Kenneth Booth

Arthur Online launches new integrations with Rightmove and Zoopla

Arthur Online – the cloud-based property management platform – has launched new integrations with Rightmove and Zoopla making property managers’ lives even easier. You can now list your vacant properties for let directly via the Arthur Online platform. Millions of prospective tenants browsing Rightmove and Zoopla will be informed as

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Polypipe opens £250,000 underfloor heating training centre

Polypipe, the UK’s leading manufacturer of underfloor heating systems, has officially launched a £250,000 training facility to inspire the next generation of budding heating professionals. The Doncaster-based firm held the official opening of the state-of-the-art Polypipe Professional Development Centre (PDC) at Kirk Sandall in the town on Tuesday, September 25.

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Works begin to create 180 new specialist student places in Lincolnshire

Regional contractor G F Tomlinson has started work on three new alternative provision Free School academies in Lincolnshire. The Springwell Alternative Academies project is being delivered in partnership with Wellspring Academy Trust and will create more than 180 places for students aged 4-16. The three academies consist of two brand

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WATSON BATTY ARCHITECTS APPOINTED ON £12.5M AIRPORT EXTENSION

Watson Batty Architects has been appointed to design the new arrivals extension, departure pier and internal remodelling at Leeds Bradford Airport (LBA). Last week LBA formally revealed plans for the £12.5 million investment with a three-storey new extension to its terminal building. This will include a transformed international arrivals process,

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Selwood plays its part in completion of world-class sports facility

Leading plant hire provider Selwood has played a key role in the construction of a state-of-the-art sports pavilion for one of the UK’s first “green” towns. The new Bordon and Oakhanger Sports Club Pavilion is finally complete following a major build project led by Mildren Construction, one of Selwood Plant

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5 Hidden Costs in the Reverse Logistics Process

When your e-commerce business makes a sale, the last thing you want is to have to deal with a return. You’ll lose the sale and incur additional costs. To accommodate a return, the product must reverses its way through your supply chain. All activity associated with accepting the return of

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Midlands property group makes two strategic appointments

A Midlands-based property group has made two strategic appointments as it plans for significant growth. The Deeley Group, which is based at the Coventry Business Park, has drafted in Anthony Holt as the company’s new Group Development Director and Jane Fradgley as Senior Development Manager. It marks a step-change in

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Latest Issue
Issue 343 : Aug 2026

Kenneth Booth

Arthur Online launches new integrations with Rightmove and Zoopla

Arthur Online – the cloud-based property management platform – has launched new integrations with Rightmove and Zoopla making property managers’ lives even easier. You can now list your vacant properties for let directly via the Arthur Online platform. Millions of prospective tenants browsing Rightmove and Zoopla will be informed as soon as your property is available, making long void periods a thing of the past. Trouble remembering when to upload vacant properties to Rightmove or Zoopla?  No problem, with its intuitive automated events feature, Arthur Online will do this for you as soon as a property is marked as “available for let”. Rightmove and Zoopla automatically pulls all the information needed for a listing directly from Arthur Online’s database including images, description, location, price, etc. meaning you only have to upload this information once. Once your new tenant has moved in they can use Arthur Online’s tenant app and web portal so that both you and your tenant can track payments, view the tenancy agreement, flag and track the progress of maintenance issues and schedule convenient times with contractors (who also have their own Arthur Online app!). Speaking of the latest integrations, Marc Trup, founder of Arthur Online says: “We’re delighted to offer our customers an even higher level of service by partnering with Rightmove and Zoopla. As a property manager myself, I fully appreciate how hard it can be to manage a property portfolio and how much time it takes up – which is why Arthur Online uses an open API so it can easily integrate with market leading websites like Zoopla and Rightmove. “The rental market is moving faster than ever, and time lost literally means money lost.  With the integration of Rightmove and Zoopla, you can significantly reduce your void periods.  Not only that, vital documents and information like rental agreements, tenancy inventories and images are just a click or swipe away, so you can react quickly to those unexpected changes” Arthur Online gives property managers unprecedented control of their portfolio, whether dealing with tenants, contractors, accountants or agents. Arthur Online is available as an app and desktop platform available from www.arthuronline.co.uk with a 30-day free trial. Integration with Rightmove and Zoopla can be added for an additional £5 per month to an existing Rightmove or Zoopla account.

