Trades : Property & Facilities Management News

Facilities Management guide to controlling Legionella Risk

Facilities Management guide to controlling Legionella Risk

Written by Water Hygiene Centre As a Facilities Management company what are your responsibilities when it comes to the control of waterborne pathogens such as legionella (amongst others)? Well, it may be as simple as what is written in the contract you have from your water hygiene company describing delivery

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OCS Expands with Acquisition of Exclusive Services Group

OCS Expands with Acquisition of Exclusive Services Group

Ipswich-based facilities management company OCS has acquired Exclusive Services Group, a leading provider of contract cleaning services across the UK and Ireland. This marks OCS’ fourth acquisition within the past year, following the acquisitions of Accuro, Abate Pest Management, and Profile Security Services. The addition of Exclusive Services Group allows

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Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Facilities Management has been awarded the prestigious Hard Facilities Management (FM) contract for the University of the West of England (UWE) in Bristol. The company’s success builds on an established partnership with the university, having previously undertaken several key projects, including the demolition and refurbishment of the Maths

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The Momentum Group shares insights into its responsible business and health and safety practices

The Momentum Group shares insights into its responsible business and health and safety practices

Leading North West property services company, The Momentum Group, has announced the publication of its first Annual Report for Momentum Contribute and its second Annual Health, Safety and Wellbeing Report. Momentum Contribute underpins The Momentum Group’s business activities, encapsulating the company’s commitment to people, places, the planet, and professionalism.  Its

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The GPA achieves important environmental accreditation

The GPA achieves important environmental accreditation

The Government Property Agency (GPA) has achieved a key milestone in its approach to environmental preservation and enhancement. Following an external audit, the agency’s Environmental Management System (EMS) has been accredited to the international standard for EMS ISO14001. This is used by organisations around the world to demonstrate a systematic

Read More »
Mitie to put University of Essex on course to reach net zero goals

Mitie to put University of Essex on course to reach net zero goals

Mitie has been awarded a new decarbonisation consulting contract with the University of Essex. The contract will see Mitie help the University achieve its goal of reaching net zero Scope 1 and 2 carbon emissions by 2035 by forecasting its future energy consumption and developing a comprehensive decarbonisation strategy. Across

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EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK has introduced its new service, Insight Intelligence, which combines human expertise with cutting-edge technology. This service leverages advanced modelling, AI, and data science to extract actionable insights from customer operations, enabling a comprehensive view of their entire estate and unlocking the full potential of their facilities. The service

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Property Management: Legionella Risk in Commercial Offices

Property Management: Legionella Risk in Commercial Offices

Written by Charlie Brain, Senior Consultant, Water Hygiene Centre Commercial Offices in the UK have experienced an interesting life since the disruption caused by the Covid-19 pandemic. The usage of these types of buildings has perhaps changed from the typical 9-5 way of life, therefore the way they are managed

