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Most UK Office Workers Unhappy with Workplace Technology

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More than half of office workers in the UK are unhappy with technology in their workplace, according to the latest study released by Savills and the British Council for Offices (BCO).

The research found that just 43% of employees are satisfied with the quality of wireless connections in their office, while 33% of those surveyed say they are not provided with the technology they require to work flexibly.

Some 65% of workers do not feel comfortable with employers using wearable technology to track them within the office, although older workers are a bit more amenable to being monitored.

The report is entitled ‘What Workers Want’ and shows that workers are unhappy with workplace technology, despite 74% of respondents saying that “good quality wireless technology” is either important or very important to them, which was ranked as being more important than their office having good public transport connections (ranked as important by 71%), food facilities (60%) or available meeting rooms (56%).

The poll was conducted among 1,132 UK office workers to investigate the most important factors for employees in the workplace, and the extent to which those requirements are being satisfied by their current working environment.

The author of the report and research director at Savills, Steve Lang, commented: “This disconnect between the importance in which workers hold a wireless connection and what employers actually provide demonstrates that workplaces have generally failed to keep up with advances in personal technology, which is surprising given the ever-increasing importance of connectivity in enabling them to function.”

Of the respondents, 65% said they felt uncomfortable with the prospect of their employers using technology to track their movements, although somewhat surprisingly, older employees seem more open to the concept than younger ones with 12% of employees aged over 55 said they would be ‘very comfortable’ being monitored, while only 5% of those aged 25-34 selected this option.

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BDC 316 : May 2024