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Polypipe opens £250,000 underfloor heating training centre

Polypipe, the UK’s leading manufacturer of underfloor heating systems, has officially launched a £250,000 training facility to inspire the next generation of budding heating professionals. The Doncaster-based firm held the official opening of the state-of-the-art Polypipe Professional Development Centre (PDC) at Kirk Sandall in the town on Tuesday, September 25. The facility features specially-designed training spaces to give trainee and experienced plumbing professionals the opportunity to improve their practical skills. It is set to become one of the UK’s leading training centres for professional heating engineers, installers, plumbers and merchants. The courses on offer at the PDC include BPEC-accredited courses on installing warm water underfloor heating, apprenticeship training and guides to domestic ventilation product installation. The PDC will also now be home to the technical design team and the new underfloor heating senior management team. Rachel Smith, Polypipe Underfloor Heating general manager, said: “We are naturally delighted to fully open this wonderful facility. We want to further strengthen our position as the market leader for underfloor heating solutions and a key part of that is the level of service and support we offer to our trade customers. Offering accredited training and development for heating professionals is a key part of that support. “The new PDC will also help us tackle the skills gap head on by working with schools and colleges to help train the plumbers of the future. It will also ensure that Polypipe continues to serve the local and national workforce by developing new talent. We hope that the centre will demonstrate just how much training plays a fundamental role in our business model for many years to come.” Dignitaries who attended the opening ceremony included Doncaster Mayor Ros Jones, Doncaster Chamber of Commerce chief executive Dan Fell and Cllr Bill Mordue, Doncaster Council cabinet member for business, skills and economic development. Mr Fell said: “It was a pleasure to be at the opening of the Professional Development Centre with Mayor Ros Jones. A great facility that demonstrates Polypipe’s massive commitment to training and people.” Tracy Richardson, president of Chartered Institute of Plumbing and Heating Engineering (CIPHE), presented a plaque to commemorate the centre being granted CIPHE-accredited status. Polypipe has a strong focus on investment in professional training and development, having relaunched its Registered Heating Engineer Network (RHEN) earlier this year, which provides heating engineers and plumbers with free access to training courses and events, and helps small firms generate new business. Rachel added: “Our partnership with heating engineers, is founded on the skills, expertise and professionalism within the plumbing and heating sector and we want to support that in the best way possible. “By making the RHEN free to join we want to open our training courses and aftercare business support to a wider demographic of professionals, helping them to achieve their business goals in 2018 by offering new services to their customers.”

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Works begin to create 180 new specialist student places in Lincolnshire

Regional contractor G F Tomlinson has started work on three new alternative provision Free School academies in Lincolnshire. The Springwell Alternative Academies project is being delivered in partnership with Wellspring Academy Trust and will create more than 180 places for students aged 4-16. The three academies consist of two brand new facilities; on New Beacon Road, Grantham and Macauley Drive, Lincoln. The third is located in Mablethorpe at the former Monks Dyke Tennyson secondary school where three existing small teaching blocks are being refurbished, remodelled and extended to create the new Academy. The academies will provide learning opportunities for children and young people who are unable to attend mainstream schools for a variety of reasons ranging from mental or physical health difficulties to behavioural, emotional and social difficulties. Each academy will accommodate around 60 pupils and, in addition to specialised teaching spaces, will feature an assembly hall, SEN (Special Educational Needs) therapy room, sensory room, hygiene room, fitness suite, parents’ room and multiple use games area. Ian Dalby, framework manager at G F Tomlinson said: “G F Tomlinson has an outstanding track record in delivering educational projects for local communities under the ESFA Framework. “We are thrilled to have started on site and are looking forward to working with Wellspring Academy Trust over the coming months to deliver these new academies, giving students the chance to reach their full potential in an environment which suits their individual needs.” Josh Greaves, chief operating officer from Wellspring Academy Trust, said: “We are hugely excited that work is now underway across the three sites under G F Tomlinson’s curation, whose reputation speaks for itself. “These will be transformational facilities for the children of Lincolnshire, supporting the Wellspring’s aspiration to make a difference to the lives and life chances of all those within our care.” All three schools are expected to complete in summer 2019.

