The Glass and Glazing Federation has announced that they have recently appointed a new Head of Membership and Training. Joining the company in this new role is Richard Hearn. The Glass and Glazing Federation is the primary trade association for companies who are wanting to supply or fit flat glass and other related products who represent more than 60% of the industry’s turnover.
The Federation has appointed Richard to the position of Head of Membership and Training due to his extensive professional background. Richard has a great deal of experience working for a range of professional membership bodies as well as organisations that focus on professional qualifications, accreditation and Continued Professional Development, or CPD. Richard has specialised in developing and implementing membership and training strategies and will be an asset to the Glass and Glazing Federation.
Richard will be taking on the role of Head of Membership and Training at the Glass and Glazing Federation from the Chartered Institute of Personnel and Development, where he worked as the Head of Member and Customer Development. In this previous role, Richard was able to transform the membership focus of the course of his three years in the role in order to increase both membership and revenues. Richard has also worked in the past at the Chartered Institute of Management Accountants and the Institute of Chartered Accountants England and Wales. The new appointment for the Glass and Glazing Federation also has commercial experience which will benefit him in this new job, as Richard has the experience of terms at Ernst and Young law firm Taylor Wessing, when he developed customer value propositions and has also worked as a consultant for the British Retail Consortium and the Federation of Small Businesses. It is hoped that while working in this role, Richard will be able to continue to ensure that the Federation remains a focal point for best practice as well as helping to raise awareness of the many different career opportunities that are available in this industry.