Ofgem plans to publish supplier performance report

Ofgem plans to publish a quarterly report on energy suppliers’ performance on government schemes, in an effort to increase transparency.

The regulator will consult on the plans to publish a quarterly Supplier Performance Report (SPR) in a bid to increase accountability, improve transparency for consumers and minimise the cost of delivering schemes.

Energy companies will be scored on non-compliance issues across six obligatory schemes including the Renewables Obligation, Feed-in-Tariff, Energy Company Obligation and Warm Home Discount.

Suppliers generally meet their obligations during scheme compliance periods, but some struggle with individual elements of the schemes such as meeting deadlines and submitting accurate data. These issues can add to the costs to consumers of delivering the schemes and indicate a systematic issue with a firm’s approach to meeting their obligations.

Ofgem E-Serve managing director Chris Poulton said: “Whilst suppliers are doing great work, we still feel that there is more to be done. By publishing the SPR, we will be highlighting areas of shortfall and consumers will be able to see how well their provider meets their obligations.

“We hope that publishing this data will help to grow a culture of compliance already embedded with most suppliers. And while SPR records specific non-compliance issues it can also be used to show how effectively some companies meet the requirements of the schemes.”

Responses to the consultation will close on 25 August 2016.

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