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WATSON BATTY ARCHITECTS APPOINTED ON £12.5M AIRPORT EXTENSION

Watson Batty Architects has been appointed to design the new arrivals extension, departure pier and internal remodelling at Leeds Bradford Airport (LBA). Last week LBA formally revealed plans for the £12.5 million investment with a three-storey new extension to its terminal building. This will include a transformed international arrivals process, including immigration, baggage reclaim and customs. The extension will also accommodate improved departure gates, seating areas and new retail and food and beverage outlets. Once completed in late 2019, works will then commence on re-modelling the existing terminal building to provide a new centralised security search area and a more intuitive departure lounge layout, with an expanded new retail offer. Work is scheduled for completion by summer 2020. A future phase will include the completion of the departure pier, replacing the current passenger walkway. The planned extension works will deliver additional job opportunities at the Airport for local people, including apprenticeship roles in key operational areas. The appointment follows an ongoing brief for Watson Batty to support extension works planned as part of the airports’ Route to 2030’ Strategic Development Plan. Peter White, Managing Director at Watson Batty said: “We are delighted to cement our partnership with Leeds Bradford Airport with our biggest project to date. We have worked closely with the team at LBA over the last six years, assisting with detailed collaboration and consultation, to support a series of enabling projects, both airside and landside. It is rewarding to know that our transport expertise is helping to build the future of a critical northern hub.” Watson Batty has previously assisted Leeds Bradford Airport to improve circulation and flow of passengers around the terminal. It designed the new departure lounge extension last year which provided an additional storey and mezzanine floor to Gate Five. It designed a 150-metre-long, 3-lane covered, external walkway from the terminal together with a major departure gate refurbishment. Watson Batty also re-planned the passenger scanning area, providing new feature lifts to help increase the efficiency of people movement and wheelchair access. Watson Batty has extensive transport and leisure sector experience. It has completed successful projects for West Yorkshire Combined Authority at Leeds Bus Station and Keighley Bus Station and is on the Manchester Airport Group Framework. Leisure projects also include Egham Leisure Centre, Haxby Road Sports Campus and Liverpool Hope University sports complex. Watson Batty Architects is a future focused business offering architectural, interior design and master planning solutions for all sectors. It is credited for a number of major public and private sector projects including schools, universities, leisure centres, distribution facilities, residential developments and transport hubs. For further details, visit: www.watsonbatty.com https://twitter.com/Watsonbatty

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“PAY WHAT YOU OWE!” APPEALS FOR A NATIONAL CAMPAIGN TO SUPPORT UK’S BUILDERS, TRADESPEOPLE AND CONTRACTORS

Tens of thousands of hard working British tradespeople are not being paid for the work they have done, according to a new national campaign which is gathering pace. Backed by safety workwear and footwear designers Scruffs, a petition has been launched as part of the #PayWhatYouOwe campaign, in order to highlight the crippling consequences of unpaid invoices in the construction industry. A spokesperson at Scruffs said: “Tradespeople are now increasingly at risk of severe financial burdens and pressure on their businesses, as invoices are delayed or disputed by customers. Imagine if your workplace refused to pay your salary. How would you pay your household bills, the mortgage and your general cost of living? “Our construction professionals work incredibly hard, through rain or shine, building our roads, fixing our homes and making our towns and cities nicer places to live – they deserve better than this.” The petition, which at the time of writing has 183 signatures and is growing, acknowledges the severity of the issue, reminding supporters of the industry’s worth, which equates to nearly £164bn in the UK alone. To enforce change, the petition seeks to provide tradespeople – particularly those who are self-employed – with more robust support. This could include establishing more rights for tradespeople, when it comes to chasing invoices long beyond their due date, and introducing enforceable fines for unpaid bills to deter any unnecessary late payments. The petition goes on to acknowledge that over the past 20 years the media has been flooded with stories of cowboy builders not completing work and letting people down. However, delve a little deeper and in the majority of cases the reality for tradespeople is completely the opposite. The spokesperson continued: “Our #PayWhatYouOwe campaign, which kicked off with a campaign video on Facebook, has already reached more than 800,000 people [21 September 2018]. It is about more than encouraging quicker payments. It’s about respect.” If you want to support the petition and help to give our tradespeople more rights, visit https://www.change.org/p/government-tradespeople-aren-t-being-paid-more-rights-as-they-appeal-to-people-to-paywhatyouowe. For more information about Scruffs and the #paywhatyouowe campaign, visit www.scruffs.com.

