Almost half of facility maintenance professionals struggle significantly with systems integration
Almost half of facility maintenance professionals struggle significantly with systems integration

Nearly half of building maintenance professionals state that systems integration is one of their most significant struggles, according to a recent poll by SFG20, the industry standard for facility maintenance specifications. 

Using this industry insight, SFG20 have developed an Application Programming Interface (API) that streamlines the integration between SFG20 content and FM systems used for operational activity. 

Almost 90% of FM professionals agreed on the benefit of implementing SFG20’s new ‘smart’ software, driven by new features such as automatic notifications that advise users when updates are made to the SFG20 standard. 

The new API makes SFG20 content available and accessible to all via the common FM systems used for operational activity i.e., CAFMs, IWFMs, CMMS etc. As users are notified of updates to SFG20’s content, they can choose when to accept them. SFG20 guidance will then automatically flow into their FM system. The API is also bi-directional, meaning that once work has been completed this information can flow back to SFG20 who will be able to provide reporting and insight around levels of compliance and value derived from their FM provider.

Paul Bullard, Product and Professional Services Director at SFG20, says: 

“Our new freely available API will allow users to access and work with the SFG20 standard more efficiently than ever. By receiving updates to SFG20’s maintenance schedules and having this content automatically integrated into various FM systems, facility maintenance professionals remove the risk of falling off the standard and becoming non-compliant. 

The API comes at no cost, and allows any FM system to link in. SFG20 also provides support with the integration process, thereby removing any potential barriers and making it as easy as possible to carry out maintenance work and achieve compliance.”  “To find out more about SFG20’s new open API solution, please visit their software integration page, which details the benefits of their open API, from improved efficiency, greater control, and standard compliance.”

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BDC 317 : Jun 2024