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Latest Issue

BDC 322 : Nov 2024

Trades : Property & Facilities Management News

Facilities Management guide to controlling Legionella Risk

Facilities Management guide to controlling Legionella Risk

Written by Water Hygiene Centre As a Facilities Management company what are your responsibilities when it comes to the control of waterborne pathogens such as legionella (amongst others)? Well, it may be as simple as what is written in the contract you have from your water hygiene company describing delivery of certain tasks, but is that it? In short no, there are many other tasks that you are required to do that don’t always get directly specified but without which you cannot provide any assurance that you have fulfilled your side of the contract.  In this blog we talk about some of these, sometimes hidden tasks, as well as what is included in any contracts you have. Legionella Control – where to start? To start with it is very important to ensure you understand exactly what you are being asked to do, if there are areas of ambiguity these should be resolved before you start the contract. If your organisation is a member of the Legionella Control Association the first commitment you make is to ensure that your clients are aware of their obligations under ACoP L8, HSG 274 and any other applicable guidance, such as (S)HTM 04-01 or (S)HTM 01-05. A clear and concise document should be produced confirming who is responsible for carrying out each task so that nothing is missed. If you employ Water Treatment / Water Hygiene companies to help you deliver part of the works, they too should be named in this document. Prior to starting works, the next priority is agreeing the method for completing each task and providing evidence the works are going to be completed by competent staff. On many occasions we find that some basic Legionella training has been completed by staff (whether they are directly employed by you or by a sub-contractor) but with no evidence of competence. The guidance documents use the term “competent” rather than “trained” for a reason, being trained to a standard is important but you need to be able to carry out the work to this standard and in a safe manner. Please ensure you can evidence/records in the event you are inspected by the HSE or any other bodies who deem this necessary. Why should you complete a Water / Legionella Risk Assessment? A Legionella risk assessment for the property should be carried out to identify the assets on site and the pre-planned maintenance that is required. Once the schedule of pre-planned maintenance tasks begins the findings should be reviewed and actions taken if the results fall outside the recommended ranges. A formal review meeting with your client should be held regularly (depending on the risk profile and compliance data) where you are able to discuss the system performance and ensure appropriate works are completed if non-conformances are identified. Obtaining external support for Legionella Risk Assessments and or an Authorising Engineers (Water) provides additional assurance to FM companies that they are doing what is required and highlighting any areas of weakness before any significant failures occur. This also gives the building owner an independent view on performance following the annual Water Hygiene Audit where all measures and results are reviewed in order to provide site with a comprehensive summary of compliance and water safety. Building, Design & Construction Magazine | The Choice of Industry Professionals

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OCS Expands with Acquisition of Exclusive Services Group

OCS Expands with Acquisition of Exclusive Services Group

Ipswich-based facilities management company OCS has acquired Exclusive Services Group, a leading provider of contract cleaning services across the UK and Ireland. This marks OCS’ fourth acquisition within the past year, following the acquisitions of Accuro, Abate Pest Management, and Profile Security Services. The addition of Exclusive Services Group allows OCS to further strengthen its cleaning division, particularly in the education, data centre, leisure, media, and retail sectors. As a specialist in data centre cleaning, a key growth area for OCS, Exclusive also brings valuable experience in the leisure sector. Daniel Dickson, CEO of OCS UK & Ireland, commented: “Exclusive has built an excellent reputation for delivering outstanding service to its clients. Their expertise in education and data centres, along with their skilled management team, will enhance our ability to provide exceptional outcomes for our customers. This acquisition is a pivotal step as we aim to double our revenue in the UK and Ireland within the next five years. We’re excited to welcome Exclusive’s team to OCS and look forward to the opportunities this partnership will create.” Jim Melvin, CEO of Exclusive Services Group and former Chairman of the British Cleaning Council, added: “Exclusive has always been committed to delivering high-quality, tailored services to meet our clients’ needs. Joining OCS enables us to tap into the Group’s vast resources and expertise, which will allow us to enhance our service offerings and support further growth. This is an exciting new chapter for Exclusive, and we’re confident it will bring significant benefits to both our customers and employees.” The acquisition strengthens OCS’ position in the FM sector, enhancing its service range and industry expertise as it continues its ambitious growth plans. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Amey Secures Hard Facilities Management Contract at HMP Lowdham Grange

Amey Secures Hard Facilities Management Contract at HMP Lowdham Grange

Amey has successfully secured the hard facilities management (FM) contract for HMP Lowdham Grange, a training prison located in Nottinghamshire. HMP Lowdham Grange is a Category B facility for male prisoners aged 21 and over, with sentences exceeding four years and at least 12 months remaining. The prison has a capacity of 888 inmates. Previously managed by Sodexo, the prison was brought back under public sector control in May 2024. The facility garnered media attention in July 2024 after the Independent Monitoring Board reported concerns over safety, citing a shortage of prison officers and six deaths in custody between March 2023 and February 2024. Amey has retained the existing maintenance team through the TUPE process when the contract commenced in August, with plans to fill additional vacancies in the near future. Pete Mathieson, Justice Business Director at Amey, commented: “Having been a key partner to the Ministry of Justice (MoJ) for several years, we have a deep understanding of the unique requirements for delivering FM services at these complex sites. HMP Lowdham Grange presents its own set of challenges, and we will work closely with the current personnel and prison team to bring the site back to a stable condition.” Amey delivers essential FM services across the justice sector, including at 64 high-profile prisons. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Nurture Group Expands with 49th Acquisition, Welcoming Environmental Specialists Hortech