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Selwood plays its part in completion of world-class sports facility

Leading plant hire provider Selwood has played a key role in the construction of a state-of-the-art sports pavilion for one of the UK’s first “green” towns. The new Bordon and Oakhanger Sports Club Pavilion is finally complete following a major build project led by Mildren Construction, one of Selwood Plant Hire’s longest-established customers. The project has been supported throughout with equipment from Selwood and, in just over a year, site manager Mark Hornibrook and his team at Mildren Construction have transformed the site in Hampshire to create a multi-purpose community facility. Selwood has supplied equipment from its extensive plant hire range, including three-tonne, eight-tonne and 14-tonne excavators and a six-tonne dumper. A 12-metre telehandler and 120 roller have also provided solutions for the construction team over the past year. The development of Bordon and Oakhanger Sports Club Pavilion will be one of the key facilities in the new Whitehill & Bordon development. The £1bn multi-partner regeneration project will see 3,350 new homes and a range of new facilities built on the former Prince Philip Barracks over the next 15 years. The site, transforming the garrison town into a ‘green’ town, will be one of four such towns in the UK with an emphasis on sustainability. The two-storey replacement building provides a larger sports pavilion, improved tennis courts, boules courts and a bowling green, alongside reseeded sports pitches as well as a series of community spaces for functions of varying sizes. Jason Boxall, a plant hire specialist for Selwood, said: “This was a complex construction but Mark and his team have done a fantastic job at every stage of the build and I think the result speaks for itself. They have produced a world-class building that the whole community can be proud of. “We were delighted to meet the specific needs of our long-standing client Mildren Construction and were pleased they benefitted from our extensive range and technical know-how.” Selwood has an extensive fleet of plant available for hire from its network of regional branches across England and Wales. Its teams pride themselves on an unrivalled depth of technical expertise, exceptional customer service and product knowledge.

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BIFM members have voted in favour of the ‘workplace’ name change and Martin Read explains what this means for FM.

The ballot of members on the BIFM’s proposed name change to the Institute of Workplace and Facilities Management has taken place, with those who voted deciding in favour of the proposal by a margin of three to one.The vote, which took place at the BIFM’s annual general meeting in Manchester’s Friends’ Meeting House, was taken as a special resolution; 75 per cent of those who voted opted to support the institute’s manifesto for change, comprising the name change and the move to pursue chartered status. BIFM has called the name change a “springboard” to help “reposition FM and raise the profile of the profession”. During the four-month campaign in support of the proposals, the institute made clear that it would continue to understand and share its members’ pride in their work and status as facilities managers – “and your unwillingness to throw away the history of professional endeavour which that evokes”. Taking advantage of the ‘workplace differentiator’ would, it said, help to “improve your status as a facilities manager”. The chairman of BIFM has responded to members voting at July’s AGM in favour of a special resolution to become the Institute of Workplace and Facilities Management. Stephen Roots told members that in voting for the new name, “you have also approved the direction we have set out for the next phase of our proud and progressive professional body”. The institute’s chief executive, Linda Hausmanis, (right) said that the IWFM “will be the professional body for the facilities and workplace profession – working to advance the profession representing those who contribute to workplace productivity and to operating and optimising our built environment”. During the campaign, BIFM had outlined its vision as being “the pioneering facilities and workplace management institution; the catalyst driving change for the future workforce; and the definitive voice enabling people to transform their organisations and their environments, inspiring and creating productivity and performance”. Commenting immediately after the vote at Manchester’s Friends Meeting House, Roots said: “This Special Resolution, quite rightly, required a high level of support to succeed. I want to say to everybody, whether you supported the name change proposal or not, that the board and I are absolutely committed to shaping an inclusive organisation that is fully committed to advancing the FM profession. “The Institute has a role in helping to reset expectations and forge ahead with making workplace and facilities management a career of choice for the coming generation. This mandate means we can really grasp the opportunity presented by the leading-edge associations of workplace to reposition what FMs do. “What we will now do, both in name and in deed, is to reframe expectations of the FM role, adding to it without taking anything away – and that includes our Britishness. “We are changing our name, not our geographical focus, but we do acknowledge that many of our members, including those overseas, have broader outlooks and we will continue to work closely with them as we have done for many years. “We have been preparing the ground for some time to strengthen our foundations and fit ourselves for a future of sustained development. “Our plans to refresh our brand and systems are already in progress and now that you have decided, we will adopt our new name and our new look before the end of the year.”It is expected that the new institute title will be adopted in November of this year. 1. How does all of this affect me? In summary, we aim to reposition FM as a workplace ‘interconnector’ enabling high-performing workplaces, and underlining the value, rather than the cost, of the function. By raising BIFM’s profile and the contribution of its members, we will start to produce information and tools to help members improve their personal status and skills and raise the profile of Workplace and FM more generally. During a period of transition, there will be no change to a member’s post-nominals: ABIFM, MBIFM, CBIFM or FBIFM will remain in use. We will communicate a timeline for the transition to IWFM and after that time a member’s post-nominals will change to e.g. AIWFM, MIWFM, CIWFM and FIWFM. We will communicate new post-nominals to each member at the appropriate time. In line with our pledge to minimise cost, we will send out new certificates as members renew their membership. For those working towards a BIFM qualification the title of their award will depend on the timing of their achievement in relation to the name change. The content and status of the qualification will not change, but once we become the Institute of Workplace and Facilities Management on 12 November, qualifications will be named and certificates presented in the new company livery.  For example, if you achieve your qualification before 12 November a BIFM Level 4 Diploma in Facilities Management certificate will be issued by BIFM; if you achieve after that date both the qualification and the certificate will be IWFM Level 4 Diploma in Facilities Management. Over time we’ll work to include essential workplace elements within the FM professional standards and they will become The Workplace and FM Professional Standards. Qualifications will be reviewed in 2019, which may result in a revised qualifications suite, but the structures and formats of the existing ones remain valid. Learners who complete their BIFM qualification before November will receive a BIFM-branded certificate. Learners who complete their qualification after November will receive an IWFM-branded certificate. We will announce a detailed timetable of any changes in due course. 2. When will the name actually change? We will become the Institute of Workplace and Facilities Management on 12 November 2018. 3. How else will the institute change because of this vote? Things have already changed; we’ve upped our game on policy and research, improved our governance structure and strengthened the team; we’ve process engineered our internal systems to become more customer-focused and are working to develop new member benefits. This is helping us create a framework for ever greater support for FM professionals, not only in terms

