and we look forward to continuing our partnership to provide high-quality facilities for our community.” Since its inception, the partnership has grown significantly, with the contract value rising from £2 million to £12 million. The framework has also extended its reach, supporting additional public sector clients, including Sandwell Council, Acivico (on behalf of Birmingham City Council), Walsall Council, Worcester City Council, and Cherwell District Council. By leveraging local subcontractors and suppliers—many of whom have been involved since 2013—the agreement ensures continuity, consistency, and local economic benefits. This latest contract win cements Graham’s role as a key FM provider in the public sector, supporting essential infrastructure across the Midlands. Building, Design & Construction Magazine | The Choice of Industry Professionals

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