Nurture Group Expands with 49th Acquisition, Welcoming Environmental Specialists Hortech

The Nurture Group has strengthened its position in the environmental services sector with the acquisition of Hortech Limited, a leading provider of environmental solutions based in Stone, Staffordshire. This marks the group’s 49th acquisition, further enhancing its sustainability and service offerings across the UK. Founded in 1987, Hortech operates a network of regional depots throughout England, Wales, and Scotland. The company boasts an £8.5 million turnover and employs over 100 staff, delivering bespoke services such as grounds maintenance, invasive weed control, arboriculture, and pest control to a wide range of clients in sectors including utilities, telecoms, industrial, and facilities management. Peter Fane, Executive Chairman and Founder of the Nurture Group, hailed the acquisition as a significant step in bolstering the group’s environmental credentials. He commented: “As a carbon-neutral business, proud to comply with the global PAS 2060 standard, this acquisition is the perfect fit as we continue to strengthen our environmental service offerings across the UK.” This deal follows closely on the heels of Nurture Group’s acquisition of Spacecare Ltd in July. Fane added: “We are delighted to welcome Hortech Limited to the Nurture Group family. Their arboricultural expertise aligns seamlessly with our recent acquisition of Gristwood & Toms, expanding our reach in northern England and Scotland. Hortech’s diverse range of services, including invasive weed control, complements and enhances our current offerings.” “Hortech’s renowned ‘can-do’ attitude, strong commitment to health and safety, and dedication to staff training further solidify Nurture Group’s reputation as the leading consolidator and acquirer of choice in the market,” Fane continued. “This acquisition allows us to continue building a national presence across all our core services.” Hortech Director Duncan Jones expressed his enthusiasm for the partnership, saying: “At Hortech, we pride ourselves on providing tailored solutions and outstanding service, drawing on our deep industry expertise. We share Nurture Group’s passion for delivering excellence, and our portfolio aligns perfectly with theirs, particularly in the northern regions where Nurture’s operations have recently grown.” “Both companies share common values of teamwork, respect, and integrity, making this partnership a natural fit for us,” Jones added. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Secures Major Hard FM Contract with UWE Bristol

Lancer Scott Facilities Management has been awarded the prestigious Hard Facilities Management (FM) contract for the University of the West of England (UWE) in Bristol. The company’s success builds on an established partnership with the university, having previously undertaken several key projects, including the demolition and refurbishment of the Maths block. Chris Abbott, Director of Estates and Facilities at UWE Bristol, praised Lancer Scott’s performance, stating: “Lancer Scott has consistently demonstrated a strong alignment with our values and a deep understanding of our operations through the successful delivery of major projects. They embody a culture of authentic partnership, which is crucial to us as we aim to build a relationship based on trust and collaboration. We see them playing an integral role in our Estates vision and overall success as a university in the coming years.” Dan Knight, Managing Director of Facilities Management at Lancer Scott, expressed his enthusiasm for the partnership, commenting: “This contract award from UWE Bristol further solidifies our position as a leading provider of Hard FM services within the Higher Education sector. We were able to showcase value through our deep understanding of UWE’s needs, combined with our people, systems, and processes. Our local presence and commitment to high performance, along with our strong sense of purpose, made for a compelling delivery solution. We look forward to enhancing our collaborative relationship with UWE Bristol throughout the contract term and beyond.” Building, Design & Construction Magazine | The Choice of Industry Professionals

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The Momentum Group shares insights into its responsible business and health and safety practices

The Momentum Group shares insights into its responsible business and health and safety practices