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5 Hidden Costs in the Reverse Logistics Process

When your e-commerce business makes a sale, the last thing you want is to have to deal with a return. You’ll lose the sale and incur additional costs. To accommodate a return, the product must reverses its way through your supply chain. All activity associated with accepting the return of a product is known as reverse logistics. The assoicated costs are always higher than just the price of shipping. According to Supply Chain Dive, reverse logistics cost companies upwards of $260 billion annually. Here are five hidden costs in the reverse logistics process many e-tailers overlook. Labor Costs in Return Process Labor is one of the most commonly overlooked because it’s felt indirectly. When a product comes back, employees need to receive, inspect and possibly restock the item—depending upon its condition. This usually involves multiple workers across various departments. Time that could be spent growing the business is consumed handling returned product. Reselling Returned Products at a Discounted Price Product condition can play a huge factor in determining price. In some cases you’ll have to resell at a discount or discard it all together. On top of losing the profit from the original sale and incurring the cost of labor to get the product back into your inventory, selling the product for a discount or discarding it all together adds even more salt into the wound. Returned Product Can Lead to Inventory Mismanagement Product returns can throw a monkeywrench into your inventory tracking process. Resources are redirected toward returned product, which takes away from the inventory control operating procedures. E-retailers have the option to outsource their inventory management to a third-party logistics company (3PL), but others who chose to handle inventory in-house could benefit from a cloud e-commerce platform. Cloud-based platforms can help with inventory management because of their speed, security and scalability. Offering Free Return Shipping A growing trend in return processes for e-commerce companies is free return shipping. This usually has a positive impact on how the customers perceive an organization because it shows them that the company is taking care of the extra expense instead of putting it on the customer. Around 49 percent of online retailers offer the service While this goes a long way toward engendering customer satisfaction, it’s detrimental to the bottom line. On average, about 30 percent of e-commerce orders are returned, so these costs add up very quickly. Customer Frustration Can Lead to Higher Customer Churn While positive return experience can drive loyalty, a bad one is likely to lead a customer to shop your competitors. Per the Narvar Consumer Report, customers who return product are likely to be the best customers. Eighty-two percent of customers who previously returned products were repeat shoppers, and 95 percent of customers satisfied with the returns process said they’d purchase from the retailer again. A key report takeaway — high value customers are also the most likely to utilize the returns process. E-retailers need to implement or update their reverse logistics strategy in order to become as efficient with their returned product as possible. E-commerce companies who do not pay attention to this process could be losing upwards of 10-20 percent of their profits, and possibly, a devoted chunk of their customer base. Running an e-commerce store demands attention from every angle, but by focusing on these five hidden costs in the reverse logistics process you’ll recover more of your margins and better satisfy the needs of your customers.