Leading North West property services company, The Momentum Group, has announced the publication of its first Annual Report for Momentum Contribute and its second Annual Health, Safety and Wellbeing Report. Momentum Contribute underpins The Momentum Group’s business activities, encapsulating the company’s commitment to people, places, the planet, and professionalism.  Its maiden annual report provides an assessment of the company’s progress since launching the responsible business strand 12 months ago.  Highlights include: Establishing processes to capture The Momentum Group’s baseline emissions leading to the first carbon footprint calculation for the whole business; Achieving ISO 14001 and 45001 standards to prove the Group’s successful environmental and health and safety management systems; Taking a leading role in the Liverpool City Region to open the debate around how the property sector can become more sustainable, most notably delivering Liverpool’s first Sustainable Property Conference in support of the UN’s Global Sustainable Development Goals Week.  The conference brought together over 80 attendees and speakers from across the property sector; And establishing the Momentum Foundation, the philanthropic arm of the group, as a force for good in the Liverpool City Region by holding its first open grants panel, providing funding to five local charities. Chris Bliss, Co-founder and Director of The Momentum Group, commented: “The Momentum Group is committed to maximising our positive contribution and minimising our negative impact.  The creation of Momentum Contribute was a key step in achieving this, but the publication of our first annual report assessing its activities takes us even further on our journey to be a responsible, sustainable business.  We recognise we have more to do and are committed to fulfilling our objectives in the years ahead, whilst encouraging other businesses to behave in a more socially and environmentally responsible way.” Marking The Momentum Group’s ongoing commitment to the highest standards of health, safety and wellbeing, the company’s second Annual Health, Safety and Wellbeing Report offers a transparent look into Momentum’s practices for clients, supply chain partners, and its own team. Sitting at the core of the business, ‘Safe First’ underpins everything that Momentum does.  The report reveals: In over 195,000 hours of activity, the team had only one significant reportable incident, and zero dangerous occurrences, with The Momentum Group continuing to set very high standards and ensuring its team and supply chain partners adhere to processes and procedures; Momentum facilitates several regular meetings across the business to keep an open line of conversation to discuss health and safety issues and concerns. These include the Steering Group, chaired by the company’s external safety advisors alongside the Co-Founder Directors and each of the division heads. The Co-Founder Directors also undertake Monthly Safety Tours on various sites across the business; Mental wellbeing is another key aspect of Momentum’s health, safety and wellbeing considerations, with the management team implementing a range of initiatives to aid the mental health of the team, including all line managers being trained as Mental Health First Aiders; During the 12-month period, The Momentum Group employees took part in over 8,600 hours of training, including courses on Fire Safety, First Aid, and various construction related courses. Chris Renshaw, Co-founder and Director of The Momentum Group, added: “Our health and safety performance continues to be strong, and we will ensure we maintain our high standards, reviewing, adapting, and challenging ourselves to be even better in the year ahead. “More broadly, both reports are a testament to the commitment, hard work and support from our team, clients and partners, and extend our gratitude to them all for the key roles they have played in all that we have achieved so far.” Read the full Annual Report for Momentum Contribute here and the Annual Health, Safety and Wellbeing Report here. Building, Design & Construction Magazine | The Choice of Industry Professionals

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The GPA achieves important environmental accreditation

The GPA achieves important environmental accreditation

The Government Property Agency (GPA) has achieved a key milestone in its approach to environmental preservation and enhancement. Following an external audit, the agency’s Environmental Management System (EMS) has been accredited to the international standard for EMS ISO14001. This is used by organisations around the world to demonstrate a systematic approach to continual improvement. The standard requires an organisation to demonstrate it understands its environmental impacts, its stakeholders’ needs and an organisation-wide approach to managing environmental performance. Mel Weaver, Sustainability Manager of the GPA’s Workplace Services team and chair of the EMS Working Group, said: “We are really pleased and proud as a team that we’ve achieved ISO14001. This is proof of our continued commitment to consider sustainability across the GPA’s activities and will provide extra assurance to our clients.” As the strategic leader of sustainability across the government’s office portfolio, the GPA is committed to reducing environmental impact across the entire estate it manages through introducing a range of innovative programmes and best-practice. The agency has achieved significant results, saving 3,646 tonnes of carbon dioxide (tCO2e) since 2021, and is targeting even more as its sustainability programmes mature. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Mitie to put University of Essex on course to reach net zero goals