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Midlands property group makes two strategic appointments

A Midlands-based property group has made two strategic appointments as it plans for significant growth. The Deeley Group, which is based at the Coventry Business Park, has drafted in Anthony Holt as the company’s new Group Development Director and Jane Fradgley as Senior Development Manager. It marks a step-change in the company’s ambitions to grow its Construction, Homes, Development and Investment divisions as well as introducing a new Affordable Living division where it works in partnership with social housing companies. Peter Deeley, Managing Director of the Deeley Group, said: “We are thrilled to welcome Anthony Holt and Jane Fradgley to the Group as two very senior appointments. It’s part of our plan to grow the Group over the coming years. “The Deeley Group has a very strong reputation across the region as a company that people want to do business with and wants to work in partnership with because of our integrity and agility in delivering projects that bring lasting benefits to their communities. “Our aim, now, is to build on that and invest in our future growth. “Our individual divisions will work even closer together on projects, which will enhance how we operate as a company on developments of all sizes and all types as well as bringing added value to the work we do. “We believe there is a fantastic opportunity for the business to grow even further and that these are exciting times for our region.” Anthony has more than 25 years of experience in the property industry in the Midlands taking in land purchase, the planning process, development, sales and leading multi-disciplined teams. He said: “I am delighted to join the Deeley Group at such an exciting time for the business. I have been involved with sourcing, obtaining planning and developing out residential development and mixed use opportunities in the Midlands for over 25 years. “I worked at Crosby Homes, part of the Berkeley Group, when they first ventured into city centre living in the Midlands, developing out schemes including Symphony Court in Birmingham. “I went on to work with other housing developers in the retirement and open market sectors. Latterly, I was the Regional Development Director for Orbit Homes in the Midlands, overseeing land, build and sales for the region. “I believe that experience can help support the growth ambitions of the Deeley Group.” Jane has joined from Orbit Homes and has 20 years of experience in property. She said: “This is a great time to join the company as it looks to grow at a fast pace. “I started working with a housing association on the management side but quickly moved into housing development where I have stayed, and have since gained an MBA which I studied for while working full time. “To date, I have worked mainly for housing associations, both local and national, although I also worked for a consultancy firm for a period, which involved many major plc developers. “Throughout my career, I’ve delivered various complex schemes that have required working with a range of parties to help bring developments forward and I believe that will help me in this exciting new role.”

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Family-run Arvill Plant and Tool hire takes on Euan and Andrew as new apprentice mechanics

Arvill Plant and Tool Hire, the Airdrie-based family firm which has been servicing building and engineering companies large and small across Scotland since 1985, has taken on two young local men as apprentice mechanics. Euan Wilson, 16 from Greengairs and Andrew Peden, 17, from Plains, both Airdrie, have secured apprentice mechanic roles with one of Scotland’s most successful and forward-looking plant and tool hire companies. Amy Monaghan, Administrative Director at Arvill, said: “We are looking to expand our business and hiring apprentices like Euan and Andrew assists that process. By developing their enthusiasm and hard work into highly-regarded skills we secure both their careers and our company’s future success.” Both apprentices left school this summer; Euan approached Arvill through his father, Andrew, who is one of the company’s customers. Having developed his interest in mechanics and motorbikes doing casual work for a local garage, he is now putting those skills to good use in the Arvill workshops. Andrew, the youngest of six siblings, wanted to learn more about the operation of large plant and had been doing volunteer work with a local waste management company.  He approached Arvill directly and has been supplementing his operating experience with training in Health and Safety procedures taught by the company. Amy said: “Good apprentices are hard to find, and I’m very impressed with the eagerness to learn both Euan and Andrew are showing. Unlike most teenagers, Andrew was eager to start work earlier than our opening time of 8.00 am.” “Both young men are hard-working, enthusiastic, and diligent. I can see them having a long and successful career within our growing Arvill family. They’ll finish their training programme with qualifications, experience and a good job ahead of them.” Euan and Andrew are participants in a Construction Industry Training Board (CITB) programme and are undergoing a 3-year Modern Apprenticeship course with three 6-week attachments to the National Construction College in Glasgow, with the first due to get under way in October.   For further information, contact Hayley Shevill, Arvill Plant & Tool Hire, 48-60 Flowerhill Street, Flowerhill Industrial Estate, Airdrie ML6 6BH. T: 01236 760070. M: 01236 760070. E: hayley.shevill@arvill.co.uk. W: www.arvillplantandtoolhire.co.uk

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