Mitie to put University of Essex on course to reach net zero goals

Mitie has been awarded a new decarbonisation consulting contract with the University of Essex. The contract will see Mitie help the University achieve its goal of reaching net zero Scope 1 and 2 carbon emissions by 2035 by forecasting its future energy consumption and developing a comprehensive decarbonisation strategy. Across the University’s three campuses, Mitie’s expert engineers will carry out detailed audits to understand the needs of iconic student buildings and ensure their architectural value is taken into consideration. Mitie’s Plan Zero consultants will use this information, alongside a series of data-led forecasting methods, to create a decarbonisation pathway. This includes measuring the baseline energy use of the university’s building equipment, from boilers to heating and air ventilation systems. Mitie will also use 3D digital modelling software to predict how each of the university’s buildings will react to different sustainability solutions. Mitie’s Plan Zero consultants have created digital versions of the University’s buildings, based on insights from data, enabling them to model the outcome of decarbonisation plans and visualise these in real-time using virtual reality. By modelling different combinations of low and zero Carbon solutions, like heat pumps and solar panels, against this data, Mitie’s consultants can identify the best solutions to fit building requirements. The new contract builds on Mitie’s experience helping organisations across the UK to achieve their decarbonisation targets. Over the last decade, Mitie’s Plan Zero experts have helped save customers hundreds of thousands of tonnes of carbon for customers through its energy management, engineering and sustainability expertise. Mark Caskey, Managing Director, Projects, Mitie said: “Using learnings from successes in our own net zero journey, and our innovative technology and data-led approach to decarbonisation, we are proud to support the University of Essex in pushing towards its ambitious sustainability goals. We look forward to helping the University’s 19,000 students and wider research community benefit from a greener future.” Nimish Shah, Head of Energy and Carbon Reduction, University of Essex said: Building, Design & Construction Magazine | The Choice of Industry Professionals

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EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK Unveils Innovative Insight Intelligence Service

EMCOR UK has introduced its new service, Insight Intelligence, which combines human expertise with cutting-edge technology. This service leverages advanced modelling, AI, and data science to extract actionable insights from customer operations, enabling a comprehensive view of their entire estate and unlocking the full potential of their facilities. The service is powered by One Data World, EMCOR UK’s proprietary insight platform. This platform integrates diverse datasets into a unified system that delivers data and visualised reporting metrics across customers’ properties and services. By utilising a single data repository, Insight Intelligence goes beyond merely displaying historical data, employing state-of-the-art technologies such as interactive virtual modelling, diagnostics, digital twins, geolocation, IoT, remote services, AI, and intelligent modelling tools to support proactive decision-making and foster collaboration with customers. Insight Intelligence is built on four key components: Insight Intelligence is one of five key areas within EMCOR UK’s customer-centric services portfolio, alongside Carbon Transformation, Asset Dynamics, Facilities Management, and Workplace Evolution. The company also maintains a consistent focus on ESG and sustainability commitments, both for itself and its clients. James Dunnett, Chief Technology Officer of EMCOR UK, stated: “Many organisations face challenges in creating a single view of their facilities’ performance across their entire estate, which is crucial for ensuring efficiency, compliance, sustainability, and future readiness. Insight Intelligence addresses this need, offering customers rich data, advanced analytics, and our specialist expertise to fully unlock the potential of their facilities.” For more information on EMCOR UK’s Insight Intelligence service, visit www.emcoruk.com/our-services/insight-intelligence. Building, Design & Construction Magazine | The Choice of Industry Professionals

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Property Management: Legionella Risk in Commercial Offices

Property Management: Legionella Risk in Commercial Offices

Written by Charlie Brain, Senior Consultant, Water Hygiene Centre Commercial Offices in the UK have experienced an interesting life since the disruption caused by the Covid-19 pandemic. The usage of these types of buildings has perhaps changed from the typical 9-5 way of life, therefore the way they are managed may also need to change.  This blog explores the risks that water poses in these types of buildings and in particular the risk of Legionella bacteria. What is Legionella?  Legionella bacteria are common in natural water sources such as rivers and lakes, they may also be found in purpose-built water systems, such as hot and cold water systems in a commercial office building. It is these types of “man-made” water systems that pose the greater risk to humans, as the conditions for Legionella proliferation and exposure are increased. Commercial offices are those buildings used by differing types of businesses as a place of work. Standard office spaces are commonly divided into workspaces, kitchens, restrooms, and service rooms such as cleaners’ cupboards and plant rooms. What are the requirements to reduce Legionella Risk? All commercial building operators in the UK have duties under the Health and Safety at Work etc Act 1974 (HSWA) which extends to risks from Legionella bacteria, that may arise from work activities. As the duty holder in control of a commercial office, you must; Who is Responsible? Whether you are the landlord/owner or tenant, the actions above must be undertaken, but like many commercial offices, these tasks may be undertaken by different parties. Unless a “fully maintained” lease is in place it is ultimately the responsibility of the landlord or owners to manage the building, this includes the water systems and other Health and Safety risks (including Legionella). If you are a tenant of a building (without a fully maintained lease) and are responsible for your employee’s health and safety, it would be advisable to seek evidence of compliance from your landlord. In some cases, fully maintained leases exist between landlords and tenants, that transfer responsibility from the landlord to the tenant for some or all the required tasks. In some cases, the tenant may feel they require more control over health and safety matters and undertake the tasks listed above themselves. Whatever arrangement is in place, records of work carried out to manage Legionella need to be kept up to date and readily available for inspection. Types of Water Systems Commercial office buildings range in size and complexity. It is fair to say, that the larger and more complicated a building and the water system is, the greater risk of Legionella is presented, which in turn, requires more elaborate control methods. The types of water systems found at commercial office buildings include; Each water or risk system requires a Legionella risk assessment and a resulting control scheme established. A control scheme will include monitoring, inspection, cleaning, and disinfection frequencies, so the more complex a water system is, the more controls it usually requires. Water System Usage One of the more topical issues regarding Legionella in commercial office buildings is water system usage. These types of buildings have experienced different levels of use since COVID-19, ranging from complete shutdown to reduced staffing levels and hybrid working styles. This impacts the water system as less water is being used daily, thus creating reduced flow, stagnation, and possible biofilm problems. The Legionella Control Association has reported that lockdowns have increased the rate of positive Legionella sample results. So, if your building has seen a different level of use, has the Legionella risk assessment been reviewed? Has the amount of stored water been assessed? Have different control measures been implemented? Other Considerations Scalding – Has a scalding risk assessment been carried out? Unnecessary installations of thermostatic mixing valves (TMV’s), especially in staff areas, can increase the risk of Legionella colonisation due to their complexity and maintenance requirements. The scalding protection should be applicable to the risk. Hot water boilers – Having replaced the traditional kettle, these installations can affect how much the sink taps are used. If drinking water dispensers are also used, is the sink cold tap being used at all? If a dishwasher is present, what are you using the hot tap for? The use of all outlets requires regular review. Drinking water dispensers – as mentioned above, these have replaced the humble cold-water tap, decreasing their use. If desired, mains-fed units are preferred to bottle-fed types, due to the quality of water supply, maintenance, and cleaning practicalities. If installed, mains-fed units should be sited as close as possible to a regularly used outlet to assist turnover. As with any commercial premises and health and safety matters, the starting point is always risk assessments. This will inform the landlord or building owner of any gaps in Legionella and water hygiene management and help form a plan to actively manage any Legionella risks identified. Building, Design & Construction Magazine | The Choice of Industry Professionals

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